Met them at a home and garden show here in Buffalo this past spring. We talked at length about…read moreputting in a back yard patio...blah blah blah all these amazing things they promised. We made an arrangement to meet after our vacation. I took the day off and waited for them to arrive and they pulled a "no show." No phone call - no nothing. Just never showed up even after a confirmation call the day before. I never pursued it - I took it as an omen. I guess business must be good they don't need any more work

Chameleon did a great job on our pool and concrete. We decided to go with Chameleon because we…read moreneeded a lot of concrete work done. We replaced our 16 x 24 foot pressure treated deck with a fabulous stamped concrete patio that leads right into and around the pool. One of my favorite parts of the pool is the canteliever edge - the stamped concrete goes right up to and into the top of the pool - it's a really great look. I was impressed with the organization of the various crews that worked on our install. The installers really had their act together - it was awesome to watch them transform our yard. Any issues that we had along the way were resolved professionally and promptly. I would recommend Chameleon to anyone looking for a pool install or concrete work.

Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

Extremely reasonable compared to others. Professional and attentive. Can't wait until they start!read more

I bought a 10+ year old hot tub on Craigslist for a few hundred bucks and saw Steve offered hot tub…read moreservice nearby. Knowing I have an older tub on my hands, I knew it would need some service. I wanted to look into replacing a seal around the pump motor and impeller since there was a little bit of a leak on it when the pump was running and gave him a call to ask if he knew where I could get the parts locally. He was very helpful and suggested Gary Pools. He gave me some good advice on replacing it myself, so I wanted to give him 5-stars on Yelp just because I know if I ever hired him for anything he'd be extremely helpful. I got his prices for the future and he said he charged around $125 and up for a service call + parts which seemed reasonable to me. Hopefully, I won't have an issue where I'll need his help, but if I do--at least I know a local hot tub repairman I can call! Glad I found him on Yelp.

Hats off to Steves Spa Service , very knowledgeable, reliable, did awesome job on my jacuzzi…read more highly recommended!

I can't say enough about this great business. My spa was leaking and I called the company I…read morepurchased it from; Recreational Warehouse. They sent out their repair person who checked it, said they could not find a leak in or around the pump and that to find a leak elsewhere would be time consuming and more expensive than the spa was worth and said it was time to buy a new unit. A friend suggested I call Creekside. Scheduling was a breeze, the tech arrived right on time, took a quick look, found two leaks that were right in the location where the other guy supposedly checked, and $250 later my tub was fixed and has been fine since. The tech was very professional, explained all that he was doing, worked efficiently and put everything back in order before he left. A+

We just got our hot tub fixed. I only had the pleasure of dealing with Nate and he was excellent…read more Polite, prompt and professional. Usually I give jobs like this one year before I review it but he was really great. I'll update my review in a year. But, so far so good.

Horrible job, left unfinished. Find another installer!!! Didn't level excavated for around like he…read moresaid. Stones surfacing just under liner. Didn't guarantee job. He threatened me if came back to correct work it would cost me.

Do yourself a favor and research this business! Don't make the same mistake we did and take Alden…read morePool & Play's recommendation to hire this company! They are awful! Check out the BBB complaints and the reviews on Alden Pool & Plays Facebook!! You can't find reviews good or bad about them anywhere else because they don't have a Facebook, google ect... as The Pool Guy goes under C. Rathman, Inc. Run as far as you can! I couldn't even post the entire 1st review I wrote up because it was too long....so do yourself a favor and head over to the BBB.org!

Excellent customer service. We recently bought a home with an above ground pool and needed a…read morespecific part. None of the pool stores near us could help, but Colley's had the part and were very helpful. Highly recommended!

The staff is Knowledgeable, friendly and professional. Great team at this location. Steve is my go…read moreto guy for all my pool and spa needs !

The business name is Mr. Pool and let me tell you... very satisfied. Installed our liner when he…read moresaid he would, they came, saw, did, excellent.. looks gorgeous. Changed our liner and installed the new one and you would never have known they were here. Clean, neat, very courteous employees and the owner called me back every time I called him or the office. The liner guy never called back and never seemed interested. I will use Mr. Pool for all my in ground pool. Thanks Mr. Pool.

Excellent! Very pleased with the work they do. Had our pool installed 10 years ago and just now…read morefinding it necessary to replace the liner.

Had this company for years but satisfaction began to change about two seasons ago. They definitely…read morefailed to satisfy this past fall when they wouldn't remove the new ladder I had installed for my above ground. All they managed to do in the fall was the partial draining and maybe adding the chemicals (don't know for sure). They did not complete the job thus requiring that I contact another company who came and did the remainder of the closing. They removed the ladder, added more chemicals, and did the cover. Liners Plus would not get in the pool to remove the ladder and suggested covering the pool with the ladder in place. Poor solution for a company that prides itself on service. Will not use them anymore or recommend them to anyone. Stay clear.

Don't bother, not only is he non responsive when you do finally reach him he doesn't take…read moreaccountability for the work he does. He installed a brand new pool last year for my husband and myself. We have no kids in this pool, we only float in it so we shouldn't have any liner issues after only a year, I believe it is faulty installation, he won't even come look at it. No accountability, no ethics at all.