My father was admitted from Baptist Hospital for rehab treatment. The facility was almost never…read morecleaned. Care givers were never current on the needs on the patient. The directly lied about the improvement of his injury and forwarding test results request from his outside specialist doctor. Initially sold they provide a strong level of service that did not exist.

My mother was admitted to this center to be administered an antibiotic intravenously for 21 days…read more Her overall care was consistent and was administered medications as needed and directed. Meals were delivered according to nutrition needs, physical therapy was also well received by my mother. The negative experience lies in her discharge procedures as well as lack of communication with the Director of Nursing Angie and Case Manager Jenny. Her discharge required portable oxygen as well as set up for home oxygen she was released with neither and was lied to that we simply had to call and they will deliver it. It was confirmed by the company they never received the requests. She was prolonged a procedure for several days to remove a tic and was transported twice to a hospital to have it removed without confirmed scheduling resulting in her being left once and I had to Uber her back to Life Care. The D.O.N Angie and Case Manager Jenny never returned calls and once confronted released they were telephoning a number that was never given to Them upon intake from my mother, myself or St Vincent where she was prior to being released there. She was discharged without three vital life threatening medications causing her to miss doses and resulting her being in the hospital upon arrival. If you have any other options please choose them. We have filed a formal complaint with AHCA and our family attorney has admonished us to build a case and we are.

Superior care for my husband's heart condition. We really felt heard which is not always the case.read more

I recently had a "Watchman Procedure" done at Baptist Hospital by Dr Sid. (Siddharth). The entire…read moreexperience was amazing! Every person I dealt with was professional, engaging, helpful, interested, and above all caring. What a team! Information was easy to obtain and the Nurses and staff were obviously well trained and very professional. The staff was also very supportive of each other and very well trained from my point of view. It was teamwork at its best! Well trained, positive and pro active approach to everything they did! I am so glad I ended up with this group to have my Watchman procedure done. John D

I've been a patient for 6yrs and will never again change my PCC!! Having worked in Jax for 35yrs as…read morea RN, I know hundreds of physicians. Dr. Calhoun's bedside manner means she spends whatever time is needed to make sure all questions are answered, concerns addressed and that you are in agreement with the plan of care. She follows up promptly with contacting you with lab results, etc. She has a team of great P.A./ARNPs that means your needs are always addressed immediately. I am a 4EVER patient!!

I heard years ago that one needs to establish a health care practice so we have done this with Dr…read more Carlos here! No one likes to be sick and have to go to the doctors (I think/hope) so when you go you want to get in, be seen quickly as possible and have prescribed what will work; we have found that to be true here! I will wait if sick to see Dr. Carlos. 6/5/19 In the same building and associated with Baptist Medical Center is Baptist Rehabilitation. I have been having some shoulder pain so decided to have it checked out. I only had my initial consult and exam but it appears I may have an inflamed tendon so I will be coming here to correct this issue. Debbie Headley the Clinical Manager was attentive, thorough and listened to what I was saying.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

I've been in Jacksonville for decades and gone to the beach yearly and never knew or had the need…read moreto know that the Jacksonville Beach has had a Baptist Hospital I had there in February and it was incredible the place is filled with exceptionally kind and supportive and helpful people. The concept of having surgery was nerve-racking itself, but they made it a smooth and comfortable experience. The doctors, the the anesthesiologist the receptionist were all top professionals in their field . I wouldn't hesitate to go back to Baptist Beaches ; if the need arises again !

I needed to switch primary doctors as mine moved to another facility further away and I had been…read morewanting to go to a center closer to home anyway. While I was never a patient there, St.Vincent's has been phenomenal in taking care of my boyfriend and my Mother when they had issues. It never dawned on me that behind the hospital in the Joe Adams building they were seeing people for everyday care. I went in and the staff were so friendly, seeing that I was a new patient. I had requested they send me all the new patient paperwork in the mail so that I could fill it out ahead of time, especially the medical records transfer and they did this in a matter of days. I waited maybe 10 minutes before I was called back. My new doctor, Dr. Katie Longo, might be slightly younger than me but she was so helpful an courteous. We reviewed all my old records and anything that may have come up since my last doctor's visit and she put everything in the system. She also informed me that I don't need certain exams as often as I had been going prior. I wish my old doctor had told me that. I could have saved myself unnecessary trips. I really like her and I love how it's so close to me now. I would definitely recommend this doctor's office to anyone.

For my POC!! Do not come here! They're rude.. From that receptionist that sits closer to the door…read moreto the Doctor and Office Manager!! My doctor was switched and I was never informed until I arrived at my appointment today. My doctor no longer works here (Dr.Yoder) was my physician The doctor (PA) Sonila Musta Kina that I saw today is the absolute WORST doctor I've ever encountered! She was very dismissive, she took me off of medications that I've been on for years (I have Lupus and fighting to not get stomach cancer) but because she doesn't like them she removed them and said that I need a specialist to get those medications.. this is the same office that have refilled my medications plenty of times before. Fast forward I then heard her kindly speak to other patients (ones that skin isn't like mine) and it was a completely different tone. I don't know if she ended up given them just as bad service and care as she did me but I will NEVER see her again (I rather die). Then I requested to speak to the office manager and she wasn't no help.. the PA really got nasty after I wanted to speak to the office manager. This was the MOST disrespectful and disgusting appt I've ever had! I will be lookin for a new MD today! Save yourself and don't come here!!

An outstanding facility in all respects, boasting dedicated therapists who are expert in getting…read moretheir patients back to an independent life.

Great service and skills from all the staff here!…read more The place is clean and hand sanitizer is abundant. The staff up front check you in with no problem. They're so nice!!!! The equipment is not old and broken down, like the gym. I watch the employees sanitize between clients. The PT staff are knowledgeable about anatomy and physiology. The understanding of kinetics and the high level of the training these guys ( gals) have are amazing. They've helped me recover so fast and Safely! I am just so appreciative for all your help and work! I will definitely be referring my patients here for rehab needs.

I have been coming to Florida Pain Physicians for quite some time now because of my underlining…read morepain! I have been seeing Dr Jerry Foltz! His style of care has been very interesting but confusing! Throughout him trying to find solutions to help me however, has been giving me mixed signals! One day he would say he is trying to find solution's to my pain experience then the next he & his office staff treats me like I'm a homeless person off the streets! While I was in VA he made sure I was given pain medication for the accident I can say that! However, I broke my neck developed a serious infection in my leg and had to have surgery on both my neck from front to back & my leg was so infected that they spoke of amputation But God saved me and now I'm healing each and every day one day at a time! I am in so much pain everyday! I have been trying to get treated by this office but they turned me away about some Medicare Issues the day of my visit left me with no pain meds! NO one would return my calls, messages and they have been charging me for services NOT rendered! Examples were while I was stuck in the hospital in VA I am showing charges ridiculously for those times! I believe the Billing department has overcharged me numerous times! One month I would have no charges all of a sudden I'm owing thousands of dollars for treatment I did not received in Florida Pain office! I was turned away when I showed up for my appointment one day because they said I did not pay my co-pay! They blamed it on Medicare! However I called Medicare and they said they were good on their end! Everything paid that was sent in and etc! There has been a lot of turnaround situations I get it! But don't say I haven't paid my bills when I know I have! Sometimes the receipts doesn't show your credits on the EOB's as well!!! I want to focus on being pain free NOT more stress!!!

Personnel which track appointment with the physicians at Florida Pain Physicians appear to be…read moretotally incompetent in that I constantly receive voice mail advising me of appointment that I do NOT have nor have I ever had.