This place is a hit and miss. Some items are cheaper and some just doesn't make sense. If you run a…read morebusiness or a restaurant than maybe it will work out for you. Otherwise, it really depends on what you buy. Some items require you to buy in multiple of 2 or 3 or even a dozen. Not all items are in bulk or sold in multiples of many. I can find better prices elsewhere for most of the items here. I am guessing that is why the store is never busy.

I sometimes come here to buy plastic disposable gloves among other items for food prep. It's like a…read moremini costco where it's basically a big warehouse and everything is on very large shelves. Unlike Costco, you DON'T have to buy a membership in order to buy stuff here. It's entirely optional. The membership includes perks like member only discounts though. Typical of warehouse stores, a lot of the items are packaged in bulk. For example, you can buy a 6 pack of giant condiment bottles instead of just one pack. Another thing is some discounts are only given if you buy multiples. For example, a bottle of sweet chili sauce goes for $4. But if you buy 4 or more, you get 50 cents off each bottle. All in all, this place is really good for people who buy in bulk. One small negative is that the price tags are hard to find. I came with old relatives who had to look very carefully for the price tags because they were jumbled up with other product price tags for other items that were nearby. Other times, you would have to stoop to the very bottom and peek under a not so see-through plastic lining partly covering the price tags. Also, some prices are more expensive than other grocery stores. I didn't buy a 12 pack of pop here because they were more expensive than other places. Came around 8pm and the checkout line was long. It stretched to the middle of the whole store. The line moved relatively fast and I got to the checkout lane 10-12 minutes later. They have a Walmart style checkout line where one giant line is for 4-5 checkout tills. As far as I know, there are no self checkout lines at this store. Staff here are pretty nice. I forgot an item and they let me run to get it and come back. They chatted about personal stuff with another staff member as they rang my stuff up though. Interestingly, even though Wholesale Club is a sister store of No Frills and Superstore, you CANNOT earn optimum points but you can redeem them here. At least that was what I was told by the cashier at the time. All in all, I would come back once in a while for the restaurant or food prep supplies which aren't really sold in other stores or buy items i need in bulk and get a small discount. 3 out of 5 stars.

I've only shopped here 3 times and they already remember me and greet me with a warm smile. I love…read morethat! The service I receive is always superb. The stock is constantly changing and you will probably walk out of there with a treasure at a great discount. btw I drive almost an hour to get here so that says something. Great store AMAZING staff.

This company gets a lot of Costco clearance. Sometimes the prices are the same as a Costco sale…read moreitem. Sometimes they're better. They often have additional savings on the weekends depending on the time of year and what they need to clear out. I've picked up some good deals on clothing, shoes, food and household items. It changes every time you go

Owner very nice and helpful-has used and new returned items from Costco-great prices-this will be…read moremy go to store-you should check out this place.This time I got got a t-fal frying pan 12 inches new for $8

Do not waste your time and money. They are very rude to their customers. And of course do not try…read morecalling them because they aren't going to answer any of your questions.

The staff is beyond unhelpful and get so bothered that you asked for help. God forbid you interrupt…read moretheir conversations. They just keep pointing you at some table or other or passing you on to the next employee.

This is a crazy busy Costco on a Sunday PM…read more Lots of people waiting in line just for samples. Sadly, very rude customers that cut you off, stop in the middle of aisles and talk louder than most. Also sad that children and running everywhere. Craziest was the frenzy at the clothing area...felt bad for the employees having to sort through clothing that didn't belong and of course the re-folding. Being from the Lower 48, I was hoping there was a gas station...not. Interesting that the hotdog and soda was $1.50 Canadian! Anyways, being a US visitor I won't ever come back. PS - The backing up into the parking spaces really slows traffic and blocks both lanes for everyone. PPS - The parking lot was full of trash especially cardboard boxes and shopping carts not returned to their stalls.

Finally posting this…read more So, I love Costco in the States. This Costco in Richmond BC is so crowded. It wasn't even the weekend. It was busy on a Monday! You can get stuck behind a slow guy and his cart. Then 7 people weave around you. The lines for samples are twice as long as what I normally see in the states. There are people coming out of the woodwork! (Figuratively...Obviously because this is a Costco and everything is concrete and metal fixtures.) Ok, so it was explained to me by a nice local that this store supplies an area with a population that would normally support multiple Costcos. That's why it's SO CROWDED! Anyway, this is the only Costco I've been to that had Poutine Fries at the food court. Eh... the fries and gravy were a little underwhelming but glad I tried them. Overall... it was nice. Hey it's a Costco.

