Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny marketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote. read more

See all

Payless pool did replaster with mini pebbles, retile and rewire the pool lights and we're so impressed 100% !!! Their mini pebble plastering quote beats 4 other quotes. So, I chose Payless pool and so glad that I did !!! Steve is the one gave me the quote, draining the pool and check the work everyday till finished. Each job from demolition retile to read more

See all

Steve had the best customer service, follow thru and helped me create my own color to stay in budget. They were always on time, clean, and fair pricing. If only every company I delt with was this amazing! Great job! our pool. read more

Payless Pool Service - Stunning new pebble! Thank you for the custom pool color. Its exactly what I envisioned. - Pool & Hot Tub Service Near Me

See all

Very professional, prepared, on time, and pleasant to work with. I highly recommend them. You pay for the work as they go, which is how it should be. They did an excellent job. read more

I wish I could give Steve at Payless Pools 10 stars! I was desperate to get my pool pump running--after paying my home warranty deductible and waiting several days, my pool was still down and starting to turn green. At that point, I decided to call Payless Pools. Steve returned my call Monday afternoon and showed up right on time Tuesday morning, ready to help. Not only did he have my pool running within 15 minutes, but he also went above and beyond by double- and triple-checking all of my equipment--including my pool light, which I hadn't used in years. I'm thrilled that my pool lighting is working again! He charged a very fair price and delivered outstanding, high-quality service. After over 30 years of owning pools in Las Vegas, I can say it's not easy to find a reliable pool service--but Steve is the real deal. I highly recommend him! read more

These guys are awesome. Pool light went out on Wednesday. Had a brand new one in Friday right as company arrived. Quick, kind, and do a good job! Highly recommend! read more

We've been with Payless Pool Service for two years and they've been great! I was initially doing our pool care myself, but got busy and noticed the beginning of green spots I asked for referrals and Steve was one of the companies I was introduced to. He came out right away and gave us a reasonable quote for weekly cleaning/maintenance visits. Both he and Heidi have provided us great service and Heidi always communicates what's going on or needed with the pool. If they have ever needed to reschedule our cleaning, Heidi will always send me a text and goes out of her way to make sure we are not inconvenienced, which I greatly appreciate. In addition, Heidi is very respectful of our property and always cleans up after herself; making it seem like she was never there (other than leaving us with a clean pool ). read more

So happy to have come across Payless Pool Service. Steve was very professional and resolved all my repair issues at a fraction of the cost a few big box companies were quoting. Highly recommend their services! I hope to never need their services again, but if I need repairs again, I know who to call! read more

Steve and team did a wonderful job with my pool! Steve is patient and thorough and communicates regularly. He worked with my price range and gave me quality service. I'm very pleased to say the least. read more

See all

Steve became my pool guy about a year ago. So when he said he did re-plaster service, I got an estimate from him. It was very competitive with everyone else and of course I went with Steve. So glad I did. Everything was excellent. His crew was very respectful of my propertyand everything looks amazing! read more

See all

5stars all the way. If I could give him more stars I totally would. Very honest and very communicative! His charge is very reasonable and I'm glad we found him. read more

After having two other companies check out my pool and left with repair estimates of several hundred dollars and a demonstrated lack of evidence for their solutions, Steve showed up, quickly analyzed the situation and fixed it in a few minutes while explaining the problem for very little cost. He is now my go-to guy when I have an issue read more

If I could give Payless pool service LLC more than five stars I would. I had an issue with a leaking pump. The problem was quickly discovered and repaired. Honestly, I probably saved hundreds of dollars by going with Payless. Communication was excellent and knowledge was excellent. I will definitely be using them again in the future and highly recommend them. So happy with the service I was provided. read more

We've been Payless for over two years, and Steve and Heidi are the best. Shout out to Heidi as she has been consistently reliable, highly professional as well as communicative. She always shows up as scheduled, does a thorough job, and keeps our pool in great shape. On top of that, she has such a positive attitude and is genuinely a pleasure to work with. We truly appreciate her hard work and highly recommend her services. Thank you Payless! read more

