My mom moved in 2 days ago, so this review may be a bit premature…read more So far we've been quite happy! The staff has all been VERY friendly and helpful - and this is a Holiday weekend, so that says a lot. The facility is clean. The residents are friendly. So far the food at the restaurant has been quite good. The facility has lots of seating as you walk through, which is great because it gives residents a break as they walk through the halls AND it gives them an opportunity to sit down and people watch. Who doesn't like to people watch? (I'll admit that it's my favorite part about Vegas) Like I said, it's only been a couple of days. I'll make it a point to update my review when we've 'been around the block' a little more!

From the owner: Hermitage Richmond is a premier Pinnacle Living retirement community located in Richmond, VA, that…read moreis dedicated to Enriching Life's Journey. Levels of support include Independent Living, Assisted Living, Health Care Center, and Memory Support. No Entrance Fees!

I'm a resident here, and I can say with no hesitation, that moving to SMW is one of the best…read moredecisions I've ever made. I have and would highly recommend this place to anyone who is looking for a peaceful, caring, and stress free place to live. Some of the reasons for my love of SMW are: 1. It is owned and managed by the Catholic Diocese of Richmond, which gives me a great deal of comfort knowing that they will never take advantage of me in any way, and they truly have MY best interests in mind always. 2. It is open to all, with no restrictions. In fact, many residents are not Catholic and are of many diverse backgrounds. 3. The staff at all levels are incredible. They are super qualified, helpful, and friendly at all times. I've never heard an unfriendly comment from anyone. 4. There are many different activities available and never any pressure to participate or not. Musical concerts of many kinds by outside professionals are a frequent and very pleasant activity. 5. Several different apartment floorplans are available. Mine fits me to a T! 6. Dinners are included in all plans and they provide a great opportunity to mingle with other residents and share some great stories and experiences. A great group of people. Please forgive the verbosity, but I want to convey what a great place this really is. If you're considering a retirement community, without a doubt, this is the place you want to be. I highly recommend it.

St. Mary's Woods is a nonprofit senior living community providing exceptional living and services…read moresince 1988.

These folks are taking very, very good care of my parents, and I'm thankful for that. The…read moreestablishment recently underwent an expansion to its existing campus, and the facilities are top-drawer. I highly recommend folks in the area look here if they're contemplating a stately retirement village.

From the owner: Our senior living community in Charlottesville, VA is situated on 56 gorgeous acres surrounded by…read morethe spectacular Blue Ridge Mountains and is only minutes from historic Charlottesville and the University of Virginia. We provide vibrant and enriched independent living in cottages and apartment homes. And if you should require senior health care, you'll have a place reserved exclusively for you, along with the knowledge that your monthly fee will not significantly change, thanks to Lifecare. We provide assisted living, memory support, and short- and long-term nursing care in private accommodations in well-designed supportive environments to our residents.

When my mother recently moved to Sancerre Atlee Station, we were both understandably nervous about…read morethe transition from her home to an assisted living facility. However, from the moment she arrived, the staff and residents made her feel welcomed, valued, and engaged. On her very first day, she was introduced to another resident who showed her around and helped her quickly connect with others. The staff has been exceptional--friendly, attentive, and always ready to help without making her feel like a burden. The variety of activities keeps her busy all day, and she's even enjoying things she never expected to like, along with many of her favorites. I love hearing her say, "They have so much for me to do, I don't have time to stay in my apartment!" The food is delicious and offers plenty of variety, and the facility itself is beautiful--more like a luxury hotel than a traditional assisted living community. The well-maintained grounds and lovely landscaping have her excited for the milder weather so she can relax outdoors among the flowers in the many seating areas with rocking chairs and benches. Sancerre Atlee Station truly lives up to its mission of fostering connections and enhancing shared experiences. Their warm, welcoming atmosphere and exceptional service have made my mom's transition incredibly smooth, and both she and I highly recommend this community for anyone seeking a vibrant, supportive, and beautifully maintained assisted living environment.

