Dunstan the owner was great to work with and once we made the final plan he orders the set and had his installer do the job. It was fast , clean and great customer service. The job was a big swing set for a Temple in Northridge. The selection of swing was great. The value was great . We spend over 20k and it was great price. read more

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Dunstan and his team did such an amazing job helping us select and then putting together a swing set for our kids. Dunstan gave us invaluable advice on which model would make the most sense for both our space and for the ages/sizes of our children, thinking about not only what would be best for our current purposes but also about what would give us the most long-term use and value as they continue to grow. The team showed up promptly, as scheduled, and were as friendly and professional as could be. They helped figure out the best precise positioning for the set and had it wrapped up and ready to roll within a few hours. And Dunstan made it clear that they'd only be a call away if any needs for service and support of their work were to come up in the future, which is a great assurance to have as well. The swing set is beautifully built, sturdy, and something we expect to be enjoying in our family for many years to come. The kids already adore it! read more

Swing Set Pros - Playsets Near Me

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My buddy wanted to get rid of his old swing set, and said I could take it. I contacted Swing Set Pros to disassemble, move ~4 mi, refurbish, and reassemble. Dunstan got back to me the next day asking for photos. [I never heard back from the other place I reached out to, btw...] Sent photos, got a quote the following day. Dunstan was responsive, professional, and friendly throughout the planning process. Edgar headed the team that actually did the move. Thorough, professional, friendly, easy to work with. Refurbishment included sanding and restaining the wood, plus rusty hardware replacements. I basically got an like-new swing set for, like, 30% the cost of an actual new swing set. Good deal. See attached before-after photos. read more

Swing Set Pros - Swing set after move + refurbishment. - Playsets Near Me

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We really could have had a better experience with Dustan and his team, including his lead installer Oscar. Dunstan was helpful and informative from the moment I contacted him. He was incredibly understanding when my scheduling was tricky because of this being part of an entire yard remodel. I was looking at the play structures you can get at Costco and such and this is SO much better. To start I didn't have to lift a finger. Huge win. This will easily last the kids for years to come. The fact that is was so customizable made it fit in a small part of the yard we wanted it. Amazing. If you're thinking about it, just do it. read more

Swing Set Pros - Playsets Near Me

This company is awful. The treatment that I got from the owner the Dunstan, was something that no potential customer should endure. I reached out to a couple companies and I actually got two quotes for playground equipment. I was just trying to do my due-diligence and make sure I was not getting ripped as I know nothing about this industry. The quote that I got from the other company was slightly lower than the one I got from swing set pros. When I showed this to the owner Dunstan and asked if he could match the price or give a discount, he went completely nuts on me and told me that I offended him and that he did not want to do business with me. This was completely disrespectful and no way to treat a potential customer. It is fine that he did not want to match the price but rather than just saying no I can't do that, to tell me that I disrespected him and hang up on me was very rude and disrespectful. So I recommend you stay far away from this company. If you plan on getting multiple quotes don't bother trying to present the other one to Dustan unless you want to get verbally abused. This is only the second negative review I've ever left for a company in my entire life. I would only do this if someone was completely rude and disrespectful. read more

I spoke to Dunstan today over several weeks and I honestly thought I wouldn't be able to afford it. I wanted to go with a cheaper brand and I thanked him for his time. Not too long after he let me know that there was a possibility of a used set and we couldn't believe it. We were able to buy it and I'm so glad that he convinced me to get the set. We scheduled our appointment with ease. Victor and Willie arrives on schedule to put everything together. They were not there long at all and they really know what they are doing. I feel so secure every time I play on the set with my son! I know that this is something my family and I will enjoy for years to come. We are so grateful for the buying opportunity they provided! We love it!! read more

Swing Set Pros - The final product - Playsets Near Me

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Perfect service. On time, and very professional. These guys make all of the floor models for Costco and were SO efficient. Couldn't recommend more. Thanks Victor. read more

Swing Set Pros - Playsets Near Me

I cannot praise Dunstan and his crew enough!!! I bought my daughter a swingset on Amazon, found Dunstan online and was immediately assured it would get built and built well. His team was efficient, helpful, kind, and left my backyard looking great with a new swingset and No mess! It was easy to schedule and I had communication with Dunstan all along the way as needed. I will definitely use them again in the future for any backyard toy or set installations! read more

Swing Set Pros did a fantastic job installing our swingset 8 months ago, it is still in great shape and gets daily use. It was a pleasure working with Dunstan and his team. Highly recommend! read more

We worked with Victor from Swingset Pros and he was awesome from start to finish! Most importantly, Victor did an amazing job setting up our swingset. What would have probably taken us weeks to set up, he was able to do in hours! And we have the confidence that it was installed professionally so that it is the safest swingset possible for our kiddos! In addition to his building skills, Victor was responsive and easy to communicate with as we were working to schedule the installation. He has a positive attitude and would recommend anyone that is buying a swingset to invest the money and hire Swingset pros to get it set up! read more

