To repeat the other reviewers, I took a chance with Mann Mortgage based on Yelp reviews and came out feeling like I won the jackpot. What an incredible experience with a flawless performance from Mike Richardson. I forayed into the home buying world once before and backed out after the mortgage company recommended by my realtor was terrible. It gave me the impression that the mortgage process was terrible, complicated, and ruthless. When my wife and I wanted to try again, we decided to do our own research and found Mike from Mann Mortgage. After your first conversation with Mike you'll know you made the right choice. The pre-approval process was fast and easy. Mike gets you a number and gives you phenomenal breakdowns of what you want to aim for based on what you're looking to spend. Everything is transparent and he happily guides you through everything every step of the way. Getting an offer accepted on a house was easily the hardest part of the process, but throughout that entire time it was Mike that reassured us and guided us to our dream home (and made up for our realtors being pretty all over the place). Even though we had a bit of a complicated mortgage (VA loan plus it was a probate sale), Mike never missed a beat. If anything, he held the deal together where the realtors (on both sides) and the title company repeatedly dropped the ball. He was the one person we could trust implicitly was working tirelessly for us and making sure we were taken care of as thoroughly as possible. Couple this with the fact that my wife and I were both irritable and impatient, and he had more than a few hurdles to overcome. Mike also nailed it when it came to closing. We were getting uncomfortably close to the end of our lease as the contractors hired by the selling agent needed multiple attempts to make simple repairs. When it was all finally taken care of and Mike could move forward- boy did he ever. All the realtors and the title company were as surprised as they were impressed with the speed of funding the loan and having the paperwork ready and flawlessly completed. I'm not sure how much money Mike made on this sale, but it likely wasn't enough. He was the driving factor behind getting us into the exact house we wanted. I still can't believe how easy it was to work with him, and how extremely capable he is. I cannot fully express my gratitude to Mike for everything he did for us. Oh, and for vets- Very, very, very military friendly. Mike is genuinely passionate about supporting and helping military veterans. Summary: Please do yourself a favor and go talk to Mike Richardson. Do it before the secret gets out and he has too many clients. I lack the ability to even imagine a better mortgage agent. read more

NEVER AGAIN!!! Big disappointment! At first Cory was all friendly like "How can I earn you business?" So, I took a chance with them and they did lock in a decent rate. They gave us a long list of financial info they needed. We gave it ALL to them way ahead because I know, once we're in the middle of packing, moving, changing addresses, scheduling closings, driving etc, I don't want to have to worry with those details. Then Mann Mortgage - Michelle and the underwriters - USED the closing deadline to leverage demanding more and more information, trivial crap, all items WAY BEYOND what they originally said they needed. And here's the thing, my wife and I have a strong income, a long history of success, and high credit score!!! They actually called my wife's employer THREE TIMES (to her employer's disbelief) to confirm she worked there and her salary. REALLY? Oh, but it gets worse... Mann Mortgage then did what all the shady mortgage companies do: We were almost at closing, we're immersed in all the demands of moving, staying in a hotel before closing, driving long distances, and suddenly Michelle is like, "Oh, we need one more thing!" Ugh. So we got it to them. Then, "No, we need one MORE thing." So, again we deliver. Then, "Oh, we need one more thing!" Yet again, I deliver taking time away from helping my wife with moving details and I confirmed with Michelle, "OK...this is ALL YOU NEED, RIGHT? After this it's done, right?" And Michelle said, "Definitely, that's it." Then she comes back AGAIN demanding something else!!! And worse, she used the "It's not me, it's the underwriters" BS, piss-poor excuse, just like used car salesmen blaming the sales manager when really they're all on the same team and know exactly what they're doing. Mann Mortgage didn't "serve" us, they "played" us. Michelle, Cory and the whole company made this process a distressing, painful, frustrating experience and trust me, they knew EXACTLY what they were doing the whole time. It's dishonest. It's bad business. And it's part of their plan. And to top everything off, as Michelle was making all these FURTHER demands I finally reached out to Cory, their "kind" salesperson explaining what was happening, expressing my disappointment and asking for some help and his exact and complete response was a text saying, "Thank you for your feedback." In other words, "F-you." (He has some personal work to do). If my review can save ANYONE the pain and hassle of working with Mann Mortgage, the time I've taken to explain this will not be in vain. DO NOT HIRE MANN MORTGAGE. If they approach do not walk away, RUN!!! . read more

