Darrick's Preferred Auto was a delight to work with! My vehicle was in need of some significant…read morerepairs, and I had been given quotes by other repair shops that were higher, and not entirely accurate. Not only did Darrick's technician take sufficient time to put the car up on the rack and thoroughly examine what was wrong, Dan patiently spent time explaining to me what was necessary to make my car road-worthy and SAFE afterwards. I was not rushed into a decision whether to let them do the work or not. Some of the parts needed to be ordered, so rather than having me come back when the parts came in, they loaned me a car to drive until the repairs were done. When I picked up my car, the office personnel were super-friendly. This business does quality work and has excellent customer service!! I'm glad that I made the 2-hour drive to bring my car here! HIGHLY RECOMMEND!

While I didn't use the auto service, Roger was very persistent and diligent in finding me and my…read morepoor broken motorcycle on the highways of Minnesota and towing us to safety. It isn't that much fun having your transportation break down thousands of miles from home, but I got great service, good advice, and delivery to a safe harbor . In the end I felt I had been rescued by a local friend and that helped make a potentially horrible event much easier to tolerate.

Very knowledgeable about my Chevy sonic 2013. They are helpful and prices are reasonable.read more

This is the best repair shop in town. No extras added, only the items you need. I have used this…read moreservice for just oil and also major problems with great results.

Elmer's did a fantastic job getting my old Suburban back on the road...he did it at a reasonable…read moreprice, efficiently, and was honest as it continued to work for a long time after that and I didn't start having other things go wrong after my visit which is what frequently happens to me when I take my auto to other places.....Recommend checking him out if you need some auto repair for sure...

Elmer is super kind, and he always done a fantastic job fixing up our cars at an affordable price…read more Recently I took my Chrysler in for the AC to get fixed and it was done way faster and was way cheaper than I thought it would be. I highly recommend Elmer's.

Maintenance done on our 1971 VW Super Beetle on10-6-2025. Excellent quality work done by Bard…read moreDiercks. Very fair prices on labor and parts. Highly recommend Diercks Brothers Auto at Byron, MN!!

I've brought my Audi here numerous of times, and the work is always top notch. They never try to…read morecut corners or up sell on anything like other shops do. I'm a loyal customer and will go no where else.

They cheated on me and over charged me $151. First, the administration staff is impolite and Todd…read moreuses the F... easily. He was supposed to change the pads for two wheels but he changed for only one without taking out its price. Todd denied that providing me service however I have the text message of him stating my car is done and the total is $800. They prefer collecting cash not to pay the taxes to the government. Simply, not trustworthy shop and finally they say that what they gave me is not a bill and only estimate for service. Todd has offensive attitude and take care!

If you're reading this, you must be second guessing yourself about going back to the dealer that's…read moreeither overly expensive or screwed you over... been there done that. Hear me out, you've come to the right place. After hearing about RAC from some friends and some birds around town, had to give them a try. This place is the bomb! Can't say enough how helpful Tod is. Goes above and beyond to help you out and get the best price for your repairs. Dude is on top of his game! And as busy as they can get, they still get you in and get it done within a reasonable time. This is the only place I trust to bring my vehicle to now. I highly recommend you give Tod and his crew a shot, it's totally worth it. They put their customers first over everything else! Nothing but positive words for this place.

I had two punctures in my tire and Dave patched it up in record timing and got me on my way…read more Exceptional Service!!

if I had the option, I wouldn't give it any stars forget this dude he's a crook. He will stick it…read moreto you. I don't know if he tried taking advantage of my business only because I'm a woman and he thinks I don't know what I'm talking about when it comes to vehicles,I know exactly what I'm talking about. I just didn't want to do the work myself because I don't like doing wheel bearings. I took my Honda in there to get all of my wheel bearings done and he turned around and ordered me $800 worth of tires for my Honda and said that it just needed tires no dude it needed wheel bearings so yeah I ended up paying for the new tires and still having a wheel bearing issue and i went in To talk to him about it whatever before the tires even came and he just totally he like ignored me walked away from me. He was just rude seriously once he got my money he quit being nice to me and was just an asshole.

Friendly and honest car repair. I have been going to Joe's Auto for 2 years now and I really like…read morethem. They will be clear and upfront with me with the cost of any repairs. They also give you a detailed report sent to you from your visit with pictures and recommendations. They are not going to push you into anything or try to upsell anything to you. They have a convenient shuttle system so they will drop you off and pick you up if you leave your car with them for the day. I called a couple of days ago asking about tire prices and the employee gave me a very thorough explanation of options. Given that my tire size is somewhat rare, he said he would give me a call the next day to see if he could come up with any additional tire options for me. He followed up the next day, with lots of information, great detailed explanations and his honest recommendations (based on my budget). Tip: call and book your appointment at least two weeks in advance as they fill up quickly!

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

Travis and staff are great. They are honest and trustworthy. It's hard to get in right away but…read morethat's because so many people realize how good they are.