Swing Set Pros - Our swingset looks so good!!! - Playsets Near Me

We are beyond happy and excited to use our new swing set thanks to Swing Set Pros! It was such a positive experience to work with these guys from beginning to end! I call them the happy makers! They provided amazing customer service, a quick installation date, a fair price and the installers were prompt, professional, and fast! Our gorgeous set was up and ready to go in the same day! We got to see the smiles on our kids faces and the giddy laughter that is seriously just priceless! Thank you Swing Set Pros for the amazing work! Could not recommend them more! read more

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My family and I couldn't be any happier to recommend Dunstan and his team at Swing Set Pros. From the initial call on a late Sunday afternoon Dunstan was ready to answer all of my questions. He is incredibly knowledgeable in recommending playsets. I never felt like there was an upsell with his company. All of his recommendations were to suggest a play set that my kids would grow into. From initial call to installation it only took about a week and the whole process was super simple. He gave us several suggestions with different price points to work within our budget and once we figured out what we wanted it took two days to get it all installed. One day to remove our old structure and the next day to install. His team did a great job in placing the structure for maximum safety and to work with the natural tree landscape of our backyard. The kids love the new structure so much they don't want to come into the house. So my family and I recommend Swing set pros. read more

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Excellent experience. Called in for a quote liked the price . Victor was on time super friendly and really informative took him 3 1/2 hours to complete couldn't be any happier and the kiddos just loved it!!! . Thanks again swing pros. read more

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PROS : fast, friendly, efficient and knowledgeable crew sturdy construction/installation reasonable pricing CONS : none! OVERALL : We scored a great deal on the Cedar Summit Mount Forest Lodge swing set at our nearby Costco (for under $1000!). Knowing neither I nor the Husband have ANY patience or experience with assembling any sort of swing/playset, we decided to look into hiring someone to do the job for us. After reading all the glowing reviews for Swing Set Pros, we gave them a call. Dustan was very knowledgeable about all the different playsets available. We were quoted $395 for install which is quite fair and competitive given their experience and our lack of wanting to DIY it. The two guys arrived this morning a little before 7am, set up their tent/work area and got to work straight away. They worked pretty fast and were done before 1030a - amazing! There is no way we would have been able to do it on our own in a day let alone under 4 hours without killing each other. They even cleaned up, broke down all the boxes and put them in our recycling bin. We paid what we were quoted and a bit more to show our appreciation. The structure itself is well built and solid. The look on the little monster's face was priceless! We're more than confident he (and his friends) will enjoy it for years to come. We highly recommend Swing Set Pros - save yourself time and a headache and hire them! read more

Swing Set Pros - Cedar Summit Mount Forest Lodge set from Costco. - Playsets Near Me

Unprofessional rude owner I don't know how this is guy running a business. Doesn't know how to talk with customers and Over priced . I will not recommend at all. read more

Dunstan was so responsive and communicative from the get-go! It's a big investment to make and he really listened to all of our needs (and our space issues) and not only walked us through all of the financials - but helped us with the dimensions so that we could maximize our yard and the structure we could put there! And he did this all during COVID via text! By the time installation came - we had absolutely no questions, it was just the excitement of waiting for it to arrive. He kept us up-to-date on the order status and before we knew it his lead installer, Oscar (who was such a pro) was at our house and the structure went up in four hours. If I had to do this on my own, it would have taken years - not only to put together but to really sift through all of the options out there. We have the confidence that the structure is sound, it will last, and it's something that our son (and his friends) can grow into and not out of. HIGHLY HIGHLY RECOMMEND! read more

Swing Set Pros - Playsets Near Me

We got our set installed in May during COVID times and Dunstan was the most helpful his crew was quick and efficient . He answered all our questions before the installations and was quick and timely at responding.We love our playset the kids love it what more can we ask for. I would definitely recommend. read more

EDIT: This was my response to the comments from Dunstan below: I do not dispute any of that. You were clear in your response as to why you would not do the work. Although I view it as a bit of a cop out, it's your business, your prerogative. My issue is the sheer unprofessionalism of waiting until the 11th hour to cancel on me after we had been in contact for over a month. Had you said all that from the beginning, this would have been a non issue. But you quoted a price, added me to your schedule and agreed to do the work. The way you handled it was completely inexcusable. read more

Couldn't be happier with swing set pros. Installation was seamless and painless. So glad I hired the true experts. Would highly recommend to anyone I know! read more

We are so happy with the swing set we purchased and had installed by Dunston and his team. The set is amazing quality. The installers were great and finished the job quickly. Highly recommend!! read more

