Nick and Kim are awesome! They did a fantastic job cleaning an inaccessible dryer vent that came up…read morethrough the roof. I'm a DIY'er at heart and thought I did a decent job getting the ducts clean 2 years ago. Nope! All that happened was years of lint got crammed into the end of the vent. Ducts on Call to the rescue. They were very responsive and even though it didn't take getting into either the attic or up on the roof itself, the fact they were willing to earns a gold star in my book (an 8:12 second story pitched roof is no joke). Excellent equipment got the dryer vent cleaned from both the outside and inside of my house. Will be a repeat customer for sure!

From the owner: FREE Estimate and Inspection Air Duct Cleaning…read moreCoil Cleaning Dryer Vent Cleaning

Really satisfied with service. Prompt - took pictures (before and after) - and cleaned up after…read morethemselves. Communicated clearly on what they were doing and how long.

Cody cleaned my Dirty Ducts today! He did a very thorough job & it seemed like the dust was…read moreactually being pulled out of the air! I couldn't believe the before and after pictures--they were amazing. My house was built in 1978 and had never had the duct work cleaned before. I called Dirty Ducts because my HVAC person thought the furnace filter was getting dirty in a very short amount of time. I am so pleased with the job Cody did today! I highly recommend Dirty Ducts!

I interviewed 5 other firms in Madison looking for someone to clean our air ducts and vents in our…read morehome. Jean Paul took the time to walk me through his process and his equipment. We had our duct cleaned on Friday 3/4/2022. His pricing was a fixed amount per register and a set up fee. All very reasonable. The entire process took 3 hours and none of the dust came back into the house. Our house is 16 years old and according to Jean Paul this was the FIRST time the ducts were cleaned. He showed me the debris in our ducts. It was quite a bit. I would highly recommend Madison Area Duct Cleaning.

Great service, friendly, house was cleaner when they left than when they arrived, arrived on time,…read moreand the price couldn't be matched. Highly recommend!

Dryer Vent Cleaning: Steve seemed very rude and complained…read morethat we didn't have a brush for cleaning inside the dryer compartment area that the dryer lint tray sits inside of. After he left, I ended up cleaning off dirt from the wash machine, dryer, cleaned inside the dryer, and, he also left lots of lint on the laundry room floor and chunks of lint outside of the home that had to be picked up. Steve didn't give the opportunity to see how much lint he extracted. Steve arrived late and was only here for about 1/2 hour or less and charged about $119. We felt overcharged for this service.

I found this company through the Bucky Book and decided to try out their duct & dryer cleaning…read moreservices based on pricing and previous online reviews. My technician was Kai and he did a fantastic job. Convenient scheduling, friendly and professional service, great work ethic. Would definitely recommend and use this company again.

Expensive service call yielded zero results. We have two CO detectors in our house, one upstairs,…read moreone in the basement. Both went off within seconds of each other just after I turned up the furnace in the morning. Bethke sends a tech out, I need to wait there and miss work, so that's not helping. Guy gets there, immediately makes up his mind that my detectors are faulty because they are old. Does a simple check for CO at the heat exchanger exhaust and the outlet into the ducts and comes up with a low CO reading. 20 mintues later, I'm $240 lighter with no real answer as to what happened. I checked my CO detectors later and they were working. So... I paid $240 for a half-assed, incomplete diagnostic by a monkey with a 5-gas analyzer. If I did that as an auto mechanic, I would be through. Do yourself a favor and call another company.

A little while back, we noticed that our furnace was not kicking on, and the temperature in the…read morehouse was dropping quickly, as it was below zero outside. Yay Wisconsin! We called a couple of places around and they told us we were out of luck for a few days, but Bethke's dispatch team was really accommodating and had a tech, Mike, at our house within less than two hours. Mike was extremely knowledgeable about the issue at hand and was able to fix it quickly. He also explained to me everything that he did, and I feel confident that I could do it myself now if it came down to it. He also gave me some helpful reminders about maintenance. I thought we were going to pay an arm and a leg, but the bill was the best part. Incredibly reasonable prices for lightning fast and thorough service. I would call these guys again in a heartbeat, and I think you should too.

