Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

I was in pain and worried about my tooth cracking, and Dr. Ahn was graciously able to get me into…read morethe office very quickly and resolve my issue and install a crown. She ensured I was comfortable and satisfied throughout the process. Very grateful for her thoughtful care and excellent work.

It's so hard to find a good dentist in the Midlothian Chesterfield area. Ones that stay in their…read moretrue scoop of expertise. I really enjoyed the treatment I received here and the dentist (there are 3 on rotation I saw Dr Nico), was conservative and did not recommend more than what I needed. That's so important. I actually look forward to coming back.

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

New patients beware: Intake representative confirmed my 74-year-old mother's insurance was…read moreaccepted. She was experiencing significant pain from a toothache and needed care. Just 30 minutes before her appointment, we were told her insurance was not accepted and the visit would be entirely out of pocket. This last-minute notice was extremely disappointing and left us scrambling to find care while she was in pain.

Morrison Dental Group cares about their patients. In my old dentist's office, I felt like just…read moreanother patient to them. Not really a person. Since going to Morrison, I feel like family with their hygienists and doctors. Everyone is so nice and welcoming. They take great care of you and don't waste your time. It is extremely efficient. They also talk through all of the options when they find something amiss. And since COVID-19 hit, they have really stepped up their safety procedures to prevent possible transmission: temperature checks, staggered appointment times, and hyper-attentive to cleaning. If your dissatisfied with your current dentist, new to town, or just need a second opinion. Give Morrison Dental Group a try.

They told me insurance will pay everything then scheduled my appointment. After the appointment is…read moredone they sent me a bill saying that insurance won't cover it and I need to pay for it out of pocket. I called front desk but front desk said it's my own responsibility to verify insurance (seriously?) then they just hang up on me. Then I went to the office the front desk told me the same thing and ask me do I want to pay. Eventually the head of billing corrected it for me. I suggest that if you go ask them to put everything on paper. If they told you insurance will pay on the phone that does not count. They need to put it on paper

I went to the dentist today and like always DDS.Hawkins and is team were great. I received…read moreinformation from him that would prolong and help my overall dental/ smile. He enlightened me about different steps to improve my overall dental health. Thank you very much for taken the time and effort. I wish I would have known about your dentistry 20 years ago. Great dentist and team.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Angus Dentistry and Dr. Rebecca Angus, specifically, has been my dentist for over 10 years -…read moremaybe 15 years. I live in Richmond, but it is worth the drive to Midlothian for me - knowing that they have the best interests for my health and well-being as well as the dental expertise to handle anything that might arise. ( I had to get a couple of fillings several years ago and just recently had to get a mouth guard to help me quit grinding my teeth.) Dr. Rebecca Angus and her new doctors, Poonum Bharal and Jessica Vellucci are both amazing dentists and moms and I would trust them with my dental needs as well. An outstanding team all-around.

I think it's time to review a place I have been coming to before I ever owned a cell phone to write…read moreyelp reviews on! Angus dentistry is the best! My parents have been coming here over 20 years and switched me over when I was a teenager. I have seen Frank, Rebecca and Lee numerous times of the years and I just met their new Dentist, Patrice. They all are wonderful and do a great job!! I never have any issues getting in to see them. Currently, I am seeing a great dental hygienist, I think her name is Darleta?? Either way she has been great and before her I saw Sharon a lot. She was also awesome. Their office has plenty of parking, it's beautifully decorated. Has comfy seating. They have guest WiFi too. It's very welcoming. I recently moved away, but I'm going to keep driving out to chesterfield!

Great engagement of all employees from the front desk to the doctor. Explanations of care as well…read moreas any out of pocket expenses were covered in detail. The hygienist made sure I was comfortable and the experience was painless.

Going to the dentist is rarely seen as an experience you look forward to, but West End Dental is…read moredoing everything they can to change that. I cant say enough about how pleasant an experience I had with them. The staff is just delightful and they go out of their way to make you comfortable throughout the visit. I highly recommend them and will be a patient of theirs indefinitely.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.