had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

Greg and Danny are the best! We called Gouthro on a whim and they were so responsive and efficient…read more Came right out to replace our water heater three days before Christmas and then again more recently to find and fix a big sink leak. They are hardworking and very reasonably priced. Good people! Highly recommend Gouthro.

Called Gouthro Plumbing for a leak in my bathroom drain. Came the same day. Did a great job fixing…read moreit. Very good quality. Reasonably priced. Greg was very nice and would recommend. I will certainly use him again.

Anthony was super responsive and communicative. Fixed our clog drain and replaced an old valve…read moresuper fast. Highly recommend

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

Had a clogged bath drain. Being newer to the area, I didn't even know where to begin looking…read more Remembered seeing an ad in our parish bulletin. I called and my call was answered within 4 rings. John was able to fit us in between calls. Arrived at our home- professional, friendly and knowledgeable. He was able to diagnose our problem and it was fixed in a very short period of time. He took time to explain what it was and what was needed. Rates are extremely reasonable. I plan to and would recommend him to anyone looking or needing a plumber. Thank you!

We have used C.J. Plumbing for several repair and install jobs. They respond quickly, fit you into…read moretheir schedule, and charge reasonable rates. They are our go-to plumber, and the work looks outstanding. On one particular job, they installed a new in-home water filter, set it up in a very easy to use way, and gave me a lesson in its operation. This is a company you can trust.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

My honest review- (First the good) True Blue installed a new FHA furnace in my home in 2016. All…read moregood, very professional. I was repeatedly told it had a 10 year warranty. Fast forward 9 years, it stops working. I emailed True Blue and Steve (owner) now tells me that there was only a 5 year warranty ( I even sent them the warranty card that I registered) He did send his guy right out. Joey was very nice. He cleaned the igniter and it fired right up (but only 1 time). It took him about 20 minutes total. Joey recommended they we replace igniter and flame sensor because they were "only sold in pairs" (this was not true as you will see in the photos). (Now for the bad) I had previously researched the parts, which were $41.00 for both. I asked Joey how much it would cost to replace both the igniter & flame sensor. He said that he called his office and they said $829.00. Really? For a 45-minute job? I asked Joey to break down the parts and labor and he said "I can't do that". I then asked "that must be about 5 hours of labor, right? (they charge $145/hour) He was very hesitant to answer but replied "maybe 3 or 4 hours labor". I paid True Blue $145 (1-hour min charge) and he left. So much for taking care of a loyal customer. I ended up calling another company. They came out and did a complete tune up. They charged me $165 total for everything, including the new parts. They also confirmed that my parts were in fact under warranty (but not the labor) . I am one of those people who is very loyal to a company that takes good care of me. In this instance, I 100% believe that True Blue was trying to take advantage of me.

These guys are great - responsive, friendly, thorough, and completely reasonably priced…read more I've had them out 3 times - a toilet issue that they fixed, a backflow valve that was leaking and they replaced, and an AC service. All three times, the cost was totally reasonable. In fact, for all 3 services combined I paid less than a single visit from a franchised plumbing company cost for a single visit. The techs have all been great at explaining maintenance for things, and scheduling with them is wicked easy.

Called Lambert's Plumbing & Heating for a service after my HVAC heat failed during the night. They…read moreanswered the phone early, scheduled an afternoon appointment and arrived on-time. The system needed replacing so we scheduled an 8AM start the next day for a complete new system installation. I was offered space heaters for my home, which was a very nice gesture. Because of the age of my system, I already had an idea of the replacement cost. Lambert's quote was well within the ballpark. No matter who you are, writing a big check can be stressful. Lambert's allowed me to purchase the heating component on the day of install and wait until spring to proceed with replacing and paying for the central air component. The technicians arrived on-time and were both professional and personable. The job's director, Sal, is a credit to the profession and the owner, Scott Lambert, came mid-day to address any questions or concerns I had, of which there were none. Everyone took great care with my home as if it were a million dollar property! Included in the job was a hardwired with battery backup carbon monoxide detector installed by the unit. I really like the new digital thermostat provided and large box of air filters...every little bit counts! If you are like me and do not have time to call 3 different vendors and price shop over what may amount to be a few hundred dollars difference between them, have comfort in calling Lambert's Plumbing and Heating 1st. The only benefit I am receiving from writing this review is knowing that my truthful experience might be realized by another future customer and they too will pass the recommendation on. Brian - Brockton, MA (Service date: 03.08.2019)

A huge Thank You to Scott Lambert and crew. Our water heater,5 years old, failed and the warranty…read morecompany assigned us to Lambert's Plumbing. Scott and Billy arrived next morning and within an hour we had hot water again. Left my basement better than they found it. Scott is a terrific guy to deal with and I will use Lambert's plumbing for future needs.