I thought my botox kicked in within 5 days and then left but it tricked me. I had gotten covid and guess I was really struggling with the frowning, as my illness was pretty bad. I got well and then my botox really really kicked in and for 30ccs my face still looks amazing going into month 3!! TERRIFIC spa and thank you Jessica! read more

Every time I step into the office, it's always the best experience from start to finish! Whitney Lange brings a very high level of professionalism and always listens to exactly what I want/need. Whitney always makes me feel comfortable and confident! The only injector I'll go to! Thank you for all you do!! read more

LOVE WHITNEY! "I can't say enough about her, I have gone to a few people for Botox and she was by far the most professional. Not only did she take the time to answer some of my questions but she also played it conservatively and I honestly think I finally got what I believe to be the perfect outcome.. It looks natural and absolutely amazing. It's been a rough year for me and my mental state, and as silly as it sounds trying to look my best has helped me "deal" with all of it. I hope Whitney and your team know and take pride in making people feel their best selves. I know you have helped me. read more

Been going here since February to get my pubes lasered. Now let me tell you this place is great. And my hoo-haa thanks this place for treating it so well. Yes, it's painful, but Frankie is understanding and is very transparent about the procedure. Just tell her what you need, and she will get it done for you. They don't push products towards you. And they definitely care if you have any kind of worry or problem. read more

The front desk staff - Laura Beth and Cori - are very welcoming & knowledgeable - they provided great customer service.  They explained the associated costs and payment options clearly. I have been there twice for two different procedures. The first was for Dysport injections. Sarah did a great job - barely felt the injections at all! No discomfort whatsoever.  The result is that I look like me, but better. I don't have a frozen face - I look natural. Bonus - my eyebrows raised so my eyes look better. Crowsfeet - gone in 2 days! Still have a bit of crinkle in the 11's but I would prefer that to not being able to show surprise. I came back a few weeks later for IPL (to reduce redness from rosacea and sun damage). It takes about 6 weeks to see full results but from what I can tell now (3 wks post procedure) - I am VERY pleased. May need a touch up for those stubborn areas but there is a big difference already in the areas where there was rosacea. Sarah did a great job explaining the procedures and ensuring that I was comfortable with them. Sarah appropriately & professionally confirmed what my expectations were. I'm 51 so I wasn't expecting a miracle. My main objective was to look better without makeup. Dr. Shaw has an engaging personality. Walked in and said "Hi, I'm Travis - nice to meet you." Downhome, nice guy. I told my sister the procedures I had done and when she saw me over Thanksgiving she was very complimentary and liked the naturalness of the result. So much so she is going to see Sarah and Dr. Shaw when she comes back at Christmas. read more

I have used Dr. Shaw and his team for a few years to occasionally get Botox on my forehead. The staff is great and easy to work with I can call in and get an appointment pretty quickly most recently the same day! Dr. Shaw is very professional and easy going. I never feel pressured to try other procedures or purchase items from their office which I really appreciate! Kimberly H. read more

Dr. Shaw and his staff are amazing. They always listen to my concerns and develop a plan specifically for me. They are kind, patient and not judgmental and I like that they don't just push products that are of no value to me. They make suggestions solely based off of my concerns. Feeling comfortable and being able to trust them goes a long way in my book. I would definitely encourage you to visit them and see why everybody loves them! read more

Went yesterday and everyone was so patient, tolerant, friendly and helpful! That calmly talked me through the whole process and listened to all my concerns before giving me the injections! I had never had it done before, but they were great! So happy with the results! No bruising and minimal swelling! Thanks so much to everything !! read more

Synergy By Shaw | Richmond - Had lip injections with juvederm yesterday with Dr. shaw! No bruising, some swelling but I'm so happy with the results!! - Cosmetic Surgeons Near Me - Richmond, Virginia

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Found him on the internet because I didn't know of any ENT's. Dr Shaw gave me time, respect, and was so thorough explaining how he can help me. His staff was very nice and there was never a wait for appointments. I ended up having sinus surgery and he did an amazing job. I can finally breathe after years of not being able to. I am extremely pleased and I highly recommend him. I do recommend however, they offer a pre-op packet with pre- op instructions. Luckily it all worked out smoothly. I would definitely recommend him to friends and family-(and have already) He pays attention to detail and cares about his patients. read more

I was hopeful for my rhinoplasty with Dr. Shaw knowing that he is a surgeon and ENT but came out with a crooked nose and breathing issues- neither of which I had before the surgery. I knew that there was a chance I would not be happy with the results but did not expect to look objectively worse as a result of the surgery. I recommend you go elsewhere if you are considering him unless you want to throw thousands of dollars down the toilet only to have new insecurities. read more