Well it was going ok till I got to check out, but I'll start at the beginning- they do not have…read moreenough carts for starters, they have 3 or 4 total and then a few flat bed trolly carts which isn't easy for those with limited mobility, but while that was annoying it wasn't a deal breaker- some of the stuff is a good deal especially if you don't have a Costco membership but it's still pretty comparable to Safeway/winco if you are good with clipping coupons- obviously this place is more for bulk and such but has a lot for the ordinary house hold- found my coffee syrups and a few other things and headed to the register- we did start at the little red triangle that says line starts here but as lines go just kept following the person in front of me- now the cashier stepped away dealing with the customers in front of me (who i was following from the red triangle sign) she comes back looks at me and says the line starts at the red triangle, trying to signal me to move to the back of the line- that wasn't gonna happen, I said yeah I know I just moved forward- got a blank stare and she continued with the customer in front of me- when I got to the reg like 1.5mins later it was very lack luster in service, I did decline a small box but would have though she could have helped loaded my few items into the cart to help move the process and as I walk with a mobility aid which takes one of hands, help out a person who has limited mobility but I'm assuming since she thought I cut the line even tho I didn't she wanted to have a tude about it which sucks cus we were talking about coming back and stocking up on a few things that peaked our interest but I'll go to winco and Costco if this is how your gonna treat your customers-

Sad to see Cash and Carry be replaced. Now I can't find several bakery supplies and ingredients as…read morewell as other items I used to get at Cash and Carry

What happened to this food store? I just needed a few items last night and this store always had a…read moregood variety and prices. Now prices are up and quality has gone. A watermelon I purchased was completely rotten. I'll not be fighting the traffic over the bridge and back again. I went to Costco to finish my shopping tonight

Not a fancy boutique supermarket, most of their customers are convenience stores and restaurants,…read morebut they also sell to the public. There is quite a bit of commercial kitchen equipment and "to go" food packaging, cases of candy bars, cases of mushrooms and giant slabs of meat, etc. Like Loblaws, No Frills, Extra Foods and Great Canadian Superstore in Langford this is part of the Weston Foods conglomerate and carries PC and No Name products Prices are very good if you buy larger quantities, lighting is not beautiful, not a lot of customer service staff.. If you want to pay a lot more for fancy, try somewhere else.

My first experience with this company was fantastic as the customer service representative was very…read morehelpful. Steered me away from products he didn't think would suit my needs and when orders were filled incorrectly he corrected the mistakes quickly. I made three more orders with this company and experienced several issues from incorrect items shipped, poor quality products sold and change customer support by the owner, Kash, communication skills, organization and customer service are all very poor. When inquiring about how to solve an issue with mattress protectors I purchased, he discussed 3 choices in mattress pads and sold me on a product he said would add about 1 or 2 inches to my mattress. I bought 4. When they arrived they were not even cm thick and I asked to return them. He refused to return them without me covering shipping and paying a restocking fee and denies telling me the thickness of these pads. He states he has gone above and beyond to resolve past requests and it has to end... requests that resulted from company mistakes not my own. I found this to be the worst customer service I have ever encountered. We run about $1 M in business a year and deal with several suppliers and no one has ever been this difficult to deal with before. I will never use this company again.

They're the only place in town that caters to the hotel industry, however, they will do small batch…read moreitems for corporate use but their main clientele is hotels. Prices are hit or miss, therefore, if you buy bulk you're in the safe zone. Great customer service.

I'm very happy to have found this nursery. The person that served me was super nice. Very sweet…read morelike an auntie. It's a simple place, no bells and whistle like another nearby nursery, however the price and quality of their plants gets them 5 stars. No price gouging! The selection could be bigger, the quality of what they do have is fantastic! I will definitely be going back!

Extremely disappointed. On June 28 2026, we took back a plant that we had purchased the week…read morebefore. The plant started to wilt the day after the purchase. It did not matter how I took care of it. I mentioned to the manager that we had been regular customers for 2 years but it did not matter to them: they refused to swap the plant for something else , saying 'they would not be able to resell this' . What a way of doing business! They have definitely lost us. Canadian tire has a 3 months warranty on any plant purchase. I d rather go there.