Bill is the greatest! He does everything, is reliable, and kind. I had a propane leak and was…read moresleeping in sweats and a beanie because it was so cold. I called several different RV repair places and not only were the prices astronomical, they told me that I had to wait a week. While I understand people being busy, I wasn't upset just freezing at night! I came across Bill's number and he said "I'll be right there" He showed up like he said he would and I was back in warmth in no time! Great customer service and an honest man that isn't just about the $

From the owner: roof reseals-awnings-roadside assistance, plumbing, HEATING/AC, generators, electrical,…read moretroubleshooting, axel service, brakes.

Road service contacted AZ towing of Studio City. Victor was super and did a great job of loading…read moreand delivering my car to the dealer. He was very knowledgeable about electric vehicles and handled my car with kids gloves. I give him and his company 5 stars plus for a job well done.

Joel is a great guy ! He was very thorough ,very responsive with his communication as well with…read morefast working! He will definitely be in locked in my contact list for my go to from now on !.

Mo came through big time. We were stuck on the freeway after our tire popped. with no way to use…read morethe spare he came and saved the day. He was very fast and extremely helpful. Without his help we would have been stranded. Thanks so much!! for very highly recommended to use Mo.

Highly recommend good service Very fast service and…read moreprofessional thank you mos tires

Great service quick response time and got the job done . Cedric was a kind and professional man.read more

Definitely yes. He knows what he's doing for sure. Thank you Curtis! He also helped push the car…read moreinto a garage. Will use his services again.

I have been blessed to have Steve's Towing as an excellect!, service provider through the 14 years…read moreI have lived on Lake Elsinore. I have needed Steve's and accessed them through AAA multiple times. I have NEVER been dissatisfied with the service, timely response and/or technician knowledge or care. Most recently I lost my key and the locksmith wanted $500 to help me and I felt him rude and unhelpful.n Fortunately, Gabriel with Steve's rescued me. Gabriel showed up in a VERY timely response time, especially for a holiday! My car and I were transported to my home where I was able to recover my xtra key. Gabriel was knowledgeable, caring (I'm a senior), and shared my options and his know to help me. I've been blessed to have Steve's help me on multiple occasions, including a freeway accident. Every!!! time has been a positive experience, all things considered. Thank you so...very much Gabriel and Steve's for the level of service and care you consistently provide. If only every business shared your knowledge, excellence and care this crazy world would be such a better place. Again, thank you and sincere appreciation for Gabriel and Steve's for the CONSISTENT level of customer service you provide

I had an extremely disappointing experience with Steve's Towing, specifically with their front…read moreoffice staff. From the very beginning, we were treated with condescension, arrogance, and a complete lack of professionalism for absolutely no reason. The staff seemed irrationally upset that the vehicle they towed did not have full coverage insurance--as if that had any impact on them whatsoever. Instead of simply assisting us with releasing our vehicle, they chose to be rude and dismissive throughout the entire interaction. After multiple calls, we found a collision repair shop ourselves and provided Steve's Towing with the exact address to have the car transferred. Despite giving all necessary information for the repair shop, when we arrived in person, the situation only escalated. An older blonde woman at the front window told us that our "insurance company was rude" and that they were "done working with us." This made absolutely no sense, especially considering that they never needed to communicate with our insurance at any point--we were paying out of pocket. At no point did we ever behave in a rude, disrespectful, or inappropriate manner toward the staff. Despite this, they chose to treat us without the basic courtesy, dignity, and respect that all human beings deserve. What was most disturbing was the underlying, yet very noticeable, prejudice in how we were treated. It was completely unacceptable, uncalled for, and frankly abhorrent. No customer should ever be made to feel this way. I strongly advise anyone who cares about the moral and ethical behavior of the companies they do business with--not to give their business to Steve's Towing.

I am very disappointed in the service we received from Alcala's Towing. We were in a car accident…read moreon August 23rd and our insurance, Lemonade, sent them to pick up our car and deliver it to a body shop. The driver came to our house around 630pm on Friday night and dropped it off at the body shop. When I hadn't heard from anyone by Tuesday, I called the body shop and they were glad to hear from me because they had no idea whose car was sitting in their parking lot. No paper work was left behind but worst of all, no key was left either. I called Alcala's Towing and asked where he placed the key. He told me it was in a manila envelope in their drop box. The body shop told me they don't have a drop box, just a mail slot and my key wasn't there. The tow truck driver called the shop himself and told them that he wrapped it up in a piece of trash and dropped it in the mail slot. My key was never found and neither insurance company would pay for it to get a new key. Luckily, the collision center, Crash Champions in Murrieta is amazing and they paid for a new key and fob. All this could have been avoided! Why would you ever wrap a key in trash like that?

From the owner: Looking for a qualified local towing company? Alcala’s Towing & Transportation provides towing and…read moreroadside assistance services in Hemet, CA and surrounding areas. Whether you need a tow or a battery boost, tire changes, car lockouts, jump starts, fuel delivery, or vehicle and equipment transportation our drivers have it covered. You can rely on our friendly, professional drivers to get your day back on track. We can also transport all kinds of vehicles, equipment and containers. Call now to schedule towing or transportation services.

Replaced my ATV tires and did a amazing job. Would recommend to everyone who needs tires replaced…read more They would do it much cheaper than the dealership.

AWESOME job! Great service! very fast, and affordable way…read morebetter than another company I dealt with. keep up the good work.