During a very difficult time for our family, Assisting Hands was there for us! Each caregiver…read moredemonstrated exceptional care and always with compassion. Regine, Sa-anne and Ino were beyond the best and can not express our gratitude enough. Kerri, the Care Coordinator worked with me to assign the perfect care that would fit our schedules. She went out of our way to ensure we received exactly what we needed. I highly recommend this agency to anyone looking for caregiving without the worry.

From the admin staff to the caregivers themselves, my family and I were extremely happy with the…read morecare my Mother received. The Health Aids were always on-time, totally professional, skilled and compassionate.

Sisters Helping Seniors is a terrific resource for seniors and their families deal with questions…read moreand guidance in creating and navigating a plan for long term care. Their team of local professionals is experienced and shows caring and concern throughout the process.

From the owner: Sisters Helping Sisters is a full service concierge service for Seniors as they navigate through…read morethe long term care process. We offer a range of services for Seniors looking to stay at home safely or downsize and sell their home.

just nowNew-Edit Delete I'm incredibly disappointed in the…read moreservice we received from Senior Helpers. This company was referred to me by a close friend of mine who used them years ago, so I decided to give them a shot when I needed to find care for my mom. Perhaps they have gone downhill since that time... Honestly, I initially had a good impression of Alex, the owner, when I spoke to him. He seemed like a caring and compassionate person. What he promised in the services his company provides sounded like exactly what my mom needed. He said that all the home health aides are trained, will bathe and clean my mom, feed her, help her with her PT exercises throughout the day, will do light housekeeping related to my mom, and accompany my mom to her doctor appointments. However, in execution, the home health aides that they sent my parents were NOT well-trained, were unreliable and unprofessional. My mom is currently very weak and has lost alot of her mobility due to a lengthy hospital and rehab stay. She had recently been diagnosed with advanced lung cancer and was also dealing with side effects from her cancer treatment. We communicated that we needed trained aides that could come and help my Dad care for my mom during the day. We needed someone that could help bathe her and change her, encourage her to eat, and help get her up out of bed throughout the day to sit up and do her PT exercises so she can regain her strength. The first aide they sent us was a 75 year old woman. She was nice, but unfortunately needed my Dad's assistance for literally everything. She basically would wait for my Dad to do most of the work, while she looked on. She was also afraid to do any PT exercises with my mom because she said she was too weak. Not sure why we are paying $37 per hour for someone to watch my Dad do most of the work. She would be better suited to be a companion, rather than a home health aide that actually performs tasks to help my mom. The second home health aide they sent us had a bit more experience than the first aide but she was oftentimes on the phone chatting. We are not talking about 1 or 2 phone calls during her shift. We are talking about multiple phone calls throughout her shift. It was as if my Dad was interrupting her phone call when he asked her to perform some task for my mom. She kept saying she would get to it. Oh, I'm sorry, were we interrupting your phone call? Again, not sure why we are paying $37 per hour for someone to keep delaying helping my mom because she wanted to finish her phone call. And today, she left my parents' house in the middle of the day before another home health aide could arrive. When I spoke to Cynthia, the scheduler, she indicated that the aide was supposed to wait until another aide arrived before she left. She left my parents hanging with no help. Very unprofessional behavior. These were supposed to be two of their "top" aides. I can't imagine what an aide that is not considered a "top aide" by this company is like. On top of all that, we also received an invoice from this company that had errors. When I called to point out the errors, Jennifer, the lady from billing, was defensive and rude. She kept interrupting me when I was talking. We are absolutely DONE using this company. Thank god we were already using another home health aide service and have decided to give all our business to them instead. It was clear which company was a well run home health agency with trained home health aides, and which agency was just sending random people not fully qualified to care for someone in my mom's condition. All of my mom's care needs were communicated to Senior Helpers beforehand, but I guess they weren't listening or didn't care. I'm truly upset and regret that I wasted my parents' money by using Senior Helpers when they weren't that helpful at all. Definitely not worth the cost of nearly $300 per day for their services. We'll gladly pay the other home health agency for their services because they are absolutely worth it. Health aides that actually help my parents and don't add stress to an already difficult time.

This agency is a joke. Went through 5 live-in aides over a period of 3 months, one worse than the…read moreother. I don't know what type of training is given to these employees, but it is not good. Dealing with people unable to properly care for their clients. Issues with not fully understanding the English language, unable to cook unless it is ethnic food that they prefer, not very helpful to the client, disrespectfully and not very compassionate. They lie and make excuses. Had one aide that had to be woken up in the morning by the client that they were supposed to be taking care of, as well as falling asleep during the afternoon or early evening. Another that was very self-righteous and would lecture the client about proper behavior. Always referring to how things are done in their country, guess what you are not in that country - you are here in the USA. For what you pay for this service it's an absolute crime. Please run in the opposite direction if you are considering using this service. No real oversite of the people they employ that are supposed to take care of clients that are health compromised.

I hired a live in caregiver from Towne for my father upon his discharge from the hospital. The home…read moreattendant, Edmund, was unhelpful, messy and not trustworthy. My father's longtime, part-time housekeeper needed to clean up after the home attendant, who left dishes unwashed, trash in the car, etc. The attendant would direct the housekeeper to clean up after him and do things that were part of his job. Most troubling, my father was seriously deconditioned from his hospital stay. We asked Edmund to keep a close eye on my dad, and Edmund had a whole spiel about how we cared too much for my dad but needed to give my dad space so he could learn to be independent. This allowed Edmund to spend most of the time in his room on his laptop, door closed, while my dad's housekeeper would fetch water and food for my father, help him to the toilet, empty his foley bag and check on his vitals. It was she who alerted us that something was wrong -- it turned out that my father had a serious infection and needed to return to the hospital, where he stayed for another month before discharge. I believe the home attendant would have left my father suffering and deteriorate for days. The people who run Towne make a great sales pitch but ultimately, I don't think they do a great job of vetting, and it's ultimately still up to you to interview and find the right caregiver.

This company is wonderful! They were highly skilled, compassionate, and willing to go the extra…read moremile. I was able to get my mother the health care that she needed. We would both highly recommend Gentle Care Home Services to anyone looking for personal care in their home that they can trust and depend on. Their number is (732) 777-0021. They are in Piscataway but service all local areas. gchshome.com