Dude has a problem. He swerved his beautifully wrapped Swim-Tek work van at our group of cyclists this morning at 9:10am on Wigwam Parkway in Henderson. The riders in the back said he "buzzed" them a foot off of their handlebars. The driver then pulled up and started yelling at the lead group of riders while driving less than three feet off their handlebars. I figure it has to be the owner, since very few employees would so incredibly stupid as to risk their job trying to intimidate and harass people while driving a company van (pretty telling when I Googled the company and I see several reports of aggressive driving and the owner arguing with those who reported it). This pathetic dude had no traffic to contend with and just wanted to harass and threaten the cyclists. Just so he knows... you must pass cyclists leaving at least three feet and in Clark County you must move over to another lane if available (both of which he did not do). He also yelled at the riders and used his van to intimidate and threaten the riders. Stay clear of this business, he will have a break down on a job site and hurt somebody. read more

The driver of this company van just flipped me off and honked at my like a mad man all because I wouldn't run a yellow light with my kid in the car! I have reported his license plate to the authorities as well. These people should not be on the road behaving in this manner. Poor representation of this company! read more

Mario, the business owner, is also the person that does the maintenance on the pool. He came with the rental and is paid by the homeowners. (So, I cant fire him.) There's a management company involved as well. When I complained to them, their response was, "Well we can try to talk to him for you. But, we don't have anything to do with him, so we can't really do anything for you." When I asked for the homeowners contact information, they refused to give it to me. They also refused to contact the homeowners on my behalf. So, I'm kinda stuck here. He is rude and wickedly messy. He empties the strainer basket of leaves, directly onto the pool deck. (I put a garbage bag out for him. He dumped the leaves NEXT TO the bag.) He replaced the pool pump and filter last month and left all of the broken pipes on the ground next to the new filter. He had to repair pipes today and left the broken pipes on the ground. Instead of doing the sawing and cutting of said pipes elsewhere, he choose to do it in the backyard. Leaving small PVC shavings all over. I have a very small dog and two cats that have padded through his debris. His communication skills are horrible. When I sent him a text on Tuesday morning, to tell him we had discovered broken pipes and an empty hot tub, his texted reply was, "Ok" With zero idea of when he'd be around to fix it. He showed up later that same day (his normal pool cleaning day) and came in through the gate slamming and banging his equipment into the walls and off the gate. He looked at the pool and broken pipes and sent me a text saying he'd be back Thursday to make repairs. (He was in my backyard when he sent the text. He could have just as easily knocked on the back door and had a conversation with me. Although I'm saving all his texts.....just on case.) He showed up Thursday made some initial repairs, then left. The hot tub was still empty and the filter / pump were still off. No explanation, no idea if he was finished or if he was returning. He did come back about 30 minutes later. More sawing, cussing (my daughter was home from school, ill. She heard it all) and more gluing with stinky PVC glue. (I know there's nothing he can do about the smell - well he could have done all the sawing and gluing at his truck or somewhere that wouldn't make a mess of my backyard) He turned on the pump and waited for the hot tub to refill. Then he just left. He didn't clean the pool or the hot tub. There are a lot of leaves in both. The pump didn't run for a day and a half, so the steps are slimy to the touch. So.....what I'm saying is GET SOMEONE ELSE. Awful, just awful read more

I just witnessed a man from this company get out of his vehicle to assist an older gentleman who was an amputee in a wheelchair. The gentleman crossing the road was having a difficult time and the man who was driving a vehicle with this company's information in the window got out and assisted the wheelchair bound man. I know I can't do much but when someone shows that much commitment to his community and neighbors I don't think it should go unnoticed. I don't have a pool. I don't need a pool service. But, I would not hesitate to hire or recommend this company after being witness to the character of their personnel. Kudos to Swim Tek. It's nice to see neighbors who care. read more

I had a 5 star experience with this fantastic company. My tile was a mess! There was purple and white stains on the tile of the hot tub due to calcium on the spa spillway and front facing wall. It made the tiles look old, ugly. and badly damaged. Swim Trek removed the stains from the spa and pool tiles and brought my pool back to life. The pool and spa tiles look fresh and new again. I am ecstatic with the results. read more

I have had the pleasure of meeting the owner, Mario. He is a very hardworking man and made sure that the level of cleanliness of the pool was superb! He did quite the job fixing the pool pump and his response time was within 12 hours of my initial phone call. Not only did he take care of the pump, he checked the chemical balance of the pool water and made sure that everything was up to par and within safe standards for my guests to enjoy the summer. I highly recommend Swim-Tek for any pool owner in this valley. He truly delivers amazing customer service at exceptional prices. THANK YOU MARIO! read more

We cannot thank Mario Medina enough for his prompt service and help. After only being in our New home for a year and going through two other pool companies our pool was a mess. Hard water, calcium build up. Our skin would turn white and itchy after a swim. The other pool companies were undependable, and only wanted to shock it and do a quick scoop and move on to the next house. Sometimes not showing up for a few weeks then charging us for work not performed. We found Mario on Yelp and read the reviews... looked good. He came and tested our water, it was unhealthy. He quoted us to drain, sand blast the calcium, refill the pool, clean filters and install some sort of conditioner in with the filters. The quote was very reasonable, and he performed all the work as promised. We will not trust our pool to anyone else, our water feels and smells healthy. Our skin feels almost hydrated after a swim. I recommend Swim-tek to anyone looking for a dependable and knowledgeable pool professionals. Thanks again Mario! read more

Swim-Tek - We have been using Mario for 5 months. Here is what our pool looked like before (bottom pic) and after (top). - Pool & Hot Tub Service Near Me - Henderson, Nevada

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We have been searching for a pool service and looking for that personal touch that would provide a comfort level that our pool was being taken care of when we travel. Mario at Swim-Tek finally provided the confidence level we were looking for. He was quick to respond to the request for a quote and arrived on time the following day - most pool services just quote over the phone. He came highly recommended to us and provided all the information we were looking for in a concise professional manner. read more