This location is absolutely horrible. It's a shame when they first opened years ago it was great. I had gone there a handful of times and the food was great and always prepared properly as described and fresh. As of the last 6 months to a year things have been horrible. Ordering online, arriving at the store to just have the order not even prepared yet. I recently just visited on 4/23/2026 and it was the worst of them all. They were out of about 3 ingredients that went with my hot honey chicken bowl. The worker there did not know how to even make my bowl he kept having to look at the instructions on how to even make it. To add to that the blackened chicken wasn't even available as I ordered and was told when he was halfway done making it. Of course as soon as I paid for my meal the cook from the back walked out with a fresh batch of blackened chicken. The worker preparing my bowl didn't even bother to go back and check as he was making it to see if anymore was being prepared. All he did was say "sorry" and smirked as I walked out. The slaw that goes with my order was just raw onions, and also missing other ingredients. This location is horrible and it will be THE LAST time I go back. Ever. Don't go to this location at one Loudoun you will be highly let down on the quality of food and service provided. read more

What is the point of online order ahead pickup of it takes 20+ minutes before it's ready? I've tried order ahead twice now at this location and it's never ready on time. Also they had all that time and still gave me a different sauce than what I ordered (verified via receipt). The meat also was very gristly in several bites. read more

Excellent salads and bowls. My family loves both and they make it exactly the way you desire. Always friendly, quick and clean in the store. read more

Food - I got the Guacamole Greens salad bowl. It was too tangy and sour for my preference but I really enjoyed the mini tortilla chips that provided a nice crunch. I would've liked more avocado in the bowl as well. Service - We went in during the lunch rush and it took almost 30 minutes to get our food. The employees were restocking and fulfilling online orders, so a pretty long line formed while waiting. Be prepared to wait for a while to get your food, especially during lunch/dinner rush. Ambiance - Inside was clean and spacious with plenty of indoor and outdoor seating. There's also a small self-serve station for water cups. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Guacamole Greens - Salad Near Me - Ashburn, Virginia

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First... I have tried this pace several times now and relayed feedback via their customer service. Overall, the pictures of the food are NOT what you get. Portion sizes are way less and the QUALITY is abysmal. Their steak bowl looks nothing like the picture. It is supposed to be a warm dish, yet throwing cold broccoli and cold tomatoes makes no sense. The rice is crunchy... yes, like the type that gets stuck in your teeth. I do not recommend this place unless they have a real look at the bowls and salads. For $17, I recommend you walk down the road. read more

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I have been going to this location since it opened. My husband got us dinner tonight and I was excited to eat my normal harvest bowl when I got home. He ordered it all the normal way - harvest bowl, medium dressing, mixed. Today I took one bite and felt like I was eating the bottle of dressing. I literally squeezed 1/3 cup of dressing out of the kale today. Absolutely gross guys! I also cannot get through to the store directly and when going through the app, nobody from support connects (it's 7:30 pm). I'll try again tomorrow I guess but I am left hungry and my husband has wasted $14. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - 1/3 cup of dressing? Why? - Salad Near Me - Ashburn, Virginia

Food is great and workers are polite and welcoming but the manger/supervisor is very rude and disrespectful. We witnessed her treat another worker so poorly. Telling her "she knows better" and just constantly micromanaging and yelling at the other workers while she is just sitting there. Rolling her eyes the attitude was unacceptable. She. Needs to be fired. Sweet green is delicious and love going there but it's not ok for someone like that to be there let alone be supervisor. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Lady in the green is the rude disrespectful supervisor. - Salad Near Me - Ashburn, Virginia

I ordered from here on Uber Eats and after getting through almost all of my salad, I noticed my fork had something shiny on it...upon closer inspection it was a live beetle, still moving. I have no idea whether or not it was the only one or if I had eaten a bunch...normally do not write negative reviews, but this was something I can't put past. read more

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Got the Harvest Bowl. Rice uncooked - hard as rock. This bowl was not edible. Apples were old and stale as well. We tossed this food in the trash. Will not go back to this location. read more

Stopped in today for lunch after getting my hair done down the street at Current. I got the harvest grain bowl - it was really good! The goodness ranch dressing was creamy and delicious with it. Service was great. I got a seat by the window and had a nice little solo lunch date! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Autumn Harvest Bowl - Salad Near Me - Ashburn, Virginia

This sweetgreen is never too busy and the quality is consistent. The hot honey chicken plate is awesome and not spicy unless you add the sauce that comes on the side! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Hot Honey Chicken Plate - Salad Near Me - Ashburn, Virginia

Ordered online and sat and waited for 15 minutes after my order was supposed to be finished. No one helped. I asked where my order was and couldn't even get a staff member to talk to me for 30 seconds. She mumbled something I couldn't understand. After that long of a wait, I left. Got my money back. Complete waist of my time. read more

We went in for dinner. The place is new and clean, and was not busy so we ordered quickly. The staff still needs training as they were still confused about vegan vs gluten free and even questioned the vegan and gf tags on their own menu - smh. Also after paying a lot of money they still try to nickel and dime you when you ask for an extra side after you've removed a side from the base dish (this may also be a training issue). Net net if you're a fan and order the base dish then you should be good but if you try to customize it then be ready for confusion galore. We had an average experience and not looking forward to going back. read more