I was in a bad situation. My pool pump had broken and my new pool service provider was quoting me $6K-$8K to replace the pool pump. Which was obviously ridiculous. But I needed to get this taken care of fast. The house is a rental, and I like my tenants to get what the pay for. So I shot out some inquiries to a number of companies. Some said they couldn't do the work, others said the price range for the pump replacement didn't make since. But then I got in contact with Steve from Payless. Not only did they run out there the next morning the take a look at the pool, but they also quoted me within my budget for the replacement which included a draining of the pool and acid wash. Once I approved Payless' team was on it right away and got the work done. I have to admit I was pretty damn surprised because normally I've given the runaround. I live out of state so its not like I can be there to speak to people directly. Having a company like this on the books makes things much easier. I will make sure to give Payless Pool Service a call if something comes up in the future. read more

I've put out bids to various pool repair companies on yelp multiple times. Each time I went with Payless. This team is fast always same day or next day service and best prices. read more

Very satisfied with the job. Went the extra mile to make sure everything works properly. Found the best price on parts for my pump repair.

A little late on getting this review started. Started my pool renovation project with Steve after the first two pool companies I contacted decided to ghost me on the project. Steve was really great in helping me come up with some great ideas on the coloring for the replastering work and retiling. No question was too crazy or hard to answer for Steve. Once I was able to get the pool tiles I wanted shipped from Florida, Steve and Abel came over to inspect the tiles to make sure they were good to go, the delivery company delivered the boxes on a broken pallet. Before we could start with the pool renovation, I had to have a portion of my pool deck repaired. Found a good concrete repair company and was able to coordinate the repair and renovation dates between Steve and the concrete company with no problem. The project took a little over a month, but it was well worth the wait. Between Steve, Abel, and the concrete company, the pool and pool deck look fantastic. The guys working on the pool replaster and retile did an awesome job. The blue quartz makes the pool look like a brand-new pool. Steve even showed me how to properly use my pool's waterfall feature. Surprise, surprise. :-) I am now using their company for my monthly pool service and have not been disappointed over the past three weeks. The pool renovation cost was very reasonable and so is the monthly service. Heidi does an amazing job; my pool has never looked better. Thanks Payless, and special thanks to Steve and Abel. read more

See all

Steve came to assess my pump priming problem and quickly resolved the issue. (Airlock). He is very customer friendly and knowledgeable. I will highly recommend him (Payless Pool Service) to anyone with pool issues. read more

Requested a quote for a pool refurbishing as it had been 20 years since installation. Came out next day, gave a good value cost quote and had them start the next week. Industrious crew came in, tackled the job and finished within a few days- impressive. Replaced my single speed pump with a variable speed and I synched it with the rooftop solar heater. Looks so much better and at a good price. Much appreciation to the whole crew for making it happen so quick with weeks to spare before July 4 pool party. Worth the time to call for sure. read more

Steve was on time, professional and diagnosed our problem with our spa heater right away! He worked quickly and efficiently and got our spa back into working order! We highly recommend Payless Pool Service and we will be following up with them in the future for all of our pool and spa needs! Thanks Steve!!! read more

Quick and efficient service. Everyone was friendly and professional. I feel I the pricing was fair and am happy with every aspect from the initial meeting inspection to the work being completed. read more

Friendly, fast and reasonably priced. Steve was a professional all the way and had great communication

Has been well over a week since they came to get measurements to calculate a quote for needed repairs. Despite two calls they have not responded... Changed review to 4 stars since they called soon after I posted the review. Seems like none of my yelp quote requests are not working this month...Not just this one. read more

Steve is amazing! Very professional and very knowledgeable of pools, the mechanics and how to troubleshoot issues you are having. I am super grateful for his patient approach to identifying the problem with my pump. He offers honest prices for the different services he offers. I absolutely recommend Steve and I will be reaching out to him again in the future! I am super grateful and lucky to have been referred to Steve and Payless Pool Services. read more

When is the last time a repair company help you without a service charge! Don't worry I will wait. Steve promptly called me back, asked for pictures of my issue, then diagnosed it over the phone without charging a dime. Honesty in the repair service business is a rarity. I will absolutely go with Steve in the future for any of my pool repair needs. read more

Payless Pool Service - Pool & Hot Tub Service Near Me

We used Steve's crew to remove calcium buildup on our spa waterfalls. They not only brought back the original tile look, but polished and cleaned up. Amazing job. I would highly recommend them. read more

We had Payless pools add concrete to our pool area redo the cool decking not only in the pool but the back patio fix a couple broken pool pipes broken by tree roots .. they came day one started grinding that old cool decking off them took out cement to get to the leak fixed that then did the new cement then cool decked it all. .. looks great. Price was reasonable guys were nice and did what they promised to do with no surprise cost or hiccups.. Steve was our person to reach out too easy to deal with .. if you need any pool work done call them they do an excellent job they also cleaned up their mess including cleaning the pool twice and putting back up our pool gate ... thanks again guys read more

Steve was great. Came out on a Saturday to get my pump running and had everything fixed and running in no time!

