Would not recommend this company. I experienced awful customer service working with Colby Rieger…read more If you are a new customer I would think twice before using them.

Appreciate Our pool Tech, Nomar He is very efficient and conscientous and knowledgable. He…read morealways strives to give the best service possible. One of the top pools tech's we have had in the past 10 years with Jeff Wilson Pool.

After some issues and 90+ days, it looks like we're in the home stretch. Thanks to Jeff, the owner…read morewho personally pulled a few strings for us. Can't wait to see the finished project.

We recently put a pool in at our house. We chose Spiro Pools because after talking to 3 different…read morepool companies we felt that they were the best company for us. Everything went well picking out materials and being put on the schedule. Everything was great until we started having issues. They dug and poured our pool and then let it sit for over 2 1/2 months and they lied to me saying it was still in the curing phase. Concrete takes 30 days to cure. What Spiro does is they hurry and dig a lot of pools then they let them sit. Their communication or lack of is terrible. Fortunately we had someone I could deal with instead of dealing with the office. I won't go through all the issues we had with Spiro because it would take too long. What I will say is they do provide quality work and quality products. Every company will have issues but it's how you deal with the issues and Spiro does not handle issues well at all. The office becomes very defensive and blames everyone but themselves. I was very happy to have my pool finished and no longer need to deal with them but unfortunately I once again have another issue and since it's paid for they are choosing not to deal with. Please do your homework when choosing a pool company.

I was very happy with the workmanship when the pool was refinished and the new patio installed, but…read morecustomer service is the worst I have ever experienced. I made the final payment with just a few things left to be done, and they never showed up. I've been trying to get them to give me the safety key to get into the skimmer box for 3 months and they haven't dropped it off. I am very disappointed in their service and would never recommend them again to anyone.

Very happy with my new pool! Great company that was very professional. Quality work and completed…read moresooner than I expected. Highly recommend

Poor customer service, communication and does not respond to billing inquiries. Was not contacted…read moreas promised to schedule installation - tech shows up without notice - removes old pump and install new - sets it on manual with no instruction or consideration of how to operate. The "new" Pentair pump installed was not the model ordered, said it was an upgrade, only to find out it was a discontinued model. Pool companies are a dime a dozen around here. Thought I found a reliable pool company to work with - guess not.

I have always been impressed by their service. I have an older pool system which has needed much…read morecare and experience. Banner pools has never up-sold me, but has always offered excellent advice and affordable solutions tailored to my situation. They also stock everything I need for my pool and spa in their store in Fort Myers.

Nice family run business in Collier…read more Nassau did a great job building our pool back in 2009 and we were doing a passable job maintaining it ourselves. Then we started noticing a large amount of rust stains along our tile that weren't coming out so we finally broke down and decided to make a call to these guys and the owner/tech comes out the same day and 20 minutes later our 'rust stains' (it was actually algae) were gone. Awesome. I like that they don't have contracts you just pay one month ahead.. They have a referral program so tell them I sent you I can use a free month service

I called these guys because both of our neighbors have had the same guy coming to clean their pool…read morefor years and really liked the service. We have an older fiber glass pool that has potential and just needs some TLC and some minor repairs with the pump. I like that I never have to worry about taking care of the fricken thing, I can just go out in the lanai and enjoy! Pleasant service too would recommend.

Do your research when looking for a Pool contractor. Josh came to our house to look at our property…read morefor a small pool project, he seemed knowledgeable, said he was the owner and promised he'd get us a full design and price proposal within a week. I reached out when I didn't hear from him and he said the plans were in "final review". I still haven't heard a single word from Josh or anyone at Suncoast Pools, crickets. It's exactly like all the other reviews (that haven't been removed) he comes over acting like he's doing you a favor, then completely ghosts you. Never got a quote, never got a follow-up, nothing, the lack of professionalism is unmatchedI. I had 3 other pool companies come out the same week, and had professional designs and proposals within days. Save yourself the time and headache, Hard pass on Suncoast Pools.