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Sweetgreen is a solid fast casual healthy option, and I am happy that they opened up this one in Loudoun County. This is usually a good option when I am too lazy to cook during the week, but still would like a healthy meal. I enjoy getting the Harvest Bowl and Guacamole Greens. My only complaint is that sometimes they don't fill up the bowl as much as they should. In addition, when you order at this location, it defaults to tipping which I do not appreciate. I do not believe in tipping if I order standing up. But nevertheless, I will continue to come here occasionally. read more

Finally got my sweetgreen fix! My go to buffalo chicken bowl was vibrant, fresh and flavorful. I forgot how filing these bowls are...had enough for another meal later! The staff was giving Chick Fil A friendliness and very on top of things! No delays in the line or pondering which ingredients went in my bowl which is great for having just opened. I went at dinner time and there were only 3 drinks remaining and I see why. Pomegranate kombucha will be the new addition go my go to lol. Once inside, scan/download their app for a $5 credit read more

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Smallest portions from a location I've ever seen. Ordered 3 times just to confirm if it was a fluke or not. I've been an avid fan of multiple locations from Fairfax to Arlington and this one is absurd. $18 for a few bites of salad, it was tasty though! May as well just order a steak salad from somewhere else. Also this locations dressings are a bit off for some reason they aren't the same. Too much dill in the ranch dressing, and the Miso Sesame Ginger (my favorite) was missing the sesame and bite it normally has, I think too much ginger perhaps. **Edited star rating recently from 2 to 4** The manager reached out to me and made things right. Stunned with the great customer service at this location, usually no one cares, but they showed me differently. Bumping rating up to 4 stars, because I will be back, and will update my review at that time. My previous gripes were with the quantity of food delivered, not the quality or taste, we will see soon how the next round goes :)! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Ashburn, Virginia

Wow! We FINALLY have a sweetgreen in Ashburn!! My wife and I have been dying for a good salad spot locally and they have finally delivered!! We stopped in today of course as it's their grand opening. There was a Ton of staff and we got through the line super quickly! We even downloaded the $5 off app which was super cool. I'm sure we will be attending often so it's nice to save up the credits and all. Next, there is plenty of space to sit and everything is shiny and new so we love that. It is bright and clean and I'm sure if you get a chance to stop by you will be happy that you did. Super fresh and healthy! Thank you! read more

Food is decent but way overpriced. Staff isn't particularly helpful either. We spent $45 on 2 salads... which might've been ok in a different setting and if it wasn't totally unexpected! The build your own option doesn't say what's included in it, and the people building our bowls didn't tell us what was extra or by how much. When we went to ring up, one bowl showed a bunch of generic "extra topping - $1.00" items added on, and the other bowl showed very specific items that were added and cost extra. Tiny scoop of cheese $1.50, for example, because "it's a premium item" is the only explanation I got from the disinterested cashier. Some items I got rang up as $2 extra on my bowl and only $1 extra on my husbands' bowl. It seemed totally arbitrary and inconsistent. That's my biggest issue- they need to fix their signage and menu to show what's included and what costs how much extra. Food was good but nothing special. Service was mediocre at best. Nothing was particularly amazing, especially considering the cost. read more

I'm honestly fed up with this location. I love sweet greens so I come in at least 2-3 times a week and I've tried to give them multiple chances and but it seems like the employees get ruder each time. It's like i'm inconveniencing their day whenever they have to make my bowl. Super bummed because I love Sweetgreen..:( read more

I do like this location when I'm eating in, but almost every time I order remotely for pick up, something is wrong - one time I got about four cubes of chicken, another only 1/4 of the bowl had salad, one time no dressing at all - it's frustrating because you don't find out until after you leave read more

I had the chicken avocado ranch and it was really good. I am not a fan of pickled onions so I would leave those off in the future, but overall this was place is a nice option for a quick lunch. Food tasted very fresh. Restaurant is also very bright and clean. read more

The salads are delicious and always fresh. Great customer service and friendly employees. I order on the app and have a sweet pass account, and my salads are always ready before I arrive. My favorite place to eat in Loudoun. read more

Love the make your own bowl. Come here at least once each week. I'm disappointed that lentil is no longer option.