Honesty, the mortgage process did not go very well at all. It seemed like every day another issue would come up to hinder my wife and I from getting our mortgage approved. At one time I was about to give up and just cancel the purchase of our new "Home of our dreams" Luckily when all seemed lost, Ryan Howard (The Branch manager) Stepped in. I do not know what we would have done without Ryan. The issues that were preventing us from securing our mortgage were not due to problems from Mann Mortgage, but from errors from credit bureaus and title companies. Ryan solved the problems, saved the day, and my wife and I are now the owners of the most beautiful home in Las Vegas that we probably never would have owned if not for Ryan. He even sent a basket of fruit to welcome us into our new home. I would recommend Mann mortgage to anyone applying for a mortgage. read more

My husband has been active military for over 20 years. Being a respected Master Sargent in the Air Force Air Guard and yearly assignments, it's hard to find time to make sure we are making the right decision when it comes to mortgage rates or loans. We've experienced the up's and the down's of the mortgage industry, and suffered from a short sale. It's hard to bounce back mentally from an experience like this and we didn't think it was going to happen for a long time. Aaron DeHart from Mann Mortgage was able to help us get back on our feet with a VA loan in 2013. He made buying a new home very easy and seamless. The whole process was stress free and hardly took any time at all. He was very helpful answering any and all questions and concerns we had. Aaron was able to help us feel solid and secure with purchasing a new home in a great neighborhood. Just when we thought we were set, we found out we were having a boy in 2015. Trying to make your life baby ready can be stressful. We reached out to Aaron again to see if we could qualify for a refi. We needed some cash to pay off a car, get a new roof, and purchase a "mommy" car for our new addition. Again Aaron made this quick, easy, and seamless. He took the full out of stress! Aaron is not only our mortgage consultant; he is our friend. There is no chance of us reaching out to anyone else for any home loan needs. I would definitely recommend Aaron at Mann Mortgage to any proud officer in the market for a home or a refi. A++ service and a friend for life. read more

The staff here is super helpful. Max and I worked with Cory Henderson to get our mortgage. He went above and beyond to help us out. He was available to answer any questions we had through the process. He worked hard for us and I'm so thankful we came across these guys from our realtor! read more

Cory was great to call me back after my initial call and it went downhill from there. We are shocked this office has so many reviews with 5 stars. There was no communication unless we initiated it with several calls. I even left messages and tried to contact someone at the home office to no avail. Cory was rude and condescending. He would not answer questions we had. He would not return calls when he said he would. We were so upset by the lack of professionalism that I took the time to summarize our contacts for future reference. When we actually reviewed how we were treated, we were disgusted by it. We were trying to refinance a rental from out of state. I assumed we were treated badly because we were not local, but that is no excuse. My first contact with Cory was on January 5. He told me it would take 6 weeks. It is April 15 and they just keep delaying. I seldom write reviews, but if I can save one person from the frustration I have had with this company, it will make up for it a little. Stay away! read more

Michael Richardson was a gem to work with while purchasing my first home. He was attentive, knowledgable, always extremely quick to respond, answered all my questions (sometimes more than once!) and explained all my options. He was a relief to have on my side. In our tough housing market where homes sell quickly, knowing I could rely on Mike made a world of difference. Thank you Mike and Mann Mortgage for taking some of the stress out of first time home buying! read more

Cory Henderson is the best in the business. My wife and I met with several brokers before meeting Cory. The brokers before Cory promised the world but when push came to shove could never back up their talk with action. The best quality about Cory is he promises nothing and proves his worth in action and experience. He's a grinder. His staff is the same (namely Meghan), they put their heads down, expect action and deliver. results. read more