I cannot say enough about Suncoast pools! We broke ground at the end of March and in 5 weeks, we…read moreare enjoying our brand new back yard oasis! The work done was meticulous. Once the permits were issued, they stayed on schedule and we watched our yard transform. Every person we've dealt with has been pleasurable and professional! I'm so happy we chose this company and would highly recommend their work and integrity to all my neighbors! Mike continues to check on us to make sure the entire punchlist is taken care of and we are 100% satisfied! We are excited to have this Memorial Day weekend to thoroughly enjoy our little slice of paradise. Thanks Josh and Mike and Eddie and Kim for all the love you poured into this project for us. It is a well earned reward for a rough couple years!

I had Pool Service Unlimited install a new pump,heater,and upgrade my Aqualink system. They did an…read moreawesome job and the quality of their work was impeccable. Armando did a great job and helped me set the system up on my phone. Armando cleaned the whole area when he was done and just did a fantastic job start to finish

I have been using Pool Service Unlimited for over 6 years. They are the most responsive pool…read morecompany we have experienced. Weekly cleaning and maintenance with the same person. Also as the pool is 20 years old, we have had their service team replace pumps, lights, skimmers along the way as well and always satisfied with their service and their prices. Very reasonable. You have our business forever. Thanks Steve, Joe, Osmany and the whole team.

I took over a contract from a previous owner and it was in my Escrow. Azure pools completed the…read moreconstruction work a couple of weeks after I moved in. I paid for the water and they filled the pool without cleaning it, including cigarettes ends and 1/2 of mud and debris. The owner said don't worry it will clean itself. Of course that cost them a filter and the pool cleaner was missing his mind. They didn't make good the outside of the construction I had to pay a stucco guy. The didn't make good the garden area that was trampled. The HOA made Eddie the owner come and pick up all the building bricks etc. The power wash guy was sent after the pool was filled. Not good and he told me that he had told the crew to clean up all the cement splashes on the pool cage and spa. They didn't do that. The new lighting didn't work correctly that too from Mid November to End of Feb to fix. So many excuses while this was being done. The tiles were not straight (the original tiles which the same company installed are perfect). Also everything was stained. After many calls they did come to clean the tiles and did a good job. They replace maybe 10% of the tiles that were installed on a slope or uneven or not in line with coping. I called again. Julie who always answered and is very good promises to pass a message to the boss Eddie. Nothing, called again. Today we tried and Eddie called, threw Julie under the bus and said she never asked him to call until today. Anyway I said the timing is still a mess and nowhere near as good as your original job a year ago. He said I have no legal rights, and he isn't going to replace any tiles. He claimed he saw it and it looks great. I said BS. He then gets his panties in a bunch and said if I don't stop cursing he will put the phone down. I said I didn't curse no F bomb etc and saying his crazy statement was BS is not cursing. I offered for him to come and look at it with me and if a spirit level says I am wrong I'll shake his hand and say no more. He put the phone down and refused to answer my call. As you can see from a few photos the job is diabolical. I see the reply by the owner, a lot of which is inaccurate and mostly very untrue. The I have never reviewed the coping or tile with Eddie the owner ever. Throwing his employee under the bus shows the character of this guy and his 101 excuses and never owning up to anything shows his lack of integrity. The pictures tell the story, period. Anyone who is interested in researching this company for possible hiring are very welcome to come and view the "finished" product and the lack of quality Eddie adheres to. I live in Estero and any time is convenient. I am not going to get in to a tit for tat with words, I don't need to as the pictures tell a thousand words.

We contacted Azure Pool shortly after Ian just to see about updating our pool and pool area. Jason…read morecame and we shared where we wanted to go with it and walked things out. He couldn't have been nicer or more helpful and I had a lot of questions and ideas .One thing lead to another and a vision I had for quite a long time was coming together. This was the right time and the right company to create our now beautiful pool and deck.it is stunning and each step of the way way was well executed with attention to excellence. The transformation is amazing and we are enjoying our fabulous new pool area. Still finishing up some lighting and Jason is still helping to make sure all is completed to our and Azure standards. We couldn't be happier.