Still not sure why I proceeded with this $15 purchase at this location today--maybe to spare the kid preparing it or maybe I was making a mental note not to come back here again. The toppings added were the equivalent of one tablespoon each. I could have purchased the same ingredients at that price and made more than four salads. The topping serving sizes were so small that I wound up removing over 1/2 the lettuce from the bowl in order to get to something more edible. read more

Everyone was so attentive and it seemed like they really had the stuff together organization wise . All the toppings where perfectly prepared . I had Ryan as my salad chef ! He did an amazing job and was so helpful and considerate walking me through the vegan options ! read more

Love the salads here. Ordered the rosemary focaccia for the first time and it was underwhelming and dry, but the salads were so good, fresh, and crunchy. I'm not a huge fan of kale and appreciate that you can request any alternate green. Brought my husband and daughter here for their first time and they both loved their salads. Can't wait to go back to order some of their other menu items. Staff was very friendly and on top of their game. Plenty of seating available and love the big windows to give it a bright, open feeling. read more

I eat here one to two times per week because their food is great with fresh and healthy ingredients. I went there tonight around 8:00 p.m. and was served by a woman who did not seem friendly. I asked for double portions of chicken and then asked for the hot sweet potatoes. She gave me what looked like five sweet potato pieces total, so I asked somewhat timidly, "Could I have a few more?" She then dished out a bunch more - it seemed to be eight to ten more pieces - to where I wondered if she was going to charge me for double portions; however, she did not say anything, so I thought she was just being generous with the serving to make up for underserving me initially. When she rang me up, the bill was higher than normal, and, sure enough, she had charged me for double portions of sweet potatoes. I asked her about this and said, "But it wasn't a full portion!" She said, "It was a full portion." I said I wasn't going to argue with her but that I wasn't happy about it. She then concluded the transaction with a very quick, curt, and disingenuous "Thank you, have a nice day" and turned her back to me immediately. I did tell her a few minutes later that she did not tell me that I would be charged double and that if she had, I would have simply asked for just a couple more pieces. She continued to assert that five pieces was a full portion, despite me saying they usually gave bigger portions than this. I am so annoyed. I am a regular and tip 5% each time. I will not be tipping anymore, because I don't feel like it. In trying to get a couple extra dollars out of me, she has now cost her shop way more than that. read more

I had been a fan of sweetgreen for years, but was extremely disappointed with this location. The staff, including manager were extremely rude and not accommodating of my food allergies. I will not be back. I also messaged sweetgreen corporate and received a generic response. Very disappointed. read more

Happy to have a healthy, quick, AND delicious option for lunch! Get the chipotle chicken bowl. It is so delicious, and I'm sad it will only be offered for a limited time. For next time I order it, I think I will ask for a light helping of the salsa because of the heat. You can definitely taste and see how fresh the food is. I would have liked my serving to be bigger but perhaps that's how you keep it healthy. :) The staff is still in training. With time, I'll come to expect that they will know what goes in each bowl by heart and how the food is served (round or rectangular bowl). But despite still being in training, my wait time from placing my order to receiving it was maybe 5 minutes, which is fine by me. There are a few tables where you can eat inside. If you want to eat outside, there are a couple of tables on the sidewalk. Kudos to sweetgreen for serving their food in compostable bowls! read more

So disappointed in the opening. Nothing like Chop'd or other salad places. My meal was mostly rice, very little protein and greens. Very little drink options. Stood in line for 30 minutes. Staff was super friendly and helpful. Management should note there should be more staff working the line rather than the back and check out. Processing was extremely slow. Will try again. read more

Things change quickly! I went from loving the food and service to questioning what is going on. My favourite bowl was ordered and masticated at the end of the process. I did not want my bowl mixed and brutalised. Explained I did not want my bowl mixed.... Oh sorry, just doing the numbers??? I am finding fruit flies hanging around my bowl? No cups for tap water. I can drink from my bowl. Wow, that was a short run. read more

Don't order at peak service times, poor planning and prep. Online orders come out 30 minutes after expected.

Food quality has fell off recently. Used to be my go to spot after the gym but now they seem to be cutting costs in some way. Not sure what happened. read more

Exactly what I was looking for. I was hesitant to try this place because I lowish rating but the service was great and the bowl I got was tasty. read more

Very kind staff with a lot of options to choose from. Portions could be a little better. The restaurant is always pretty clean, even when they're busy. read more

I was so excited to have a sweetgreen in Ashburn (even though I prefer Chopt) but every time I go to this location I'm underwhelmed. I'm always left waiting to be greeted while 2-3 employees are at the checkout for some reason. It also seems like they are still training after months of this place being open. I have no idea how they are able to handle a lunch rush. Also if I'm paying $13 for a salad, I'd expect them to be more generous with the toppings. They would do well to have some Reston staff come onsite for a week or two. read more

Extremely disappointed by how untrained the employees are. They don't know how to mix salads and they don't fill the bowls up all the way. It's like everything is coming from their own pockets. I've heard if you come even 1 hour before they close, they're out of most ingredients. read more

literally the worst customer service ever, you can't even call the restaurant it puts you on an endless loop with some bullshit AI- doesn't even give you the option to talk to a real person either. waste of money for read more

A great Sweetgreen location! I have brought both my parents (who aren't usually big salad fans) here and everyone has enjoyed their meals. The portions have been good, the ingredients fresh, and the location clean. We did try the rosemary focaccia as part of an app offer, but it was nothing special. read more

I just ordered the new salad with peaches to go. I checked the salad before leaving and noticed it was missing some ingredients mainly goat cheese. I stood there for 10 minutes, there were no customers in there but the workers ignored me. Finally I got someone's attention in the back kitchen. She did confirm the missing goat cheese and added it. Check your salads! Never had this problem in Reston. read more