I'm exceptionally pleased with the work and professionalism that I experienced today. My car had…read morebeen covered with bird droppings (and I do mean covered!) that I couldn't get off with standard car washes and thus risked ruining the paint on my car. So I brought my car in for a hand wash and man, did they ever do an amazing job! The attention to detail really makes a difference, the car looks great! And I feel the price was very reasonable. Plus the environment was pristine and very professional. I will be back!

This company attempted a predatory tow and then extorted $200 from or family just to drop our…read moreU-Haul, a blatant case of roadside blackmail. We had parked for less than 20 minutes to grab food, and the tow truck driver admitted he felt the hood of the vehicle and knew it was still warm. He was fully aware we had just stepped away and were nearby.... No "no parking" signs anywhere easily visible (especially at night). My husband had traveled all from Washington State to pick up our daughter from college, and this is the kind of disgusting, exploitative behavior they encountered. Instead of allowing them to retrieve the U-Haul, the tow operator demanded $200 on the spot or threatened to take it to the yard, which would've cost over $1,000 and left them stranded overnight. They were coerced into paying to avoid even more damage and delay. What's worse, this same company threatened the young employees of the burger establishment, telling them they couldn't move their own cars because their license plates had already been recorded. Those employees ended up having their vehicles towed after being intimidated by the same tactics by this deplorable company. It's an absolutely appalling abuse of power. The photo of the business owner shows him standing proudly with a child, I truly hope he treats his own family better than he treats complete strangers. What this company is doing isn't just unethical, it's predatory, manipulative, and disgraceful. Stay far away from this business. They operate without integrity and prey on people who are just trying to go about their evening.

From the owner: Rapid Roadside offers fast and friendly towing & roadside assistance including tire changes,…read morelockout service, jump starts, fuel delivery, battery replacement and installation service. All backed with extremely friendly and kind experts to help you in your time of need. We understand the situation can be and is usually frustrating. We specialize in getting your situation resolved with kindness and compassion.

We were picked up late in the evening very efficiently. The towing man was so helpful. It was…read morepouring rain. He let us wait in his shop even though it was late. He was kind and helped us navigate a hard situation.

I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

It's a great feeling to know your vehicle is so well taken care of! They are a 5 plus star…read morebusiness for quality and value of service. Hats off to a great team of people!! Thank you!

Service team was nice and professional. everything was done in a timely manner. I use them for all…read moremy car care needs

Recently had a vehicle in and was told it was going to be 1-2 weeks. It ended up being 6 weeks…read more Every time I called it was one reason after another and no one ever reached out to me, rather I had to call and ask all the time what the status of my vehicle was. My insurance company complained they were not responsive. The body work looks good, however there are other places to go that aren't such a hassle.

Dustin and Brandon are very helpful. I called ahead to schedule an estimate, and they were very…read moreprompt. They worked with the insurance company to get the estimate, and the payment promptly. Communication on setting up an appointment to have the car worked on was excellent and easy. WE got the car into their shop, and Brandon made it a priority to have it worked on asap. Southpoint had it done in a days time with quality and as expected. They even went above and beyond to repair some of the paint dents I had with some left over paint! A+.

I highly recommend calling Rochester Towing for your towing needs. Steve was kind and helpful…read more towed my vehicle, updated the dealership on all the essential information and followed up with me after the call.

Always very helpful and very kind. I've used them more than once and they always try to fix it for…read moreyou if it is something small so you can avoid a mechanic bill. I recommend.