My husband and I searched for months for the perfect swing set for our kids. We checked all the "big box stores" and on February 18th, we finally settled on one from Sams Club. Through Sams Club, we paid $699 for GoConfigure (side note: the WORST company!) to deliver and install the new swing set. Our kids were beyond excited! A very frustrating and long story short- GoConfigure cancelled date after date and a MONTH LATER we still had no swing set installed. That's when I googled and discovered Dunstan and his company Swing Set Pros. I immediately called. Dunstan picked up right away and after I told him my very frustrating and long story, he told me his guys could be at my house the next day. I was so happy! We decided on the following day, as that worked better for my husband and I. I received a courtesy call from Victor the day before the installation date. He was very professional. He said he would be at my home between 7-7:30. My phone rang at 6:45am the day of installation.. it was Victor and he was outside and ready to get working on installing the swing set! Wow!!! Talk about not messing around! Victor and another installation tech got to work immediately and I'm 99.9% sure they didn't even take a break! They worked so hard and so efficiently they were done by 3:15. Victor even showed my husband and I how to tighten screws every few months and made sure we were completely satisfied with the installation before he left. My only complaint is that I didn't find this company sooner. Dunstan and his team are amazing! Yes, it was a little pricey but when Dunstan said he would "eat a bug" if I wasn't satisfied with the work, I knew I wasn't going to be disappointed. And I wasn't. It was worth every single penny! This is the company to do business with if you want a professional and knowledgeable company to safely and swiftly install a swing set in your yard. I absolutely recommend Dunstan and his team and will definitely continue to do all our swing set business with them! Thank you, Dunstan and Victor- you made our kids so happy!!!! read more

Swing Set Pros - Swing set - Playsets Near Me

My only issue is I wish I contacted Dunstan before shopping for swing sets! Before I connected with Dunstan I bought what I 'thought' was a good set. He correctly advised me that it wasn't the best choice and we went with the one we have now. Don't make the mistake I did and just talk to Dunstan first!! His assembly crew is solid too. read more

Amazing Amazing Amazing, extremely ethical, honest, and very reasonably priced. I am beyond satisfied by the service and professionalism. goes way above and beyond and really cares about client satisfaction.... Rare find!!! read more

This is the only way to go when having swing sets installed. My experience started with a very detailed and friendly conversation with Dunsten (sp?). I was fit in that week which was great as the delivery date was previously scheduled. Victor called the night before to confirm and go over a few things. He arrived on time and was very professional and an overall nice guy! He finished our Gorilla swing set in under 6 hours and was kind enough to break down all the boxes and cleaned up nicely. Overall I was VERY satisfied and would recommend this company to anyone! read more

The overall experience was awesome, Dunstin is true to his word and provides a professional service. To begin, Victor and his assistant were so efficient and knowledgeable regarding our preowned swing set that they disassembled the unit in one hour and a half. They then transported the swing set to our home and had it up and running in less than three hours. Furthermore, Victor gave the unit a thorough walk through and inserted additional screws where needed. The all the accessories were safely attached and cleaned. In closing, this company and its employees have earned our trust and future business. We highly recommend to all seeking new or used swing set assembly. read more

Swing Set Pros - Playsets Near Me

Dunstan and team were just incredible. Their product is amazing quality and there was zero hassle getting it installed. Very trustworthy team and delighted we went with them. We would highly recommend Dunstan and his team read more

If you are looking for someone to design, install and take care of your playground set, while staying within your budget, I highly recommend Dunsten. 3-4 hours installation in this heat - they are pros! read more

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Sorry but these guys Ghosted me. I was so excited to find a service that might help me restore our backyard play set to make it safe for my grandchildren. After talking on the phone, exchanging pictures, and follow up calls, Dunstan just never returned my calls. I'm ok if you don't want the business but seriously...just never return the calls. Not professional. read more

This is only a review about purchasing a play set and not about installation. I spoke to Dunstan, the owner, many times over the course of the process of trying to purchase a play set from his company. He is a very affable person and easy to talk to. Unfortunately there is not always full transparency with ordering, shipping and delivery times. When there was an issue on that side of the order and I questioned it, he verbally took his frustrations out on me which is an unacceptable way to speak to a customer. He offered me my money back 6 weeks after our initial call and I accepted. Again, this is not about the installation service but the sales side. I would not do business with Dunstan or ever want to be spoken to that way again. read more

Such an awesome experience with Swing Set Pros. I wish I could give an extra star because they were able to fit me in on Christmas Eve. They were fully booked and I was hoping to get the kids swing set up before Christmas and Dunstan made it happen. They arrived at 7am and was done by 11am. I received a courtesy call the day before they arrived and a follow up to make sure I was satisfied. I highly recommend them for your swing set installation. They truly made our Christmas. Thanks again! read more