I couldn't be more pleased! My first visit with Dr. Shaw was last fall and I was amazed at the service I received. Both Dr. Shaw and his staff are patient, informative and so laid back. I have now received treatments through 3 different services they provide. I have never felt pushed to make a rushed decision. In every scenario I've had, he and his staff were able to provide feedback from their own experience with the service and/or before and after pictures of patients they have treated. Recently, I chose to have a laser treatment. Ashley shared her personal cell and asked that I send periodic pictures so that she could monitor the progress. This was such a comfort to have her feedback so accessible so I was assured that I was on track with results. Laura Beth and Cori are always so pleasant and make me feel like family when I call or visit. Dr. Shaw and his staff are top notch!! read more

I had a visit with Megan last week and it was a absolute pleasure, I can't wait to see her again. She is definitely my favorite.

The office staff is extremely professional. I've had multiple laser treatments done on my bikini line with amazing results so I've decided to begin doing lower leg and underarm treatments. I recommend this office to all of my friends and family. read more

Horrible horrible service from Dr. Shaw. The front office staff is lovely, but he refuses to stand behind his work. I drove an hour and a half back out of my way for a follow up appointment after I called with concerns because 2 weeks after my filler appointment my bottom lip was very uneven. I was told that it was unfortunate, but I'd have to pay for a whole new syringe of filler if I wanted it corrected ($500) even though his technique was the reason for the unevenness (filled my entire bottom lip from one side instead of both, missed an entire section of the left side). Months later, the unevenness has just progressively gotten worse. I'm going to have to see another doctor to have it corrected because I certainly won't be giving Dr. Shaw anymore of my money. A friend of mine who sees this doctor has also refused to have treatment there any longer due to my results and the lack of professionalism surrounding a resolution. read more

Synergy By Shaw | Richmond - 3 months after, even worse as filler is fading away. - Cosmetic Surgeons Near Me - Richmond, Virginia

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Dr. Travis Shaw came highly recommended from a physician friend of ours. My husband had surgery on the interior aspect of his nose to open an otherwise blocked airway he has had since birth. We have had nothing but warm, positive, professional interactions with Dr. Shaw and his staff. Everyone has been amazing. My husbands surgery was without complication and when following all post op instructions his external appearance and healing process was miraculous. He had minimal swelling and bruising and was back to work in a week. We would highly recommend Dr. Travis Shaw and his Stony Point office staff!! read more

Forget laser hair removal. I got the package and a year plus later I still had coarse dark hairs that were not addressed. Now hair that was eliminated is returning. A waste of money. read more

I went for a consultation for laser tattoo removal. The staff was so nice and the laser tech I spoke to had all the answers for me. Can't wait to get started with my laser treatments! read more

I saw Dr. Shaw based on his wonderful recommendations on the Internet. I went to the consultation and was met with the friendliest staff. They made me feel completely comfortable. Dr Shaw was nice and had a very calm bedside manner. I had an upper and lower blepharoplasty. The procedure went well and I am pleased with the result. I went back to have an chemical peel and again had a good experience with their esthetician Frankie. She couldn't have been nicer and was informative. She obviously loves her job. I will be back! read more

I have had nothing but excellent service with Dr. Shaw, Laura Beth, and everyone else in this office. Everyone is always very professional and welcoming, but my favorite thing is Dr. Shaws approach in how he handles patients. He's never pushed anything on me, or recommended more than I am comfortable with. The Botox/disport I have received has given me an extra boost of confidence as a new mommy, and has always been very tastefully done. I will gladly return here and continue to give them my business! read more

I really enjoyed my visit to Dr. Shaw. The entire staff was very friendly and professional. They answered all my questions and did not pressure me to purchase anything. I look forward to my next visit. read more

This practice is wonderful! I have a lot of issues with melasma and went for a consultation to try and get it treated before my wedding day. Everyone in the office is super warm and welcoming - they offer you a beverage as soon as you get there, and you're taken back to the treatment rooms pretty quickly. At my first visit I was seen by Dr. Shaw, who was very personable and great at explaining things. I was given a few treatment options and they wrote down the price of everything, with options for getting the treatments individually or as part of a package deal. I chose the PicoSure laser treatments along with some mid-grade chemical peels. I've only had one of each so far and the results after my first treatment were awesome! The dark pigmentation has gone down noticeably, and I'm sure it will be even more drastic after my next round of treatments. Overall I highly recommend this office! read more

