Only hired All Exteriors because a promotion for 'half off labor' came in the mail. I wish I heeded…read moreother people's advice about this company. I had a small job and it was estimated by Kelsey. "Two week lead time," he said. Two weeks after they deposited my down payment and had not scheduled/ nor had any communication with me, I began to call. Daily. One call, when I asked the women who answered when I would receive a call back - since the first two messages didn't do anything - she told me, "I don't keep tabs on the other people in the office." I finally got on the schedule just over a month after my down payment was deposited. The crew showed up and stated they could not perform the job that was quoted and would need to sell me additional services to complete. I refused. With it being winter now, I am now unable to get the job completed until spring.

I've been contacted by four pervious customers and one that declined their service, ALL commenting…read moreabout issues with the owner! I have all the screenshots of it, cheaper isn't better, research companies; I just found multiple negatives at the BBB.

Krumm Exteriors removed our old cedar deck and replaced it with a completely new deck with a new…read morelook! It's much brighter than the dingy old planks, which were replaced with a composite Trex flooring that matches the shakes on our house. Railings and posts are white, and the crew even added a doggie gate so our dogs can spend time on the deck but cannot go down to back yard. The workmanship was excellent; the crew took pains to do everything correctly. The crew - Ben, Colin and Steve - was fantastic! Extremely good at their jobs and the three of them enjoyed working as a team. They were very nice, we missed having them around when the job was finished! We highly recommend this company and will for sure use them again. Anne Martin, Woodbury MN

Had a roof siding and some other stuff done. The sales person that I dealt with was let go during…read morethe process. So there was allot of back and forth as to what was promised and what we actually ended up getting. A 3 week job took 6-8 months at one point had a trailer in my front yard for a couple months during holidays thanksgiving and Christmas all the siding off the house. Family came up looked horrible to have family arriving and no siding and a Krumm enclosed trailer in the front yard. There's allot more I asked that my windows and aluminum siding be left at my residence was told no problem. It was all hauled off. Told them I wanted no holes in my roof. They installed a satellite dish that was not hooked up back in the roof. I asked to have the shudders put back in the home. The guys argued everytime I mentioned it. You don't want that. You'll get wasps. Ya I do t want that. My wife does! The mate are cheap mernards crap windows and metal. Windows ordered were wrong size. Corners of the edges of home have gaps in the top. They didn't want to do the facia when they did they threw it up looks like crap. I can keep going. I in no way would recommend this company. I'd say stay away at all costs. When the facia they put up came loose. Took about 3 weeks to a month to have that nailed back up. Bent nail under a shingle the same thing. I highly recommend using any other company.

For anyone who heavily relies on honest reviews, this is for you…read more We had an issue with our dryer not venting properly in our attic. Therefore, I had no dryer. Between me and my husband we were scrambling to find someone to come out and fix the issue. Mike was already busy but fit us into his schedule next day so we could have things up and running. Come to find out the connection issue was our roof starting to rot and the tubing had fallen due to builders of the house cutting corners(In my opinion). I'll tell you what, Mike still did the best patch work you could ask for on the fly. He was upfront about everything going on before doing anything. The issue is and was for roofers to come out and fix in the long run. But he got our dryer functional again and made us aware of the bigger issue. All the while I was jugging my one year old around. Everything about the job ended up being a fly by the seat of your pants kind of thing. Even accessing our attic. The price was more than fair, he documented everything, didn't replace anything that didnt need replacing, he came out next day for us, he was honest in his work and gave a good sturdy handshake. Mike will be the first call I make the next time my house needs help.

Mike put in grab bars in my shower that is fiberglass. He did a wonderful job. So glad that I have…read morefound a handyman that I have now for other projects in the future. Price was reasonable for the time he spent. Cheryl E

Had a fireplace re-grouted and a chimney damper installed, fit me in during busy season, was always…read moreon-time and easy to get ahold of, all around great experiance. Price was even with competition and with the quality of service I will be a repeat customer.

I would not recommend Dupont Decks based on my experience…read more I invested nearly $55,000 in a custom deck, including paying thousands of dollars extra for the structural requirements necessary to support a future four-season porch. That future porch wasn't just a verbal discussion--it was specifically included in my contract and was a major reason I chose this company. Unfortunately, the workmanship has been disappointing from the beginning. The deck boards are uneven and improperly installed, allowing water to pool and collect against the house. There are noticeable gaps in trim and wrapping, the stairs have settled and developed a dip that has caused the railing to bow, and even the stair lights have begun pulling out because of the movement. Whenever I raised concerns, I was repeatedly told everything looked fine or that I needed to wait over a year for the deck to "settle." When the problems continued, the responsibility shifted to me instead of the workmanship. The most disappointing discovery came later. I recently learned that the deck did not pass the county requirements for supporting the future four-season porch that was included in my contract. I now have to spend thousands of additional dollars correcting work that should have been completed properly from the start. What frustrates me most isn't that problems occurred--construction projects can have issues. It's the unwillingness to accept responsibility and the repeated attempts to explain away legitimate concerns rather than deliver the quality and contractual obligations I paid for. For such a significant investment, I expected quality craftsmanship, attention to detail, and a company that would stand behind its work. Instead, I was left with ongoing workmanship issues, additional unexpected expenses, and a deck that has fallen well short of what was promised. Based on my experience, I cannot recommend Dupont Decks.