After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

Prompt in returning my call. Olivia was professional and communicated their process and prices. The…read moreworkers were quick and knowledgeable and answered all of my questions.

This is a WAY overdue review. These guys are AWESOME. I had a sewer pump station die after 20…read moreyears. This was a few days before I had a whole house full of guests. I call Daryl and Sean. They came immediately and realized that both the pump and the backup pump had failed due to a rope degrading and getting caught in the pump motor. When they built the house, they didn't install grinder pumps. The most heavy duty grinder pumps are Liberty Pumps. I was going to have them sent in by FedEx overnight, but Sewer Solutions had them brand new from another job that were provided to them for a large commercial job that really needed even bigger grinder pumps. They sold me two, 1-hp Liberty Grinder Pumps at their cost plus shipping. Instead of waiting even 2 days to bring them in by FedEx (these are about 40 lbs each), they brought them over the next day with a standby electrician to wire everything to code. If I could give these guys 10 stars, I would. Fast, honest, hard-working and fair. THE BEST EXPERIENCE I'VE EVER HAD WITH A REPAIR OF THIS MAGNITUDE -- HANDS DOWN!

When it rains it pours and we had another big plumbing issue arise! I immediately called Lindsay at…read moreBarack and scheduled an appointment. Must have been our lucky day because Riley was able to come in the afternoon with everything necesssary( confirmed through Cory) for the repair-we are SO appreciative to be able to have water-two outstanding plumbers-one phone call-best on the island without doubt. Kerry and Sue M

Barack plumbing installed my water heater exactly 2 years ago…read more beautiful installation, excellent 12 year warranty on the Rheem Gladiator heater. this week I shut off the valve leading to the heater while we worked in the bathroom. the first fitting from the valve started dripping immediately. water sensor alarms go off, we call Barack and they respond. they fixed the leak and gave me a discount off the regular service charge even though the warranty on their work was 1 year. I highly recommend.

Unfortunately HPS has been lacking! Called to schedule appointment for hale, expecting them in…read morecouple of days & 8am. Unfortunately, on the day of service they didn't show up..I called at 9am hoping on the way..Nope they're response is "we thought you lived in Pahoa" Come on guys..do you not have GPS?? No phone call letting us know status. They immediately said will be there 8am next morning! Ha yeah right!! No one answered the phone after several attempts! Unsure what's happening with this business?? Better to support another business than these guys!

Came out to Ocean View the next day to pump the septic. Previous home owner never had septic pumped…read morefor almost 20 years so it really needed it. These guys did a great job and were thorough. Crew was friendly and helpful when we had questions.

Jeremy from Steve's Plumbing on the Big Island was on time, super friendly and knowledgeable. He…read morestayed for quite awhile to see what was going on with our AC and provided several options to repair or replace. I was very impressed! I am now trying to decide what to do, repair or replace but overall the service was excellent. Even when I first called to schedule an appointment, the person that took my call was very nice, helpful and super organized. Thank you so much!

Good service but their pricing is high compared to other plumbing services. They seem…read moreknowledgeable in providing good work.

They responded immediately with an availability within 2 hours. I appreciate the responsiveness…read more I originally just called them for my kitchen sink leak, but I showed Jonathan my rusted bathroom drain that I could not manage to cover and Viola! Like magic, he fixed it. Jonathan was extremely responsive, friendly, and helpful. He left his work area spotless which is very much appreciated. I was very satisfied with Good Guy Plumbing's service.

I found out I had a water leak through the EyeOnWater app and reached out to John at Good Guy…read morePlumbing. After doing some troubleshooting on my own--changing toilet parts, checking the irrigation system, and investigating other possible causes--we narrowed the issue down to the main water line. John responded immediately, told me he could send someone out the same day, and even gave me a one-hour arrival window. Based on the information I provided, he was able to give me a quote before anyone even came out, which I really appreciated. As promised, Jonathan arrived right on time. He was incredibly friendly, professional, and knowledgeable. He located the leak surprisingly quickly, and I was shocked at how deep the pipe was buried. At one point, Jonathan was upside down in the hole working to access it! Throughout the process, he clearly explained what needed to be done. He let me know he was going to the store to get a part and would be right back--and he was. He returned quickly and got right back to work. Once the repair was completed, he showed me the damaged section of pipe and explained the fix before covering everything back up. I was especially impressed with the care he took when refilling the hole. He carefully put the soil back in place, and by the end of the job, he was covered from head to toe in mud. It was obvious he worked incredibly hard to get the repair done right. It's been a few days since the repair, and so far everything is working perfectly. The owner of this company is responsive, kind, and most importantly, honest. I highly recommend Good Guys Plumbing for any plumbing needs. They truly live up to their name--they really are "The Good Guys"! Mahalo, John (and Jonathan) for your help. We appreciate you so much!!!

A huge MAHALO to Zach from P&S Plumbing for figuring out the source of our leak & quickly repairing…read moreit for us. Excellent service! Thoroughly explained our issue, the repair needed & even sent photos :) Highly recommend!!

Reliable service came to the house when they said they will. Technician was friendly and very…read moreknowledgeable about my issue and showed me the cause. He fixed my issue in no time flat. Great job Jeffrey from P&S plumbing. Will call again when i need it

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

Called to have a plumber come check on a leak in our garage. I assumed it was the water heater,…read morebecause it was the only thing in the garage. The plumber didn't look at anything other than the water heater and stated it needs to be replaced. He quoted a price that made me swear immediately. I apologized as it was out of character, he said it was ok, but the water heater needed to be replaced and it was up to me. I told him if it needs to, I don't have any options, do what he needs to. As he was removing the water heater, I pointed out the areas there was water and I didn't think it came from the water heater as the water heater would have been spraying water in order to get that far. The plumber stated he has been doing this for over 20 years and he knows what he is doing. After the water heater was removed, he said it needed to drain. He left and came back about a hour later, the water heater dripped really slowly the entire time he was gone. I mentioned that if there was a hole in the water heater, wouldn't air go through the hole and help the water drain from the spigot faster. He stated that I didn't understand the science of it and that the hole closes when disconnected from the water because there is no longer presser. He completed the replacement and left. I swept out all the water from the garage and didn't think much of it. I checked on the garage the next day and the garage was full of water again. I called Steve's Plumbing and the same guy came out. He said that he needed to do an inspection of the house to find out where the leak was coming from, he said before he did, it would cost so much per hour to look for the leak. I told that's what he supposed to have done before, but he didn't look at anything other than the water heater and stated it needed to be replaced. He said it was my fault and that he didn't look for a leak because it was the water heater, I reminded him that I said their is leak in the garage which we needed him to look at and the only thing directly connected to water was the water heater. He repeated it was his fault, it was mine. I asked him to leave and stated at me and refused. Only after telling him he needed to leave the property or I would call the police because he wasn't welcomed, he finally left. I called another company, it turns out there was a pipe broke in the wall. The plumber explained all things Steve's Plumbing should have done to ensure the issue was corrected, more specially, checking the water pressure before work started and checking the water pressure when the job was complete to ensure the issue had been resolved. They also explained that we paid way too much replacing a water heater (which didn't need to be replaced). I'll never use Steve's Plumbing again.