Dr. Shaw is very good and the staff. He has very good bedside manner & wants to help as much as he can. I am giving 2 star because the treatment that I went through left me no where. I have a scar on my nose because of nose piercing when I was kid. I am 29 now. He tried PRP (couple of time) to get rid of the scar, which didn't help at all. I would recommend him for sure, but may not be for the same surgery that I went through. read more

Dr. Shaw was recommended to me by a friend who works extensively with numerous plastic surgery offices. I went to his practice in November after switching from another provider in the area, looking for someone for injections as well as a skilled surgeon for septoplasty to correct an old injury. As an ENT as well as a Plastic Surgeon, Dr. Shaw has that unique combination of skills, so I was thrilled to find him. I contacted the office via their website and was booked for my first appointment the following week. Shortly after this, the office had an open house I chose to attend, and not only was I able to come in and get a feel for the practice, they offered to move my scheduled appointment up to that day! The office itself is very easy to access and upon arriving I was greeted warmly, offered refreshments, and was able to interact with the staff to clarify my needs for my visit. My wait to see Dr. Shaw was minimal and I was so pleased to sit down with him and discuss what I was looking for. Dr. Shaw is very down to earth, very personable, and reviews all options and procedures thoroughly. As an RN, I appreciated this immensely as I tend to have many questions and he took the time to explain anything I asked in depth. I felt immediately at ease with Dr. Shaw and his staff and decided right away that I wanted to seek treatment here. That day, I was able to receive injections and was extremely impressed with his technique and the results. I do not use any numbing medications, I just don't like them and I tolerate procedures well without them, but was certainly offered ahead of time. I have had providers refuse to give me this option to decline so this was huge for me. I had minimal discomfort, nothing beyond what I expected and actually less than I have previously experienced. I had nearly no bruising or swelling (just tiny areas easily covered with makeup) and had no issue going about my normal routine right after. We also had time to discuss possible scheduling for septoplasty along with an exam, discussing my problems and goals for the procedure, as well as quotes for cost. When I finally decided to move forward with the surgery, I was able to schedule almost immediately. I had the surgery in early January and again had nearly no discomfort. I had expected to have extensive bruising and swelling and was amazed that it was minimal (not the raccoon eyes I expected) and only lasted a few days. I mostly took Tylenol after the procedure and really didn't have any pain beyond the discomfort of having stitches--my recovery was fast and smooth. I will continue seeing Dr. Shaw for any cosmetic needs and I highly recommend to anyone! read more

Had my first Visit with Dr Shaw after seeing a plastic surgeon in DC for Botox for over 8 years. I love my results! The staff is welcoming and friendly and I couldn't be happier! Even booked my next appoint 3 months out! Would recommend him to everyone! read more

I hate to have to write a negative review but I feel that I must warn anyone going to see Dr. Shaw to make sure that before you get anything done make sure you know the exact price of what you're getting before hand. And make sure that when you pay your consultation fee of $75 that fee is taken off of the price of the services rendered. Laura Beth gave me a price sheet for my services, which I said was fine and happily payed. When I got home I realized that the $75 consultation fee hadn't been taken off my bill so I called and spoke to Cori and after being put on hold for 5 min. I was told that the $75 was taken off because I was charged $10 for 24 units of dysport because the regular fee was $12. Well of course I knew this didn't make sense because if that was true then that is still only taking $48 off instead of $75. I then was told that Laura Beth would call me in a few minutes and clear things up. I never heard from Laura Beth and had to call again the next day. Laura Beth then told me that the $75 was taken off because the actual price of dysport was $13 and when I argued that Cori said it was $12 she said that Cori was wrong. The bottom line is that both of these women lied and Laura Beth was so rude when I questioned her about the pricing. And unfortunately my face looks worse than it did when I went in after Dr. Shaw dissolved some filler in my left cheek. Needless to say I cannot recommend Dr. Shaw's office! read more

I decided to visit Dr. Shaw because I want to get rid of my acne scarring and improve the texture of my skin. I have had several skincare treatments with the master esthetician Frankie and I have been very pleased with my results. She is preparing my skin for the CO2 laser treatment that Dr. Shaw will be doing sometime in February of this year. Dr. Shaw and Frankie have treated my keloid scar as well and I've seen a difference in the size and shape. Overall, I think Dr. Shaw and his staff are great, even the ladies at the front desk. One recommendation I have for Dr. Shaw and this is completely personal is that I wish you would greet your clients sitting in the waiting area when you walk by. It may not bother some but it bothers me. I am all about customer service and greeting all clients give a personal touch. Just to say hello to clients waiting even if they aren't there to see you that day makes them feel good. However, when you see Dr. Shaw in the exam room he is very nice and knowledgeable. I will continue getting treatments here. read more