My experience was top tier! Ms. Kimberly assisted me for testing and even followed up with the lab…read moredaily after my collection was delivered to the lab late. She provided follow up communications to me with the next steps of needing additional signatures and an estimated timeframe as to when my results would be ready for an upcoming hearing. I received my results as expected! Her professionalism and compassion for my situation spoke volumes as to her character.

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

Maria, the phlebotomist took our blood and it was the easiest and the best experience for my…read morehusband and I. She did an amazing job!

Great doctors and friendly staff. Plenty of parking and wait times are minimal if any. I love that…read morethey have almost all services available in the building. Imaging was done on spot after my dr appointment. Very convenient if you have a busy schedule.

If you make an appointment, this place is a breeze. I…read morescheduled online and then checked in while I was in my car. I sat in my car maybe 5 min, and they texted me when it was time to go in. I walked in, and they called my name immediately. There were several walk-in people still waiting. So, make sure you make an appointment. Not just walk in. I was there for bloodwork, and the lab tech did a really good job, and it didn't even hurt. And I am a bit of a baby about getting blood taken. So that's saying a lot. I would definitely go here again.

came in at a walk in and was in and out in 10 minutes. super quick and staff was very nice.read more

I regularly see my primary care provider, Victoria Udongwo APRN, at this location on the 4th floor…read more I have never received care from a large hospital system such as UF Health until about one year ago and I have to admit it made me quite nervous. You always worry about getting "lost in the sauce" with all the other patients and providers but I have had the exact opposite experience with my care team here. All of the staff here are caring, attentive and always looking out for their patients. Ms. Udongwo is a very no-nonsense type of provider and I would even call her strict. I appreciate her straightforwardness and her ability to explain things very clearly. She always gives it to me like it is and doesn't want to hear any nonsense...... reminds me a lot of my mom. LOL. Her bedside manner is great and she is the definition of professional. The best thing about Ms. Udongwo (and from what I hear, most providers with UF health) is that she's extremely responsive to my needs and questions when I have them. I can use the MyChart app on my iPhone to schedule my own appointments as well as message back and forth DIRECTLY WITH HER about my prescriptions, new health issues and test result questions. Long gone are the days where you play phone tag with the doctors office and pray you actually get an answer back within an appropriate time. Any time I have to send a message she is back to me within 24 hours and most of the time within just a couple of hours. Overall I have been very satisfied with the level of care I receive here. If you are in need of a primary care provider I highly recommend checking out UF Health's family medicine department in the ACC building, specially Victoria Udongwo APRN. They are almost always accepting new patients.

this is by far the worst hospital you can ever go to in jacksonville Florida ive sat in the room…read morethe assigned me too for hours without speaking to any doctors a doctor jus came in took something out my room for another patient then left without saying anything the workers all have attitudes 0/10 i do not recommend

LaNetra is so kind, caring and calm. She came to our house to do a blood draw for my 5 year old…read more She told my daughter every single thing she was doing as she did it which was amazing to prepare her for what was happening. LaNetra didn't rush at all, just took her time with care and patience. I would highly recommend her services and we would definitely use her again!

My wife called the Dr. (Mark) ahead of time. She let him know that she had a needle phobia and…read moreasked if they could do a blood draw through the hand and with a small needle. He said of course and was super nice and she was feeling good about it headed in. When we arrived, there was only one female nurse around, not sure of her name, she had some cool tattoos,definitely no fear of needles. She asked me not to come in, but I listened as she not only inquired about why we weren't doing certain tests, but went on and on about why my wife and I should and why it was wrong that she didn't. Super unprofessional and very upsetting especially after not asking me into the room. I would not have let her speak to my wife that way and that is 100% between my wife and I and our Dr's, not the nurse whose job is to draw the blood. By the time she went to take the blood my wife asked if I could come in, she was a little worked up already BEFORE the needle, so I went in. I held her hand while she cried and was worried, and all the nurse did was give nasty looks and say sit still...and alright you're done, with the most sarcastic "congratulations" I've ever heard. Awful experience all around, go somewhere else where they won't try and pressure you for things that they make money on and where they might treat you with an ounce of care and like a human. Super disappointed, guess it can only get better from here.

Mark Hill is fantastic! He was so helpful, his customer service is on point and I was done in 10…read moreminutes. I highly recommend First Coast for any kind of blood work. Mark is so great at his work that I didn't even feel the prick of the needle. I will be going back here for all my blood work. Thank you, Mark!

I call the Jacksonville 2 VA Clinic the middler of the three major VA clinics here in Jacksonville…read more I've received care here on multiple occasions as it houses primary care physicians for Veterans. This is important, not only because we receive our annual physicals and blood tests here, but referrals are also made to outside sources for those who need referrals for advanced treatment or because waits may be too long for treatment or procedures at the other two clinics. Some basic treatments can occur here, along with mental health treatment as well. There is also a physical rehabilitation section in one of the three buildings. Generally, I've been treated well and needed referrals for various treatment or procedures were scheduled. Wait times can be an issue for all Veterans, but there is a timeline for these waiting periods and if they are passed, outside sources will be sought. The service that has come my way at this clinic has mainly been lab visits and annual physicals. I am thankful that when I've needed greater care provided either at the other clinics our outside the VA medical facilities my primary care physician has always set those up for me. I like that this clinic saves me from driving to the one on North Jefferson. But in the end, you can only stay away from North Jefferson so long! Depending on what happens during our visits at the JAX 2 VA Clinic, if we need some kind of invasive procedure done, we'll be heading to N Jefferson St! In reference to my photos of this clinic, I do not post pictures of our Veterans or staff on my reviews our of respect to them and the employees who work in them. This is a good VA Clinic and I've been satisfied with my treatment from both staff and my primary care physician. And I have another visit coming soon!

I had a bad sinus infection and couldn't wait to get to my regular doctor. Nick and Kaitlyn were…read moresuper pleasant, warm and efficient. Urgent Care is my go to place when I'm unable to see my family doctor.

I Took a visit to see Dr Ian Neuhaus after i cut my finger open, It was a pretty bad cut. I have…read moregotten stitches done many times but no Doctor has ever made the process of being stitched up as smooth as Dr. Neuhaus did. The Nurse took me right in and made no troubles whatsoever with having to wait in the lobby. Doctor Neuhaus is incredibly intelligent ant calm, making it easy to trust this urgent care for any injury or sickness that comes your way.