I love Ascension St Vincent's Urgent Care! Everyone is always so friendly and understanding. I've came to this location 5 or 6 times in the past and each time received great friendly care. The doctors listened to me and always seem to give me the correct meds I need in order to get over my illness. Today was Sunday and over the last two days I was not feeling well at all. All Saturday night and into Sunday morning was zero sleep and felt terrible. Instead of going to church I was able to make an appointment at urgent Care and so glad they were open. They prescribed me 3 different meds which will definitely knock the junk cold illness out! (I had the same cold illness last year and the meds they prescribed me then worked great!). Thank you Ascension St Vincent's Urgent Care for all you do and providing outstanding, professional and personal care! read more

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Very professional, well managed primary care physician's office. This was my first visit. The intake desk staff gave me an electronic sign in tablet to do my "paperwork" on. State of the art doctors office. The doctors assistant called me back, did my weigh in, checked my vitals, and reviewed all the medications I'm on. I don't know where she got a list of all the medications I'm on, but I was pleased to see that they were on top of my medical conditions. Then I met Dr. Sena Durakovic. I was impressed with her professionalism. She kept my attention, didn't speak over my head, and gave me a quick exam. I was throughly impressed with the entire practice. They scheduled my lab work, electronically wrote prescriptions and next visit. There are at least 3 other doctors in the practice. So, if you are looking for a new doctor they are taking new patients. read more

Ascension - Ascension St.Vincent's Doctors office - Laboratory Testing Near Me - Jacksonville, Florida

You are not listening. You do not attempt to provide compassionate, personalize care. After requesting referrals for a simple eye doctor visit starting over 30 days ago, I realize it's an effort in vain. Is my only recourse to file a complaint with Blue Cross? Making me work to track down something that was never a problem with previous medical groups is not "trusted care." Do you really think you're earning continued 'Open Enrollment" service? Earning a 5-star service rating? Really? This place really is a joke. After waiting 5 weeks, I have not received a referral. I have no idea what they do right. I did get a call from a primary care doctor that I tried out for 1 visit - in July - 2 months ago. I'm still wondering why they got a referral request regarding me ! - Have never seen a Medical Office so unorganized, rude, and disfunctional. Just amazing.! read more

kind staff, but horrible communication and industry knowledge, poor foresight. they called my prescription into the wrong location, after they recommended the spot and beyond that. my insurance doesnt work at the location they used... very silly considering they are medical professionals. read more

The offices in St Johns are very professional. I am glad to have found a great doctor in Austin Chaput. He takes care of my whole family and it has been as pleasant an experience as being sick can be. read more

Ascension St. Vincent's Riverside overcharged me, did not let me know until I told them my card flagged it as a fraudulent purchase, and dragged their feet to refund me $600.80. I was quoted $850.80 as my patient responsibility for a procedure, so I had to delay the procedure for a year until I could afford it. A year later, I was again told my patient responsibility was $850.80. My tax-exempt medical PayFlex credit card flagged the $850.80 purchase as fraudulent. When I looked at my explanation of benefits from my insurance company, I found out I was overcharged $600.80. My procedure was in April. The charge was flagged in June. Ascension St. Vincent's never told me I was overcharged, then let me know they would send a check that I would receive in 3-5 business days. When I called back in the middle of July to ask where the check was, they said it would actually take 4-6 weeks. It is now the end of July, I have still not received a reimbursement check (that I have to then forward to the PayFlex card, which will take an additional week), I may now have to pay back-taxes on the $600.80, and my health insurance expires at the end of August--all of which Ascension St. Vincent's is aware of. It seems this business is scamming patients and hoping they do not find out. I have a good doctor here, but I can never trust Ascension St. Vincent's healthcare system again and have had to find a new doctor due to this. read more

My name is John Bertoncello-Basurto. I don't have a clue about the doctors that were hired to work at St. Vincent's but I can tell you about my experiences at trying to get an appointment. Now, to be fair, I've chosen to ignore my previous problem with them for this review.I just signed up for Medicare and was trying with the assistance of my supplemental insurance to find a primary physician. This would seem to be a simple task - right? These folks took my insurance and were willing to take on new patients. The task should have been simple if these folks ever picked up the telephone during normal business and just answered their phones. I called at different times of the day and so did my insurance company. No answer. What does that tell you? There are other facilities in town. I suggest you try them first. read more