Swing Set Pros - Playsets Near Me

Thank you for a fast and professional installation. My son loves it ! It's a bit pricy but at least I have the peace of mind that it's is well put together and that it is safe. read more

We had a great experience with Swing Set Pros. Dunstan was excellent at communicating with us throughout the process. He was able to tailor the swing set to our yard and it looks great. I also feel like he never tried to up-charge us with any unnecessary add ons. Also, the installer, Oscar, was really nice, fast, and informative when it came it to describing where the set would go in the yard. read more

Let me start by saying I met with the other guys SSS and didn't get a good feel from him. I got the feeling that he was overpricing all of his services and was basically selling everyone the same overpriced poly set. Anyways after seeing him i decided to look for a previously loved swingset and needed someone to pick it up and assemble it at my home. Dunstan was amazing from the start, He didn't try and up-sell me , he answered all of my millions and millions of questions regardless if it was by text or email. And even though he was extremely busy ( i think he works with Costco and assembles the one's for the stores as well), And the sellers went back and forth about selling/not selling he managed to squeeze me in this weekend. His team (Oscar) dissembled and brought our set from Laguna Nigel to Winnetka at an extremely fair price. There where no additional or hidden fee's and his team where extremely knowledgeable and efficient. And when I asked him if I needed any refurbishment or deep cleaning fully expecting and willing to pay more if necessary he didn't lie he was honest and fair and told me I didn't and the minor things i could probably do myself. Oscar even replace a step right on the spot at no additional cost. Our kids where outside playing with there new swing set by 2pm. How is that for amazing, honest and efficient customer service. I highly recommend Dunstan and his team I'll post a pic of our amazing set as well. Thanks Dunstan and Oscar for making this a painless and joyful experience. read more

I was very impressed with Swing Set Pros, Dunstan and his team. They provided personalized service from start to finish. Dunstan made himself available by phone and text when I needed to contact him, and he did what he said he'd do with such professionalism. The ordering process was easy, was reasonably priced for what we got, and the equipment came as promised. The swing set was delivered and installed in a timely fashion. There is no greater feeling than to see our girls' faces as they swing in their own backyard. It's truly sublime. Many thanks to Swing Set Pros for the outstanding experience. Highly recommended! read more

My appointment for a swing set assembly was scheduled expeditiously and Victor did a great job on assembling it. It only took about 5 hours, the result was terrific, and the cost was very reasonable. My granddaughter, while still a bit young for some of what the playset includes, is going to have a world of fun on it. I highly recommend this company to anyone who wants a play structure/swing set assembled. Thanks Swing Set Pros. read more

Dunstan was so great from the start. He went above and beyond to accommodate us, even though we wanted a minimalist swing set installed (compared to some of their grand installations). Very pleased with their customer service and installation was perfect and lightning fast. Our home depot swing set was missing a ton of parts!! And they even went down the street to go buy the parts needed. More than impressed. Thanks so much!! read more

Victor and his guy were great! Fast, efficent and professional. Got it done 7am and finished a 3 story deck by 1pm. I would definitely recommend them! read more

Scheduled for a day and confirmed two days prior then the next day stated that he had to book someone else. Terrible customer service rude and unprofessional I would not recommend this company to anyone. The owner expects customers to keep calling back. read more

Great experience all around! Swing set pros out together our lifetime play set from Costco, and having professionals who have lots of experience putting together costco play sets really made life easy. Dunstan communicated every step of the way, quick to email or call, and he and Victor did a great job putting together starting at 7am and finishing the set by early afternoon. The Costco reviews says it usually took 2 people an entire day or more. Experience is key! Well worth it! read more

I was considering buying a wooden playset from Costco, but didn't want to put it together myself since I wouldn't know what I was doing and the thought of missing something and having my kid playing on an unsafe structure was unacceptable to me. I looked up playset assembly in the T.O. area and found these guys - gave them a call and Dunstan was very cool about answering a million questions I had and also suggested a few other options - one of them was also from Costco and the same exact price, and was an infinitely cooler playset! I didn't even realize they sold it since it isn't online, (in the store only). I also appreciated that I could email another round of questions - they were all answered promptly with detailed information. Pam was very cool sending pictures! Really made the decision easier once we saw the other playsets they had put together. The price was very reasonable and these guys were out right away - they had the old shaky playset disassembled in no time and the new one going up right before our eyes. They were extremely cool about my excited child constantly popping out there and being nosy ;D and furthermore, they patiently let me fret about where I wanted to put the new playset and even shifted it over after they had put the fort together, (which was no easy feat) when I changed my mind about the location of the yard it should be in - I felt bad asking them to move it but they were really nice about it. The playset was done by afternoon - I couldn't believe it! This thing is massive! They climbed up into it and shook around to show me how sturdy it was and that they had staked it deep into the ground - really just some of the nicest folks you could hope to meet. read more