I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

I highly recommend NEAOHS. I have been going there for many years and Yao and the other…read morepractitioners have always been helpful. Generally I get herbs and acupuncture and am very happy with the results.

I have been coming here for neck pain, and I highly recommend it. Michelle is wonderful and…read morethorough, and I appreciate the time she spends with me. I haven't had the best luck with my primary care practice, so coming here has been a lifesaver. Michelle easily found the vertebrae in my neck that has been causing me trouble. I spend just over an hour here and leave feeling so relaxed. Best of all, my neck has been getting better. I highly recommend this place, and they treat a number of ailments!

I just had my first Reiki treatment ever with Lisa. She was so welcoming from the moment she walked…read moreout of her door, smiling. I felt completely comfortable with her. She just has such a loving presence. We had a great chat at the beginning, a hands-on Reiki session and a nice debriefing at the end. She did not pressure me at all to come back, but assured me that we could do more work if I was up for it. I highly recommend her to anyone. Interested in having energy work done. This was a great first experience with a Reiki.

So, I'm a Skeptic…read more Just that kinda person. I generally don't like medicine that I can't trace back to anatomical reality (I get exasperated talking about Chi and other untestable, unmeasurable concepts). So I obviously didn't go to Acupuncture to get my chakrahs back into balance or anything like that. I have a pretty nasty back injury that gave me a fair amount of pain and tough ciatica (look it up). I've been doing PT, and I've been healing quite nicely (I'm not going ton a "Western Medicine is Useless!" rant today), but I'm not a very patient person. I wanted to see if I could do some pain management beyond medication, for obvious reasons. I went to see Lisa because my mother's friends (who are much more... spiritually oriented) have given me sufficient anecdotes that I decided I'd give it a try. Anyway, disclaimer aside. I enjoyed the visit. Lisa is a grounded, rational person that actually talks about medicine and the body. There's a little bit of "energy flow" stuff going on that I managed to not get frustrated about--in short, at the end of the conversation I was pretty convinced she knew what she was talking about. Then with the needles. Afterwards, I felt significant improvement. I have a lot more relaxation in my back and leg, the ciatica's gone down. I'm walking around without a cane, which is a fair improvement. I'm quite pleased with the treatment. Over the next few days, I'll be updating as to my progress. I'd recommend Lisa for an alternative approach to pain management stress, musculoskeletal or nervous problems, definitely. I will continue to hold out on the mystical cancer-healing powers of heat lamps and small needles until I've seen better science on the topic.

I cannot say enough good things about Ruth. I see her for Feldenkreis treatments. As an active…read moreaging musician (cellist) they have been really helpful. I also find her very pleasant to be around. Ruth is a nice person who really cares about what she does and is very good at it!

Ruth has a calming manner and is so empathetic. She listens deeply and tailors her treatment very…read morewell. Also her acupuncture is very effective!

Wyatt is fantastic! He was so thorough and worked hard to make sure that my treatment was exactly…read morewhat I needed for my particular situation. Highly recommended!

Acupuncture treatments by Dr. Neil rock. She's helped me over some real hurdles, is tremendously…read morecaring and very skilled. I've felt listened to, supported and cared for. I recommend her highly.

Katey is great, fun, smart and right to the point. She has treated me. I like her style…read more Denise Patnod Acupuncture, East Watertown.

My husband and I both sought the services of Caitlin Isbister, one of Kate Ruma's Associates. He…read morereceived treatment for vertigo and I for my prenatal conditions. We were both very satisfied with our experiences. Caitlin is knowledgeable, thoughtful, and skilled. Acupuncture is one of the few treatment methods I felt comfortable using during pregnancy. I was initially hesitant about the needles, but Caitlin's method made it entirely painless and I found the sessions quite relaxing. I appreciated that she had the flexibility to treat me at the office or at home. She even taught me how to use moxibustion on myself so I could keep up with treatment between sessions. After treatment from Caitlin, both of our symptoms cleared up. We wouldn't hesitate to seek treatment from her again.