Facility is beautiful and for the most part staff is very friendly. However, they do not provide…read morewhat they advertise. There is no communication with families. They advertise using an app to keep families informed and we were also told this on the tour. Upon move in only a couple weeks later we are told they are "moving" away from that app. They have an app to pay rent but that doesn't work either and they won't provide login info because they are also moving away from that. I am completely in the dark about what is going on with my father. Is he eating, taking his medicine, participating in activities, etc.? They are still using a pad and paper at the front desk to have residents sign themselves in and out as they come and go. Why is this done on a computer so the entire staff has access? Am I really supposed to believe if the nurse comes to give his medicine and he isn't there, she is going to walk to the front desk and thumb though the pages to see where he is and when he is coming back? Food is good but they advertise 7am-7pm. Then upon move in my Dad is told he can't get breakfast until 8am, even though all the signs around the dining area still say 7-7. May seem like small stuff but it adds up when you are spending nearly $8,000 a month and not getting any information. THere were other far less expensive options but I was under the impression we would be getting more than those other places offered. I was wrong.

Unlivable conditions at this monstrosity of a rental... it made the news while we were here the…read moresegment and article highlights all the disgusting and unsafe living conditions including cockroach and rat infestations, broken elevators, squatters, broken glass and trash all over the grounds, fire alarms and the FD coming out nearly daily for various reasons including actual kitchen fires, AC HAS BEEN OUT FOR 1/3 OF OUR 2-MONTH STAY IN TRIPLE DIGIT HEAT! The fire department came by and did a wellness check on me... this is CRAZYTOWN, USA!!! Do not rent or live here!!! https://www.wtvr.com/news/local-news/richmond/imperial-village-ac-july-7-2026 The city inspector is ready to shut it all down and they've waited too long at this point (VRBO should be ashamed for allowing this host to use their services)!!

Camellia building has two elevators, one of which has not been functional for years, and the other…read moregoes out on the regular. There are many residents who have lived there for years (moved in when it was a fine establishment with restaurants, doctor's offices, grocery, church - none of which exist now) who are elderly or handicapped and are often trapped in or unable to get to their apartment. Also, the air conditioning goes out on the regulator and the residents are sweltering. Bad plumbing, bed bugs, and abhorrent management. I wouldn't board my dog in this dump! wish there was a 0 star.

My wife has been In Poet's Walk for seven months. She is a dementia patient and is bound to a…read morewheelchair, unable to feed herself. Having been in another facility where her care fell short of her needs, I searched the local area to find a facility that I thought could provide the care she needed. That led me to Poet's Walk which has turned out to be the right choice. From the moment that my family and I toured the Poet's Walk facility, seeing the staff at work with the patients, I was left with a feeling that they knew what they were doing and the level of care that my wife needed would be available. The staff works well with each other; each residence is assigned to a specific Care Partner. They assist each other as necessary for the proper care of each resident. In watching the care partners at work, most really show care for the residence. The building was thoughtfully designed. There are two U-shaped wings for the resident's rooms with a dining room for each wing. Each wing is connected to a central area that is called the Main Street. From the Main Street area there is an outside courtyard that allows the residents to enjoy being outside on nice days, surrounded and protected by the surrounding building. My wife and I often sit outside in the courtyard and enjoy being outside among the flowers, many of which are taken care of by the residence that have that ability. The Main Street area allows the residents to gather and enjoy the many programs that are designed for their abilities and pleasure. On my daily visits to my wife, I often watch them play games of different types and see the enjoyment they get from the entertainment often provided. Although my wife is unable to participate, she does enjoy watching the activities. My wife and I eat together daily at lunch. I really enjoy feeding her and look forward to our time together. She eats breakfast and dinner with the assistance of a care partner. The food is good and might be considered excellent for this type of facility. It has improved considerably over the past few months. Organization in the dining room has gotten better but patients is required by all as the staff must assist the residence to get to the dining rooms and then sort out the correct type of food for each resident. This all takes time sometimes causing a wait to eat. Poet's Walk is well managed. I see and talk to the different section directors, almost on a daily basis. They are always open to suggestions and strive to find a better way to do things, evidenced by the changes that have take place, always to the better. Is Poet's Walk perfect? Of course not but I can say with confidence that management is working on getting there. Gerald and Gloria Sutts

