Affordable, great customer service and quality work. I'll be sure to call them again for a tow.read more

This is a little late review, but the weekend before Thanksgiving, my battery died for my car. I…read morewas stuck in the Costco parking lot, with perishable foods in the car. I called my car insurance for help and they sent Tom & Son's! They were very quick in response time as they are local to the area. I waited at most 10 minutes, that includes waiting for them to find me and jump start my car. They were even able to tell that my battery was on its last leg and recommended I get a new one. I appreciated their fast response time and quick resolution to my issue! Thanks again!

Jarrod from AAA was great! He arrived quickly, was very knowledgeable, and made the whole battery…read morereplacement process easy and stress-free. He took the time to explain everything and was very patient and helpful. As someone new to the area, I really appreciated how comfortable and taken care of he made me feel. Fast, professional service highly recommend! 5 star service Thanks Jarrod!!

20 minutes of a drive but charged for 1.5 hours. It doesn't take 1 hour and 10 minutes to write…read morepaper. This location is a scam and fraudulent.

The owner was fast and kind when my Tiguan quit working after I hit some weird sharp object which…read morein turn hit and disconnected critical wires beneath the pan. It was a stressful, panicky day, but Temecula Towing was very helpful and understanding. I definitely recommend them!

Lenny and his helper Jordan were my Heros today. Very friendly customer service. They arrived in…read moreabout 15 minutes and after a smile and a handshake got right to loading up my injured car. The pleasant conversation on the ride home is just what I needed to help get my mind off of my stressed situation. Hopefully I'll never need a tow again but if I do I know I'll call these guys.

Used them today as I was stranded on the highway off ramp. Arrived within 30 min and even helped me…read morepark my disabled vehicle at my home so our mechanic would be able to diagnose it later. My driver was very professional and friendly. Recommend and would use them again. Very reasonable and upfront pricing.

I live in the arbors at cal oaks. The community is doing carport repainting. The residents were…read moregiven a very detailed schedule of the sections being painted. We complied with the schedule with no problems until today. My car was almost towed despite my section of carport having already being painted. The problem is a breakdown of communication between the painting company and the community office. This is all okay, human error. My issue is the attitude and disrespect from one of the tow drivers. He was verbally abusive to me, despite my having no prior warning that my carport spot needed to be empty. There were several tow trucks around my residence and the drivers were all very gleefully rude about towing vehicles. I understand this is a business but they had zero respect for the situation, for which I was not at fault.

Gabriel was very pleasant and professional, along with being very quick and very efficient at his…read morejob. I would recommend this company to anybody in need of having their car towed.

I have been blessed to have Steve's Towing as an excellect!, service provider through the 14 years…read moreI have lived on Lake Elsinore. I have needed Steve's and accessed them through AAA multiple times. I have NEVER been dissatisfied with the service, timely response and/or technician knowledge or care. Most recently I lost my key and the locksmith wanted $500 to help me and I felt him rude and unhelpful.n Fortunately, Gabriel with Steve's rescued me. Gabriel showed up in a VERY timely response time, especially for a holiday! My car and I were transported to my home where I was able to recover my xtra key. Gabriel was knowledgeable, caring (I'm a senior), and shared my options and his know to help me. I've been blessed to have Steve's help me on multiple occasions, including a freeway accident. Every!!! time has been a positive experience, all things considered. Thank you so...very much Gabriel and Steve's for the level of service and care you consistently provide. If only every business shared your knowledge, excellence and care this crazy world would be such a better place. Again, thank you and sincere appreciation for Gabriel and Steve's for the CONSISTENT level of customer service you provide

I had a great experience today. My CR-V wouldn't start in the morning, so I called for help. The…read moretechnician Gabe arrived promptly, checked the car, and was able to get it started. He didn't rush at all -- he patiently waited while I drove the car around and tested starting it multiple times to make sure everything was okay. He only left once I was completely satisfied and confident the issue was resolved. What really stood out was his patience, professionalism, and positive attitude. He didn't even charge me for the visit, which was incredibly kind and unexpected. Truly outstanding service -- highly recommend!