We had such terrible calcium buildup on our pool. We contacted Payless Pools Service and they were amazing! Diego was very professional and cleaned up after each visit. The price was fair and the pool tiles look new again! I would highly recommend! read more

Great experience with Payless Pool Service! My spa blowers and heater stopped working. I called Payless Pool Service and they responded quickly and assessed the problem. Steve was professional, friendly, patient and knowledgeable. He even took the time to fix and clean up my pentair phone app so I could easily turn on the spa/blowers! I appreciate most importantly his honesty and pricing in his assessment of our spa problem. The filters needed cleaning and the blower needed replacement (he pointed out the tear in the blower that caused it to burn out). By just cleaning the filters, the heater worked again. The new blower is much quieter and works perfectly. Steve and his assistant-Michael-were so polite and professional. I highly recommend Payless Pool Service and will recommend them to our family and friends. read more

Can't say enough on how fast these guys took care of my pool. I had renovations done and needed new lights as this was an old pool. Steve responded quickly and the lights were installed within the following day of the quote. The price was reasonable and the customer service was great as well. Definitely will utilize them in the future for all my pool issues. read more

Payless Pool Service - Pool Lights - Pool & Hot Tub Service Near Me

After 4 other Pool Company quotes, Steve Payless Pool Service was who I trusted most to renovate our pool and I am 100% satisfied. We got new cool pool deck, demolished an old and ugly bbq, had the rocks repainted and waterfall feature repaired, relocated and replaced our old pool equipment for an automated system, added a spa, gas water heater, LED lights, and new plaster with blue quartz! It took a little over a month to complete and our pool looks FABULOUS! I was so happy with Steve Payless Pool Service that I let go of my previous pool guy to continue having Steve service our pool! Thank you Payless Pool Service for impeccable work that we can trust!. read more

See all

I called Steve for a service call to test my salt generator which wasn't working and a few other concerns I was having with my pool. He actually answered my call (numerous other companies didn't and even didn't give a call back) and came out the next day. When he showed up he was professional and answered all my questions and gave me all the answers was looking for. He didn't charge me for the service call (other companies said it would be $100-150 just to show up). He can do whatever job you need done for your pool. Glad I found a reliable pool company to service my pool. read more

We had Payless come out to assess a pool leak. They do not do leak detection, but I had determined where the leak was. Instead of upselling me on an extremely expensive pool repair, Steve suggested an alternative lower cost solution due to my needs. Response and communication was quick and friendly, repair was also quickly done. Everyone showed up when they said they would, and they did the repair earlier than expected due to location and availability of the repair crew. I would definitely recommend Payless, and would use them again in the future. Thanks to Steve and crew for a pool that is full and no longer leaking !! read more

Payless Pool! I can't tell you how impressed I was by Steve and his team!! You guys were always on time and got the job done on time! Steve was great at communicating what and when something was going to be done! Steve was extremely friendly and knowledgeable! I can't believe this is the same pool and spa!! Thank you so much!! John E. read more

Called Payless pools. Steve came out to check my pool. He gave me some information and did a minor repair. He did not change me for his service. Highly recommend Payless pools! Thanks Steve read more

These guys did a great job of replacing our pool's pump/motor. They are also very patient and understanding. I got a bit confused about the original estimate for the job and misunderstood the repairs. Gustavo and Diego were so wonderful! Highly recommend this service! read more

We requested pool service to have our pool drained. Payless Pool Service were fairly priced, professional and followed through as scheduled.

Steve came out to my house to fix my cold spa. He quickly determined the automatic valves were not set right and adjusted them. It was quick fix, but he then took the time to educate me on how the rest of my system worked and potential maintenance needs. Super nice and helpful! Thank you :) read more