I had the privilege of working with the Poet's Walk of Fredericksburg team since before the…read morebuilding opened. The plans, the science, the research, the methodologies for care are exemplary. From the neighborhood layout, to the consideration of the residents in their disease process... the ongoing staff training and their compassion. Not every family can manage their loved one at home. The team at Poet's Walk loves and cares for each resident like a member of their own family... 24/7. Caring for a single person with dementia is a challenge... this team cares for 60+ residents at any time, all in different stages of their disease process. Good meals, hydration, mobility, activities, therapies, support for families... you get it all at Poet's Walk. Poet's Walk of Fredericksburg is a premier choice for memory care.

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

My mother was a resident in the health care center for 16 weeks. She was placed here after an…read moreindependent living facility left her severely dehydrated and with a bedsore because they left her trapped in bed without checking on her for four days. The Colonnades staff restored our faith in compassionate, caring healthcare providers. They were incredibly kind to my mother and to all of her friends/family. My mother passed away at the Colonnades from cancer and we are so grateful for the love they showed us all during our loss. Mom felt safe and comfortable thanks to the giving and kind caretakers. Thank you all!!

In searching for an assisted living facility the task was difficult and stressful. I had my mind…read moreset on one place due to its location and reputation, but felt I owed it to my loved one to do my due diligence and visit all of the places close by. When I went to Southerland Place and toured the facility I knew this was the place. Their executive director, Sam Stoddard, took time to walk down the hall to say hello and make sure someone was helping me. Later as I talked with him, I could tell he was a man of integrity and cared about his residents. Then I met Courtney, their sales manager, she has a great personality and knew all of the residents by name. As I toured, I tried to watch how the staff interacted with the residents and was impressed with love they showed to each individual. We had lunch with the managing staff and really enjoyed the food and company. They even let the residents help with planning the menu as the chef came out during lunch to discuss options for the next week. Larry and Rena deal with the assessment and all nursing type stuff. They listened and treated my loved one with respect. Nancy, the business manager, has been a great help with getting the proper paperwork needed for long term care insurance. Her door is always open, if you have any questions. When we moved in Sam and Ronnie helped with the move. Ronnie is the manager of maintenance and is quick to help you with any request you may have. It has been 2 months since my loved one moved in and they love the place. The family has seen a big improvement in our loved one mental and physical state. The activities are great! They have had a Senior Prom, Bingo, Card games and other things to stimulate the minds of their residence. At lunch the staff came in and provided entertainment by hula hooping and even Sam got in there and gave it try. My loved one laughed and still gets a chuckle when thinking about it. One last thing that has impressed me is when I see Courtney she always ask how we are liking the place and if there is anything that the Southerland Place can do to make it a better place. I like this because it shows that they are always trying to improve the place. If you are in need of an assisted living facility I strongly recommend The Southerland Place.

One of the best places I have experienced in a long time, everyone is so pleasant and kind. They…read morehave high standards when it comes to everything they do. They don't just talk the talk they walk it out.

You would think for the money you'd get great care here. Not so. The service is spotty and…read moreunorganized, they can't tell you when they've seen your mom or when she last ate. She only needs Assisted living, but no one seems to help her bathe and they can't tell you what the bathing frequency is. They also are constantly pressuring families to "upgrade" their services, claiming their loved ones need more care, but when you read the contracts, they aren't providing half the care you're paying for. It's continued to get worse during and since the pandemic and they can't seem to keep the place clean now. My mom's apartment is filthy every time I go in to see her and I'm the one that ends up having to clean it. It's one of the highest priced Retirement Communities in the Williamsburg area and they should be ashamed of the service you get for the prices you pay.