Great customer service! Brandon arrived fast and he was extremely professional. I'm surprised of…read morethe quick response, great value as well.

I was in De Luz way far back, almost towards SD County. Needless to say I was in the middle of no…read morewhere. I lost my front right axle about 12pm on a Monday. I did not have cell service, but I was able to scan a large hill and get reception. I was able to call in for about 30 seconds, enough time to give my location and trouble. I lost connection prior to payment. Luckily I was able to receive text and the dispatcher for Grim texted me back and let me know I had lost cell service, but he was sending a driver over. I waited a total of 25 min and I heard the beautiful sound of that diesel truck in the canyon making lts way to me. The driver was professional and had a place that could fix my axle, I took his word for it and they were able to fix my car the next day. I am very grateful for Grim towing and my driver / dispatcher who saved the day. I would recommend them 100 percent.

These guys are GREAT! They just got my BMW over to my mechanic and are always QUICK and RESPONSIVE!…read moreI have been using them for years, and they ALWAYS give me the best price. The drivers are very careful with pickup and delivery. Locally owned and operated by the nicest people. Save time and hassle, and just use Grim Towing. They are the absolute Best! Period.

THANK YOU. THANK YOU. THANK YOU! As another local business…read moreowner with a fleet of vehicles, finding another TRUSTWORTHY company to help me in times of need is so important. Not only has En-Root Towing helped me locally... but he has helped me in critical times of need when one of my vehicles are farther away even in the late of night. Kerry understands the importance of timely support and I appreciate everything En-Root has done for me, my drivers and my customers. Thank you!!

Great Local Family Owned Tow Company!! I had to contact En-Root Towing to pick up & drop off one of…read moremy company vehicles to the dealership after a Failed transmission. They are Very affordable and responsive! I will keep their information for any future Towing needs and refer my friends -family.

Andrew was so quick this morning to get here he was at my place to handle my lockout before I could…read moreget any text reminders ! So friendly and easy going. Engaging. Appropriately empathetic and sympathetic. He left me with a smile on my face the whole day. Really awesome tow service.

Another reviewer said this about one of their drivers: "His attitude was unprofessional and…read moredismissive". I experienced the same attitude with 2 office staff members. I went to the tow yard office 12 hours after my pickup was extracted from an accident and parked in their tow yard. I wanted to see the damage then inquire about where and how to take it for repairs. They are a AAA affiliate, I'm a AAA member. The "Drill Sargent" lady behind the protective glass window demanded ID before I could even look at MY pickup. I didn't have ID because the responding Officer kept my drivers license. I persisted saying it's my truck, I should be able to see it. She walked away simply because I had no ID then sat at her desk! I get the need for ID. At least help me out with what to do next. But, no. She didn't need to help me because the longer they have the truck the more money they make. I already owe them $600 for extraction and towing and $200 for storage and it's only been 12 hours! I persisted calmly and and firmly saying "Hello" and ringing the bell at the window, occasionally repeating "It's MY truck, not yours". A male staff member came out of his office to the window saying coldly "You can stand here all day and it won't make any difference". I accepted that challenge. So, I stood there and continued calmly ringing the bell every 10 seconds. Another customer was in line behind me waiting. I wasn't moving. Finally another staff member came to actually TAKE CARE OF ME. I showed him the accident report. He didn't demand ID. He was the most helpful, courteous and friendly person imaginable. However, I still didn't know how to get my truck 'out of jail'. It's Friday, add $200 more for weekend storage. And get this - On Monday morning they charged another $100 because "I" left it there 4 days so they "had to" put a lien on MY truck. The towing side of this experience was excellent. Getting MY truck out of car jail was a nightmare.

Excellent quality service , attention to detail and explanation if process . Issue was resolved and…read morehad truck need towing to nearby sideways , took initiative to resolved time and effectively

My daughter was locked out of her car they sent a driver his name was Michael excellent service…read moreGood person couldn't ask for better service I highly recommend them when you get stuck with a dead battery or locked out The best emergency service in Los Angeles hands down Thank you Michael