Very nicely decorated store with a bright and airy feel to it. Tons of plant options and earthy…read moretype decor items to complement them. I'm not a plant lover, but my friend is and really wanted to check it out, and I liked their unique look from the outside that made it different than the touristy spots all around Salem that I was getting a little sick of. I liked their selection of books and home decor. I loved a crystal tree they had and purchased it for a new display area I'm working on at home. I'd enjoyed my shopping experience so far and was excited about my purchase, but the staff member that rang me up was notably unfriendly. He ignored me for almost a full minute, continuing what looked like a craft project, before finally acknowledging me and directing me to the appropriate checkout station (he was standing squarely between two so I couldn't tell where to go). He ignored my polite attempts at small talk and seemed to rush the entire transaction so I would go away as soon as possible. I'd rate the store higher but was really off put by how I was treated, and other reviews note a similar attitude...I was starting to think I'd read into it, but this is clearly a trend. No employees greeted us or asked if we needed any help the entire time we browsed, in stark contrast to every other boutique I visited that day going above and beyond to make me feel welcome in their shop. Nice selection of items and pretty to look at, but be prepared for a dose of attitude.

I really liked the items in the store and nearly just bought two $45 candles. However, my nine…read moreyear-old niece went to sit on a leather sofa ( a cheap one that would be in a doctors office ) and got yelled at by a blue haired male staff member for sitting on the seat quietly. Based on the other reviews, I've seen clearly this is an issue in the store with staff attitude. I definitely will not be returning. And before I get a response that there was a rope across blocking the seat, there was but it was not visible as it was pushed all the way down and under the blankets. They moved it back up after. Either way there was no need for the attitude. She wasn't on the blankets or touching anything.

Stepping into this Halloween shop in Salem,Ma. is like entering a spooky,cute wonderland full of…read moresurprises! The selection is incredible everything from adorable plushies to cutesy socks, unique gifts, & even seasonal treats. I was especially impressed by the variety. There's truly something for everyone! The prices are fair which is perfect b/c you will not leave out of here w/o purchasing something. I picked up a box of Olde Boston saltwater taffy (based out of Boston,Ma. Of course)for my nephew. He said it was the best salt water taffy he ever had. The staff was friendly,helpful,& very knowledgeable on their merch and where everything was located. If you're a fan of Halloween, novelty items, or just love discovering unique gifts, this shop is a must visit in Salem. It's charming, festive,& full of little treasures that make every visit memorable!

This is a super cute shop. I was looking specifically for a coffee mug and magnets. Surprisingly,…read morethere are quite a few shops that I popped in to with neither or some things that were a bit too kitschy for what I was wanting. Prices are a little expensive for what I am used to, but I like that they're a small business and locally owned. I feel like the quality does reflect the price so I am happy to spend a little more in the case. Very cute place to browse and I did get my cute coffee mug and magnets.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

Yes, you'll pay more for their paint than you would at say, Home Depot but it is so worth it…read more Don't believe me? Then try it for yourself! Go to Home Depot and show the guy behing the paint counter a swatch of your granite countertop and ask him what color he would recommend considering you have cherry cabinetry. Then, when he's done laughing at you, go to Waters & Brown and show your granite swatch to Sam and Lauren (I think her name is.) That's what I did and they immediately both thought of the same color, Quahog. So much darker than I ever wanted to go but wow, just the right color. Then Sam suggested Oxygen (a pale blue) for the ceiling and a color called America's Cup for the trim. The America's Cup (an off white) threw my husband into fits of worry. Will it be too yellow? Will it look dirty and dingy? Sam, promised it wouldn't and explained why . . . and he was right. So right, that my husband went back and asked him what color we should paint the adjoining hall, Sam made a recommendation and my husband walked out with that color paint. This is the same husband who would gladly spend months deliberating every decision, no matter how minute!!! So it is no exaggeration when I say that Sam may have single-handedly saved my marriage, or perhaps my husband's life because I was ready to either kill or divorce him. So as we decorate our entire home over, all I can say is thank God for Waters and Brown, and thank God for Sam!!!!

If you haven't come into the shop you really need to. It's a mix of antiques, locally made gifts…read morelike candles, lighting and exotic plants. It's in a small space but every inch is covered in coolness. I called to see if they had a philodendron. They said they would text me when they had some in. I can't think of many local businesses who would call or text someone back when something was in stock. The owners are very knowledgeable. I have a tendency to kill plants and they gave me useful advice for the welfare of the plant. It was a bit large and the owner (Eric I believe?) carried it to my car. Seriously what a class act. Shop small and don't overlook this little gem of a shop!

From the owner: We specialize in procuring unusual decorative items for the home and garden that allow you to…read moreindulge your need for "the want" as you define and elevate your living space. In addition to decorative items both old and new, our collection includes select furniture, a broad range of original art, and ornamental architectural pieces for the garden. Mark Your Spot also carries a limited selection of exotic house plants, orchids, cacti, and succulents.

