Gerald Chan Director of Health Care at ABLE MEDICAL was very welcoming and patiently listened to my…read morehealth concerns.He recommended several medical items personal for me that have helped in my healing.

As a medical professional, I went to purchase ems supplies for my family. As this was the nearest…read moresupply store in my area, and the reviews made it seem, they were an affordable and accessible option. What I found instead was a set of shears, a few rolls of gauze, and paper tape for gauze came to be over $60. EXTREMELY disappointed with the markup. God help anyone looking to get basic sodium chloride at 100ml... $25 a bottle. Price gouging was horrendous. Could not recommend less.

TL;DL - Allure is great to work with! Highly recommend!…read more If you want to read more about my experience... Upon discharge from a skilled nursing facility, my father was ordered some Durable Medical Equipment (DME). Wheelchair, bedside commode, walker. All the tools he needs to be safe at home. These orders have to go through the doctor and insurance for approval. It's ludicrous to send patients home without these DMEs though. I started working with Alex and Rizza. He was very helpful. We had many calls with them and the doctor's office to try to get paperwork corrected. Alex and Rizza were very patient and reminded that doctor's office many times exactly which page needed to be corrected. Both Alex and Rizza kept me updated, worked with me after day and calling the doctors office. At the end, we finally got what we needed. A huge thanks to Alex and Rizza for keeping the patients in the forefront and pushing through the bureaucracy.

I went to Allure Medical Supplies for a new scooter I was nervous, but Alex helped me so much…read moreright away. We tried a lot of options and he carefully explained everything. We came to a good price. What a wonderful employee!

Had a bum knee and felt like I needed a cane for a week or two. It would have been easy to buy one…read moreonline, but I really wanted to talk to someone who knew how to adjust a cane properly. Kingdom wasn't super close to my apartment, so I combined my trip with a stop at the Botanical Garden, which is good for my soul. A knowledgable staff member helped me choose the right cane, and the price was no more than I would have had to pay online. Very glad I chose to shop local.

My clinic was difficult to deal with when I needed help with a medical product…read more Christine at Kingdom Medical Supply sorted it out with my doctor's office and she is very helpful and easy to deal with. She always answers the phone immediately! very quick and polite. She is friendly and understanding. I was uncomfortable discussing an embarrassing medical issue. She is so kind and understanding the the service/delivery is quick and efficient and she sorted out everything with my clinicians at UCSF and also with my insurance. Thank you! I am very grateful and I appreciate it!

They have a good selection of namebrand products. their service is OK and their prices are a lot…read morehigher than going to a MAIL order place like Amazon.

When my dad had a hip replacement, A to Z made sure to deliver his walker and bedside commode so…read morequickly, that the supplies arrived around the same time that he got home from the hospital. They are always very responsive and extremely professional. When something so critical needs to arrive on time, there is very little room for error and these people really understood that.

Great experience here, Josiah really exhibits the best in customer service. He was very patient and…read morewas willing to put together some things for us to try, despite us coming in late. I called several places, but Josiah was one of the two that actually me back and provided lots of useful information. Highly recommend if you or your loved ones need DME!

Such kind people. I…read morehad a little dispute with gravity last week. I was sure I was fine, right? Urgent care said I might be fine and suggested I returne if I wasn't 100% Monday. Monday came and I was not 100%. Xray time! I am so not fine but nothing broken and no need for surgery. Urgent care suggested a visit here for supplies. There was drama in the tunnel! Drama! I made it to the island with 6 minutes to spare. However, parking karma was barely with me. I phoned from around the corner. The lovely gentlemen said they'd stay open for me and that I could use their sole parking space! Once inside they didn't rush me through selection and purchase. They measured equipment and everything. Very caring individuals. The place was neat and spacious. Very chill experience.

This store is price-gouging guilty of senior abuse. They charged me double the Amazon price $45 for…read morea pair compression socks, I am 86 years old. I returned the socks in the original package unopened and they refused to refund the credit card payment. Of course, I am disputing the charge.

I will not retrurn. Very rude, unsympathetic, and unhelpful staff. High prices for home health…read moresupplies.

I'm basing this on the orthotics they made for me some years ago. I finally found them again and…read moreI'm ready for them to make me another pair. If you suffer from real or disabling foot pain, Pacific Medical Prosthetics is the place that I really MUST recommend to you. The orthotics that they made for me maybe six or seven years ago were perfect!! I really had never felt such a relief from my crippling foot pain before!! I sometimes would go somewhere and just couldn't make it back to the car because I was so disabled from the sharp pains in my toe joints. After having a very long career as a registered nurse and being on my feet all the time there is a lot of damage to my feet. The staff at Pacific Medical Prosthetic were so professional and knowledgeable that they properly measured my gait and impressions for my feet and made an amazing shoe insert specifically for ME! I could finally WALK AGAIN!!!!! I have been successfully wearing these orthotics for years. I just went to my regular doctor to get a pair of orthotics, covered by my insurance which they were, but they're so painful to wear and I don't know why. So, I am back to Pacific Medical Orthotics to get them to CREATE a new pair for me. It's really a craft for them and they do an amazing job. I'm hoping that my second impression of them is as stellar as my first way back then. I'll certainly check back with Yelp and give them a second review when I find out. Sincerely, Tom Atkins, RN

