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    Szostak Lorri L, MD

    1.0 (2 reviews)

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    8 years ago

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    Rutland Primary Care

    Rutland Primary Care

    1.5(4 reviews)
    1.0 mi

    It is impossible to get ahold of anyone, they rarely call you back. The best way to get answers is…read moreto go directly to there office. Also, if you have to reset your portal login. You will have to WAIT for your authorization code because they MAIL IT. It's ridiculous.

    I hated this place…read more Just to start care here you have to send out records requests and if those records don't come back you can't make an initial intake appointment! They then leave it up to you to get your previous providers to send the records. After this, I needed a referal to see my surgeon who is out of state, my doctor Lora Lapreese said she would send out a referral. That didn't happen. One of my medications required a prior authorization because it's a controlled substance, but before we even got there she made me sign a "stimulants contract" saying "oh everyone in VT on these medications has to sign these". That's a lie. Also, after the insurance company put up a fuss about covering my medication because it's expensive, I then had to call daily to motivate her nurse to do her job and figure this mess out, all while not on my medication, and getting discrete undertones of being treated like a junkie. The doctor's nurse rarely calls me back. The answering staff are an experience too; Every time I call it's something new, they're either rude, short with me, continually transfer me to voicemail before I can finish my statement explaining the intended party to be reached is at lunch and that I need to speak with someone else, I've had answering secretaries gatekeep me from talking with my doctor's nurse by continually asking me for my DOB so they can look me up then when I comply they proceed to try to help me themselves which they can't because I already tried that and had to call back, and when I ask for my doctor's nurse repeatedly they continually block me. Very frustrating. I also got to meet their outwardly transphobic psychiatrist/nurse practisioner Claire Connor who made it perfectly clear to me that she should not treat me because I am transgender, continually impropperly gendered me throughout the session, and was even bold enough to call me a "young man"...I'm a young professional in my 20's, have presented female for over a decade now and am legally recognized as such by the government, and she is a transphobic bigot who does not deserve her practicing license. I will NEVER go to this company again and I would never recommend these "professionals" to anyone, even my worst enemy. STAY AWAY!!!

    Cynthia Spellman, MD - Dr. Spellman

    Cynthia Spellman, MD

    2.0(4 reviews)
    74.7 mi

    A month or so ago I tried to make an appointment. I just moved here from Nevada where I was treated…read morefrom ADHD for over a dozen years. It took a few attempts to get a response, eventually received a text message from her saying she doesn't treat ADHD. The next guy I tried to get ahold of, Viagrande, ended up being a crook that steals from patients just seeking anyone that will give a crap and help. So thanks for not believing in your own profession and just turning away people. Maybe helping others isn't your forte, or any one else's out here. Can't wait to get back to the honest and trustworthy people of Las Vegas.

    This psychiatrist takes one whole session that I paid $200 for analyzing how hurt she was about a…read morebrief text I sent when she texted me asking when our next appointment was. I wrote something like "next wed." And she spent 60 minutes telling me how aghast she was. Why is she texting instead of checking her calendar anyway? Most people wouldn't even respond. Her insistence on patients paying for a minimum of 4 sessions at a time is a grievous burden. Most people cannot manage $800 at a time. She continually mentioned she thought I was well-off and couldn't I just "stop working." I could tell she had no idea who I was and what my situation was. Several times, she took texts or even calls during my appointment from patients "in need." But on my last appointment ever, the day before I was to have major surgery, I needed to use the bathroom, was locked out of her office. She didn't open her office until 20 minutes after my appointment. I had left to go find a bathroom.  She hadn't even noticed my texts asking to be let in to use her bathroom.   She is a "truther" and goes on tangents about the government and how big brother is watching and that the Newtown shooting and the Boston Marathon bombing were staged and actors played the roles. Also, the largest problem for me was that after going to her for almost two years, I never learned any tools to handle my issue.  We never discussed techniques, approaches, etc. She would just repeat back to me whatever I said, in question form. Finally, the 2 times she charged my credit card without my permission really threw me over the edge. The first time, I changed from once a week to twice a week, she told me weeks later she had charged me the $100 difference for the rate, without my permission. After leaving me out in the cold 20 minutes past my appointment time, she charged my CC she kept on file.  This was so scary to me that I stopped all my credit cards, unsure who had done what. When I found out it was she, I was disappointed.

    Szostak Lorri L, MD - psychiatrists - Updated July 2026

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