Ok, I just have to tell you about this little Halloween shop I stumbled into while in Salem,Mass…read more It's seriously so adorable! They have cool stuff including cute clothes/bags/hats w/ fun prints,greeting cards that make you laugh,& even books! The vibe is full of Halloween fun! The staff are super nice & they act like they actually want to be there, which makes the experience even better. I ended up leaving w/ way more than I planned but honestly it's impossible not to. The prices weren't too bad which made it even harder not to buy something.If you're a fan of all things cute and Halloween-y this place is def the place for you!

I go to Salem annually and this is the first time I stumble upon this cute little shop downtown…read more It's full of fun, quirky gifts, candles, décor, and other artsy little things you don't really see in the typical tourist stores. The staff was friendly and helpful. It's fun to wander through: it's perfect if you want a unique gift or a cool souvenir. I would have went on a shopping spree, but many things were a bit pricy.

I found the most beautiful buffet cabinet at Rustic Mandala several months ago but I knew I'd be…read moremoving in June. Jen helped with the logistics and I was able to keep it stored there as "Sold" until I was ready to move. Jen also delivered a wedding gift I purchased last minute to me in person at my work! Beautiful items and fantastic service! Can't say enough.

The Rustic Mandala is a beautiful, cozy boutique filled with unique home decor, furniture,…read morefixtures, local soaps and accessories. I stopped by and was blown away with all of their beautiful items. Their prices are reasonable and you will be compelled to leave with a beautiful new piece for your home. I highly recommend this shop, and am looking forward to returning in the future. Definitely make the time to check it out when you're in the area.

The merchandising in this store is incredible, it almost feels like a museum or movie set. The…read morebleeding eyes giant bust head candle on the table by the door was so interesting to look at. I had fun browsing here and almost felt bad buying anything and taking it out of the shop since it all looked so good where it was! Someone please film a music video here or something. The jewelry designs at the counter were fun, but I wish they had more fine materials. I was considering some rings but ended up passing due to how bulky they were and them not being Sterling, but they had some good budget friendly options. This was one of the few shops downtown that had cosmetics and perfumes as well. It seemed they had some fun indie brands for beauty products, but I didn't get to check them out super closely. Great spot for home decor and personal care items, especially if you want to have a Gothic theme.

Very beautiful! They…read morehad selections from jewelry, perfumes, makeup, and stationary. I bought four makeup products and a balm perfume. I don't think I've ever found the perfect shade of red and perfect smell for the gossip looks. I want until now. If I had more time (and budget), I would've looked at the jewelry and hair accessories. I will say that the prices were very high. I know that when it comes to Gothic culture and aesthetics, it's bound to cost a lot. I have my own thoughts about that as a whole and capitalism but now it's not really the time for that. I do acknowledge that a lot of the items in the store are from smaller businesses or meticulously made which is why I don't really have an issue with the prices. Just something to take a note of before you come here. Just to give an estimate, I bought five items (none bigger than the palm of my hand) and the total was close to $200. Overall, the people were amazing and I loved the atmosphere. I would love to return here and resupply myself with a lot more items.

Absolutely loved getting my aura photo taken and having a well-knowledgeable color reading…read moreafterward :D It's $50 to have your picture taken and read. A bit pricey but it's a pretty cool souvenir. I wish I could remember the employee who explained to me what the colors meant because she deserves 10 stars and a name recognition (I feel terrible for not knowing but she has light pink hair). THANK YOU! You made the experience more meaningful and memorable for me. I can tell you know you're stuff and genuinely love giving reading. Your energy and kindness was appreciated. Definitely check out this shop if you're in Salem. They have some pretty cool stuff around the store as well.

Very cool shop, I was looking forward to getting my aura picture taken all day. Unfortunately the…read morewoman who was doing the reading was extremely rude and made comments that were extremely out of line. It ruined the entire experience for me and I was upset all day. I would never treat anyone, especially a paying customer, with such disrespect. I was nothing but respectful and asking questions. I saw her give a much more respectful long reading to the couple before me. She made the whole thing very uncomfortable and awkward.

Insanely overpriced tourist trap with mostly Chinese imports…read more With so many incredible shops in the area, featuring local artists and truly special gifts there's just no reason to ever stop in here again. Little semi-precious stones are twice the price here vs. the far more authentic and esthetic Coven's Cottage right up the street. Candles that cost $16-24 at other shops are over $30 here. For much cooler shops with an amazing array of things priced more appropriately: Trolley Depot Hive & Forge Black Veil BlackCraft Cult Nocturne Hauswitch The Coven's Cottage

this place had every trinket & souvenir you could think of! Typical tourist shop - but was perfect…read moreto get the gifts I wanted! Think magnets, ornaments, spell jars, hats, sweatshirts, you name it! The woman who checked me out was fast & very sweet!

Find your perfect balance!…read more The craft is in all of us and sometimes you need a little help to make your craft shine. The selection of gifts and accessories will make your craft even better . Come in and get your own special and unique item that feels right. The staff here are always welcome and inviting. Thank you for making our lives and crafting even better.

Such a cute store! Packed with quality items. Jewelry, decor & so much more. Witchy vibes with…read morefriendly service. I appreciated that the owners only let in a limited amount of people at a time. It wasn't too packed & I could really look at all the great things for sale.