Had a custom pair of orthotics casted & fitted by Ashley Seefeld, CPO after being referred by…read moreParnassus Podiatry Group. Great experience: Ashley is fast, thorough, very competent & a lovely person. I am very happy with my new orthotics & am running pain free again. The location is clean, bright & has readily available appointments. Unfortunately they are no longer offering orthotic casting at this location! I am glad I got in before Ashley left the practice. She is headed down to a practice in Redwood City, Gary Berke Prosthetics (650-365-5861). She recommends Michael Plafker, CPO at SF Prosthetic Orthotic Service (415-861-4146) if you are in need of orthotics in SF.

So, while enjoying the World Dog Surfing Competition, barefoot on the beach, bam, jammed my big toe…read moreinto a rock hiding in plain sight. Ignored it for a week, then hobbled to Urgent Care. 45 minutes later I'm clumping home like Frankenstein. Since I'm about to leave for vacation at the very same ocean, i went to 7 medical supply places looking for a waterproof boot cover. I wouldn't have had to go to some of these places if anyone actually answered their phone. Soooo, nobody carries boot covers, in spite of the fact that our city is surrounded by water on 3 sides, and Amazon has plenty to choose from. The lady at the desk, despite being on the phone, immediately acknowledged my existence & asked me to wait a minute. I looked around and they seemed pretty well stocked with a lot of items I didn't see in the other stores. Sadly, I struck out again, but left in a good mood because I interacted with a genuine human, friendly and helpful. ITC gets my vote.

I asked my doctor to switch to a new company for CPAP supplies…read more After waiting quite awhile for this company to respond, they called me and said they were processing the order. Weeks later I called them and they said they had no record of the order, but then the billing clerk backtracked and said she remembered the order, but they were out of supplies and not accepting new patients (because "we would not have enough supplies for our current patients"). Next she informed me they don't deliver in my area anyway (14 miles away from their location). Very unfortunate it took several weeks to get this information. I will let Medicare know they are not accepting new patients, since my insurance company is still referring to them. Very bad customer service. Clear they don't care about their customers at all.

Absolutely terrible customer service. Never received the rental but want to charge me anyway to sum…read moreit up. They were outside their own window of delivery by 12 min with no response to our texts for over 30 min because their phone was in "eco" mode. Unprofessional and unacceptable. In that time we got a rental at the Six Flags itself which btw was cheaper by about $30+. What would you do if you were waiting on a delivery for over 30 min with no response? Chalked it up to being a scam and got another. Now they want to blame me for changing the delivery time, blame the prior customer as well, even though they were the ones that agreed upon the time. Clearly understaffed, unprofessional, and horrible customer service. Idk on what world they live in that someone should pay for goods not delivered or services not rendered. Never again. Avoid at all costs. Update: +1 star. They have agreed to a refund (& future discount--though doubtful I'll use it after said experience) through their escalation team. It's unfortunate I had to write reviews about the experience to get one. Hopefully they will re-evaluate how they do business or adjust their cancellation policy, especially on the basis of their own delivery driver being late & unresponsive.

Don't depend on Cloud of Goods for you rsvp being delivered on time!!!…read moreCloud of Goods was hired to deliver a knee scooter for me to use for a weekend when I traveled to Memphis Tennessee for a business conference due to a broken foot. I arranged for them to drop off the scooter at the hotel by 12:00 (who was made aware that the scooter was going to be dropped off). We got there at 1:00 and the scooter wasn't there. I called the company and got lost in their automated system. After 3 calls I finally figured out how to talk to someone. The guy was very hard to understand with a thick Indian accent and was very nonchalant about the issue. He called their local vender who was supposed to drop off the scooter, who said he would be there in 30 minutes. An hour later I called back because he still wasn't there. Same thing. Was told that he would be there in 30 minutes. He finally showed up after 4PM. OVER 4 HOURS LATE. They tried to appease me with a $20 refund which I declined. The scooter itself was worn with 2 pieces of duct tape on the knee pad. Very disappointing. Should have been an easy delivery but obviously their execution sucks.

After Dwight took over the business I no longer travel to Berkeley to repair my wheelchairs…read more Its service becomes very efficient and effective. Dwight is a very good business man and himself & his staff serve the client with genuine heart. I can't ask anything more.

I was the inquiry person for a wedding party who did not end up using them, but they were very nice…read moreon the phone, helpful too.