Nancy and her company are amazing. They helped me through the death of my mother and a lot of…read morefamily trials with helping my disabled father. She will always make sure your family has the best suited care. I will always cherish everything Assisting hands has done for our family.

Amazing and professional! I have worked with several of their caregivers, and I'm always impressed…read moreby their assistance and kindness.

They did a great job with my Mom's passing. My Dad was another story. We were told to give him a…read morecertain amount of Morphine, so we did. We had a helluva night. He was restless, kept trying to get up and run away. I broke my heart because I kept having to restrain him. We finally called the caregivers early the next morning. Through no fault of her own she had trouble finding the place. That day was so foggy I think London would have been proud. Once sh got there and saw what was happening, she asked us why we didn't call them. We didn't know we should've. But she was great! She ran my Mom and me off, and in ten minutes he was resting comfortably. She told us we could have upped the morphine dose. We didn't know that either. I suppose all of that should have been explained to us somewhere along the way. Maybe they told my Mom and it didn't take. Other than that they were good.

They delivered my knee scooter very quickly and the process was simple. The young lady who helped…read moreme was very polite and informed of their products and what would best suit me. Definitely recommend!

We hired Mary and her team. Mary as the CEO was great and she did her best. The nature of the…read moreindustry is these people tend to drift in and out of jobs. Our caregiver was not adequate, but I am willing to give the company (not person) another chance at a later time. My advice: 1. Interview the caregiver first prior to signing a contract. 2. Understand that person's location, miles they will drive and personal commitments they have. 3. Finalize your own assessment prior to agreeing to move forward, ask for a different option (resource wise) if you are concerned about the person you met with.

I waited a month before writing this review since I've had problems with home healthcare actually…read moreshowing up and helping. Cella Bella is by far the most wonderful home healthcare I've ever dealt with. I found them just by luck from a caregiver who was helping a neighbor. I didn't know what to ask for because I didn't know what was available ...I just knew we needed help. They listened to me, exhausted & crying, and then quickly got my mom into a medicare paid home health routine. Not once did I have to remind them to follow through on their promises. Calls are always answered and I truly don't know if they even have voicemail. They took our $0 budget and quickly turned it into a whole team of knowledgeable and compassionate caregivers. Cella Bella lifted a huge weight from my shoulders and mom is feeling much better too.

I highly recommend this company. They are honest, polite, compassionate and reliable. Every…read moreexperience I have had so far has been pleasant.

I have worked for Home Instead for 2 year's. You couldn't ask for a better employer. They truly…read morecare about their client's and their caregiver's. They try to match up the caregiver with the client including travel. You can call them anytime day or night if you have any questions. I could go on and on about the owner's and the office staff very family oriented honest and they get five star's from me.

Nellie's Heart Caregiving is absolutely the best! They put their heart into their work and very…read moreprofessional. I highly recommend them!

Tried to call...got voice mail and the message said the box was full and you can't leave a message…read more Bad sign...won't be using this service for my elderly mother.

I can not say enough good things about this company. My aunt fell and broke her hip. Most of our…read morefamily is out of state so I called around and set up a meeting at my aunts home. I flew in and met with Shay. She walked us both through all the services they offer. Made sure that our concerns about making it to doctors appointments, showers and her meals were addressed. They were able to make sure her dog went out, trash was taken care of and that my aunt wasn't alone. I was only going to be able to stay for two nights so that same day she took care of all paperwork and that evening came back to my aunts house to introduce the caregiver. This company is who you want and need!

answering service offshore. billing is not transparent. draw from account with no invoice or…read morereceipt. charge by the minute. do not recommend.

Met with Right at Home representative when husband was brought home from the hospital…read more Representative quoted me $25/hr for sitting daytime and $35 for nights and weekends. Hired a sitter for 9am to 4pm. Did not want to give them access to my bank account for an automatic payment so gave them my creditcard. The sitter had nothing to do but let the dog in and out. When received the invoice, I was charged $36/hr. When I called the company, I was told that the first representative documented I would be charged $34/hr and since I put it on my credit card, I was charged $2 more per hour. I consider that rediculous. Watch out this place is devious.

My father and I hired this company to care for him after he was no longer able to be totally…read moreindependent after ripping a ligament in his leg and having surgery. I had asked the company and many others in the healthcare field if they knew of a lower priced home health agency because this one like others, was too expensive for my dad. Right At Home said no I suspect because they want to make a profit. They sent a wonderful employee out and she was a Godsend and like a paid sister to me with helping my father. A couple times she could not be there and they sent out 2 other women those two separate times, one a black lady who was very nice and the other time a young, lazy white woman who sat around and left her fast food trash for me to clean up! Sadly my father could not afford it and he thought he could be more independent and he got an infection and ended up passing away a few days later. Ironically APS had been called (a risk to himself) and THEY gave me a name of an agency that would have provided home health care my dad could have afforded. I had an appt. set up for the day he ended up dying. Meanwhile a few days after my dad died I got a call from right At Home. I expected it to be a sympathy call, it was not. It was the owner asking to be paid. THEY NEVER GAVE CONDOLENCES TO THIS DAY! It gets worse. My dad had them being paid on auto withdrawal and when he died this company and others drained that bank account. The whole estate went into probate and I could not access any money. I had to pay 20k out of my own pockets to pay my dad's mortgage, utilities, lawyer, etc. I asked the owner to stop trying to withdraw the funds automatically that it was costing the estate 35 dollars each time he tried. He did not care and ignored me. A year passed and I still had no access to my father's money. Yet I still get calls from this company asking for money. If they had stopped trying to withdraw the money from his account I could have had the money to pay them, I do not at this time. Also I will double check and make sure their accounting is in order because they may have already collected the money but have a lousy accounting system. As I have gone thru this hell of grieving and having to deal with the disgusting probate system and slimy lawyers, this company has been an added pest.

They have a revolving door of caregivers who are almost always late if they show at all. Horrible…read moreexperience, would not hire again. They have pretty poor communications with their team so they never really followed the directions we left for them so we gave up entirely.

We have had this company for months trying to get help at home for my MIL and they fail to show up…read more! They are late or never come at all! You cannot rely on them at all! We needed someone just for one day a week, while our other paid caretaker had a day off and they couldn't even do that ! We DO NOT recommend this home health care company !

The service was so good everyone is so nice they always take great care of the residents and I used…read moreto volunteer there and it was the best going there I love it there at Brodie and i think it's the best rehab in Austin I love the reception they are so nice and everyone is so helpful and caring .

Extremely poor care for the residents and the management doesn't care to respond to family/patient…read moreconcerns! Necessary patient treatment goes untreated for months before being addressed, if at all! My family member went into the establishment ambulatory and within weeks was bed bound due to "lack of therapists". SHAME! They say they switched companies recently... still no improvements! Very sad to see my loved one diminishing so rapidly due to this establishments neglect! ...and after paying nearly $6k PER month to reside there!!! SHAME!!!!!