The service was mid . I felt rushed the entire time . My furniture did not come in the dates they…read moretold me but slick didn't put it on my receipt because he knew it wouldn't be there in time. They either sold me a broken couch or didn't set it up right my charging ports do not work. They haven't fixed them and then to top it off they left their drills "rushing to another delivery" after half a** putting my couch together tried to come back for them a day later while I was at work at tried opening my door and hopping my balcony peeking through windows when I gave them a specific time to pick them up or I can drop them off. But ofcourse like with everything else they come on their OWN time.

I keep saying I'm never coming back to this store/location, and yet here I am again…read more Receiving the worst customer service ever. It never fails at this location. Oh, I'm only speaking about the front end aka cashiers, especially the white lady; I wanted to do an exchange on an outfit with a $2 different coming back to me. What do you think she did? Returned the outfit then re-charged me along with other items I was purchasing making my bill over $80 when I was prepared to only spend $55 what part of exchange didn't she understand? I don't get it something bad always happens to me every time I come here.

I highly recommend this business. All the reviews prior to mine are from the previous owners. The…read morenew owners took over in August 2024 and they are coming from another business that I shopped at for years and years and years. They are absolutely amazing. Their service is spectacular. They are just so kind and considerate. They are very helpful. I've bought so much furniture from them in the past. I have referred them to so many people and consider them my go to for Furniture or when anyone asks for a furniture store I let them know about them. You normally don't have to wait very long for delivery, they are very careful when setting up and building your furniture. The value is amazing. You will literally not get the quality for the discounted prices that you will at this store. Again, under new ownership as of this place is definitely a hidden treasure. If they don't have what you want in the store, they can find it for you. If you go there with ideas, they can help you fulfill your dreams. Definitely the best furniture store in the AV!!!

I bought this bed in July 2021 now October 13th 2021 it was a queen size $750 bed plus tax just to…read moreget it home and for it to start breaking down within less than a month this is scraps that we have left after reading all the reviews I wish I came here first. I would not buy a light bulb from this man this furniture store is horrible it needs to be shut down and people need to Sue this man and get their money back all of us do it's a waste of time CHEAP CHEAP CHEAP CHEAP AF

Sales rep Christian Lorenzo was the guy who helped my wife and I when we walked in the store. He…read moreoffered assistance and took us directly to the dining table set my wife wanted. He showed us a variety the dining set my wife was interested in and gave us a reasonable discount. We were happy with the price and decided to make the purchase. He did not waste our time and got straight to the point of why we were in there. We picked up same day and took it up and assembled it a few days later. My wife is extremely happy with our new dining set! I'm sure any sales rep at Royal Comfort would offer the same service, but Christian provided us awesome customer service!

I got a super comfortable mattress along with a beautiful bedroom set. The sales staff were super…read morehelpful and I was able to use their no interest financing program! I'm glad I stopped by and checked this place out.

Ben has been the best furniture sales person I have ever encountered. Not only does he truly care…read moreabout what you are looking for, but he also shows care and compassion for each person I have brought there to shop with. First, I had a couch that was passed down to me from my parents. I took in the pillows to see if he could find a match for a foot stool. He found that the couches were already discontinued, but he went above and beyond to find the materials and had a foot stool made for me. I bought my dining room table with him, which is still gorgeous. He also found my TV stand, which I had very specific dimensions, but he found it anyway. I have had to get a chair for an elderly person who needed the chair to lift for him. When it broke within the first year, Ben made sure it was replaced per the 1 year warranty. Just recently, Ben, his wife and staff helped me and my friend who is elderly, to find furniture for her first apartment. She has never lived alone and he was very attentive to her needs. We recommend Furniture Plus, because the plus part means you get great customer service as well..