Awful on all counts. Zero stars if possible, I was warned not to use them but I forgot. Read this…read morewhole review if you want details. I don't comment often but they deserve it. They steam clean around 1200 sq/ft a couple weeks ago. Took about 1 hour. I'm surprised when it doesn't have much effect. Major stains in a living room are not removed, but Oh well. Many told me with my close nit fiber, all these stains should come out, sounded good, but didn't happen. The rest of the house has decent looking carpet but even the light stains didn't remove. My wife and I were mainly disappointed even the light stains didn't remove or lighten from the rest of the house. I wasn't mad, just disappointed. At that point it wasn't worth commenting, So whats the big issue? Days later as we are working in the entire house either bare foot or in socks because we (thought) our carpets were clean, We find our feet and socks turning black, What? I look up how this can happen. If steam cleaners use too much water or go too quick, they wont suck the water/dirt out and it will sit there and this effect will happen. I call Stanley Steemer up and ask why our socks are turning black on freshly cleaned carpets. "Oh, we don't use anything or put any chemicals into the carpets that will do that" NO, it's how you do your work not what you put into the carpets. So they say they will do it again. I was hoping for a different tech, because the previous either didn't know how or was in a hurry. The same tech shows up over two weeks later. Looks at it and says the reason our socks are turning black is our carpets are STILL Wet. WHAT? He explains, when you Steam clean, on older carpet (upstairs) the water will go through, soak the plywood underneath and keep the floors wet for over 3 weeks. "Your telling me they are still wet? Yes" When he steam cleans down stairs where there is carpets on concrete floors it will go through and soak Concrete holding the water for over 3 weeks as well. So the moisture is pushing the dirt through as we walk turning our socks black. Such BS. This feels dry to me, Then he says your feet are turning black because your walking were there is a lot of foot traffic. NO, I'm working in rooms that don't have any traffic but obviously junk left in the carpet. He tells me if he cleans it again it will only get worse. Get Worse? I said, so it would have been better if I never had you do it, Yes he says. Because stains didn't fade and feet weren't turning black before he showed up. I said, Time is money, how about just give me a refund, you have already spent 20 min talking and if it's only going to make it worse, why would I want you to do it. Now it gets worse. He talks to his boss and she says No refund. He is there to take care of the problem. If it goes bad they will have a Manager stop out. I call and talk to Missy his boss and she is 1. rude 2. refuses to send someone other than him out 3. Totally different story about carpets than he does 4. Says if it goes bad, they will go through insurance for me IF they find this to be their fault. Of course it's their fault. I had stained carpets but nothing was turning our socks black before they showed up. I said just send your branch manager out so he can check this. Your tech says I don't even have Padding under my carpet and that is why he can't clean it well. What? I told him, I just had a carpet repair guy out who said the padding was good enough that he might be able to reuse the padding if we toss the carpet. I pull up a corner of the carpet since I had a vent cover off and said, Look at his Padding. Missy tells him to clean it so we move forward with this worthless service. When he was done he said "I told you it wouldn't do anything, it had zero effect" I timed him this time. He cleaned 1200 sq/ft in 15 minutes. Really? When he was putting his stuff away, I asked, "Why did it take you an hour the first time and 15 minutes this time. He said, this time I put less water in the carpets so they wouldn't be soaked as long. Well if you don't put water in, how are you going to clean them. If you don't take your time, how are you going to pull the water out. Missy contradicted everything this tech said Then told me he needed training. If your tech needs training, don't send him out without supervision. Don't have him goofing up my carpets then make me pay for it. Stanley Steamer has got to be the worst carpet cleaner I've ever encountered. I told Missy, "you do realize reviews have an effect, just give me a refund and we'll sweep this behind us" She didn't care if I gave a TRUE review on their Awful service. So here you go MISSY, you got your REVEIW. This will cost you a lot more business than the refund you could have given.

If zero was possible for stars I would give that. I scheduled a vent cleaning last week for today…read morebetween 10-2. Called for an update because I still hadn't heard anything. The rep could not find my appointment even though I had an email with a confirmation number. She said she could reschedule so I asked for a discount because I rearranged my schedule for someone that was never coming. I WAS OFFERED AN ONLINE COUPON I USED ON MY ORIGINAL BOOKING!! How insulting! THEN the supervisor tells me there was an outage nationwide ( I can understand that things happen) but she ALSO tells me $50 is all we can do. I have never been so appalled by how much I obviously do not mean to this company. I had 5 people waiting to hear how I liked the service so 6 customers lost. They didn't even try.