Affordable prices, Justine really knows what she's doing and provides compassionate care. My…read moreheadaches have significantly improved.

My friend goes here so I did an intake appointment so we could go together in the future. It's hard…read moreto tell if acupuncture helps but I found the experience easy and customizable. I asked him if I could have no needles on my arms so I could embroider and that was fine so I appreciated that. Peaceful environment and easy street parking nearby. I love that they do sliding scale fees.

I have seen four different massage therapists here over the last few years and have always had a…read moregreat experience. The massages are a bit expensive, but worth every penny! I have some back and neck problems and find regular massages at Massage Therapy Works an integral part of my care routine. Try them out!

Great massage and will most likely return. The location in…read moreDavis square is convenient being near the T or if you plan on walking. I drove, so it was a little tough finding parking. The studio is on the third floor of a building and shares bathrooms with the other tenants of the building. That was the only real negative of the experience. A dirty semi-public bathroom. There is some initial paperwork before your first appointment, it took less than 5 minutes. Then you wait in the lounge area for your masseuse. I got the therapeutic massage and it was just what I needed. The massage therapist checked in with me about the pressure and wasn't chatty. It was bliss. She really helped to work out some pain I had been having and I left much more relaxed than when I came in. An overall 4.5 experience.

I want to be clear that I only had good experiences with Dr. Puri. I found him to be professional,…read moreknowledgeable, and extremely helpful as a medical advocate when I tore my ACL and needed extra guidance. However, I have had 10+ years to think about my experiences with Dr. Kum, which made me increasingly uncomfortable as a young 20-something woman in his care. At first, I appreciated that he wasn't afraid to really "get in there" with low back/glute massages. A lot of chiropractors and even masseuses will avoid the glutes (perhaps for good reason). However, it did feel a bit strange that this was happening in only my underwear and a thin gown, so I started wearing gym shorts for more coverage. I even asked my male boss, who was also a patient, if he experienced these intensive glute massages, and he said yes, but always over his shorts. But then there started being inner thigh massages that felt unnecessarily intimate and when I asked if it was really necessary, Dr. Kum responded that all muscles are linked and that this would be helpful for my low back issues. I believe he then asked if I would like him to avoid that area, and I said yes. At that point, I started to feel really uncomfortable and decided to stop seeing Dr. Kum because it just felt unnecessarily intrusive and inappropriate. As far as his adjustments, I always found them to be weak and unsatisfactory- he would have to try several times and often times it wouldn't release at all. His focus seemed to be much more heavily on massage, but in a way that didn't feel entirely appropriate for a chiropractor (and was a vastly different approach from Dr. Puri). Again, I've had 10+ years to think about how he made me feel, and as a now 41 year old woman with two daughters, I can undoubtedly say that the way he made me feel was not ok.

I've moved around the country quite a bit, so I've seen close to a dozen different chiropractors…read moreover the years. I would not recommend Dr. Kum, and I'll explain why. This is the only chiropractor I've ever seen who requires patients to change into a hospital gown top for every appointment, including basic adjustments. And it's a tissue thin gown, mind you. As an, ahem, shapely young woman, I felt unnecessarily exposed. The few times I saw the other chiropractor at this practice, he looked at me like I'd sprouted an extra head when I asked if I should change into the usual gown. Dr. Kum also sees patients in a large private room with the door closed. At first I appreciated the extra privacy, but I quickly became uncomfortable when he would set me up with a hot pack, laying on my back, and then sit at his desk for long stretches at a time, facing me while I was laying on the table. His back adjustments were fine, but his neck adjustments were unpleasant. He would pull, it wouldn't give, he'd say "sorry," and then this would repeat for 5-10 rounds. It felt like he was merely tugging and yanking at my neck muscles, and I never got the relief I've known from neck adjustments from other chiropractors. The absolute worst part for me, and the reason for giving one star, is that he would make strange, borderline suggestive, comments, while doing my adjustments. I kept second-guessing myself, but when it kept happening, I finally had enough and never went back. I've never experienced anything like it in a doctor's office. :(