First time in this furniture store and let me tell you, BEST experience I've ever had buying…read morefurniture. I was helped by Naomi and she went above and beyond to help me out and find me EXACTLY what I was looking for. Not only did she find me what I was looking for but she tried her hardest to get me the furniture I purchased delivered the same day. If I could give this place more than 5 stars, I would! I recommend Furniture Plus to anyone looking to buy or finance new furniture! Thank you Naomi for all of your help and your amazing customer service!!!!!

I've been a loyal customer for years. I've purchased several…read morepieces -- dressers, beds, nightstands, and bed frames and most recently just installed new flooring, baseboards, and casings. Everything turned out beautiful and was done with real attention to detail. The pricing is amazing compared to other stores, and the quality is outstanding. The owner is consistently fast, friendly, and respectful, making every visit a pleasant experience. I highly recommend this place to anyone looking for quality furniture or home improvement work at fair prices. It's rare to find a business that truly cares about its customers the way Furniture Fast does.

First time here and won't be our last! First of all, Bin, it was so nice to meet you. You are so…read morewelcoming, and you absolutely made my night. Thanks for the amazing customer service. I found great treasures for my grandkids. I can't wait to return when I am in town. I highly recommend this liquidation gem!!! Fo yourself a favor, stop by and give yourself time to treasure hunt. 3/9/26

The products here are great, but this place really stands out by constantly mixing things up and…read morekeeping it fresh. I actually scored big this week with a brand-new mini refrigerator/wine cooler, but what I appreciate most is the genuine effort they make to ensure everyone has a fair shot at landing something good. Beyond the items for sale, the owner, Isaac, is what truly makes this place special. He's hardworking, eager to please, and always changing things around to break the monotony. That kind of dedication doesn't go unnoticed. Thank you to Isaac and your crew. It's my pleasure to support you, just as you've supported this community for years. Keep up the great work

Ben has been the best furniture sales person I have ever encountered. Not only does he truly care…read moreabout what you are looking for, but he also shows care and compassion for each person I have brought there to shop with. First, I had a couch that was passed down to me from my parents. I took in the pillows to see if he could find a match for a foot stool. He found that the couches were already discontinued, but he went above and beyond to find the materials and had a foot stool made for me. I bought my dining room table with him, which is still gorgeous. He also found my TV stand, which I had very specific dimensions, but he found it anyway. I have had to get a chair for an elderly person who needed the chair to lift for him. When it broke within the first year, Ben made sure it was replaced per the 1 year warranty. Just recently, Ben, his wife and staff helped me and my friend who is elderly, to find furniture for her first apartment. She has never lived alone and he was very attentive to her needs. We recommend Furniture Plus, because the plus part means you get great customer service as well..

This place suchs bought a dinning table with holes on the legs they said they would order a new leg…read morenever update me with the status of my order. Also bought a daybed cash when delivered it was torn in the bottom ask them to return it never got a call by the sale representative to check on my order I had to call several times just to be told the daybed is place on order over seas and will not be here till the end of May how in the hell do they think this is good business. And top it off I was given the showroom bed I picked the one I liked not meaning I want the one off the floor. All bad first and last time shopping here.

Customer service is great, but I do not recommend this store at all. Home Depot and Lowe's are just…read more15 minutes away. I'm sorry, but I'm not gonna be overpaying for stuff just because it's a family owned business. In this case, I had no choice, but it's not OK. Bigger businesses are not that far away. They're not like they're 30 minutes away or an hour away for them to be charging triple the price of what something might cost look how much this five dollar broom cost me.

Came in to buy baby chicks, the customer service front female somewhat friendly but found it rude…read morethat we were rushed to pick baby chicks all because another caucasian customer came in pushing her to go help her while she was trying to help us, but the comment of pushiness to choose quickly "because she had a line" the one customer at the store ,mind you there was other employees but this lady kept pushing this employee to help her and intetputing rudely everytime we had a question that the employee directed her attention to the second customer rather than us who were being attended first. Never have i had such an awful experience at a Van Dam Farms in Quartz Hill like the one that I had today.