This company has done right by me twice now. First: Lee Company tried to scam me into replacing my…read moreHVAC unit at hefty price, stating: The system is beyond repair. It was a cold day during Thanksgiving week, I had family staying from out of town and we had no heat. After a week plus, due to insurance red tape, I still didn't have heat, insurance said the unit could be repaired. I was recommended: Simply Service Company. Brian came out and fixed a minor part and had it running in no time for a relatively small price in comparison (I cancelled my Lee Company plan, garbage company). Second: I needed to have a mini split system unit moved and the condenser unit put on a pad, Brian came back out, assessed, gave me a price, and I agreed to have the work done. Again, I could not be more impressed with the work Brian did. It's very hard to get good, clean, professional work done these days. Simply Service and Brian do just that, time and again. Brian's attention to detail and work ethic is second to none. He worked until it was completed, and perfect, and for the price quoted with a smile on his face -- even though it was damn cold out and the sun had set hours before completion. This is the company, look no further. --Cory

After our home had a tricky HVAC issue, Jarratt and Brian were very helpful and responded quickly…read more I could tell both of them were very knowledgeable and didn't just look for a quick fix. They took the necessary time to properly diagnose and fix the root issue. I am very thankful for their service and professionalism

Timely response, great service. Would absolutely recommend Josh and his team, and will use them…read moreagain personally if I have another issue.

We have used SOS Plumbing multiple times at our home. Josh and Wes are quick to respond, always…read moreprompt, respectful of our home, and trustworthy. We have referred several friends to SOS, and they were pleased as well. I would highly recommend them for your plumbing needs.

Top notch service. These guys are the smartest fastest most professional guys in town. Very…read moreaffordable also. Highly recomend you call them! Taylor fixed our Ac. He diagnosed and figuired out the capacitor was bad. fixed it in no time at all cause he had the part in his truck!

Great company. I love when a company values and cares for you and your family. They are honest and…read morevery reliable with reasonable prices especially considering they go above and beyond to get you taken care of!

Nick with Brentwood Star Plumbing is top notch at what he does. I initially worked with them on a…read moreLifeSource home water filtration system but also ended up working with them for additional plumbing needs I had done in my home. Nick explained all that was involved, ensured I understood my options, worked with my schedule and just overall was a pleasure to work with. Highly recommend and can confidently say they're my plumbers moving forward.

Nick seemed very capable and charismatic to us when he did a few jobs for us. Then about 5 years…read moreago, we had him do extensive work on our plumbing system which cost us $15,000. He told us that we would have his personal guarantee to make sure everything is right. We had some trouble during the process at that time, but he did fix it. However, since last year, we noticed some leaks and issues and we tried to contact him many times. We called him several times, left messages, and sent text messages to both of his phones. We never heard back from him. We had to stop using the upstairs bathroom because of leaks through the floor when we shower there. Now we will have guests coming soon and we want to fix it. I called him again several days ago and left a message once again there was no answer and no call back. I wondered if he moved or stopped doing business. But when I did a search online, I found that people were leaving him reviews as recently as three weeks ago and that he was replying. So he was just ignoring us?? Also, the work he did in the past was a bit destructive. When he moved our washer and dryer connection from the garage to inside the house, he made the original pipe unusable. We only found out about this now because we wanted to convert the garage into a living space to have another washer dryer connection. As a result of the way the work was done, the conversion we hope to perform will be significantly more expensive. Perhaps there is a reason to damage an unused main pipe, though I can't think of one.

Worst service company I ever dealt with. The owner and his daughter came out to perform 4…read moredifferent projects we needed done. They were way late getting there and I had to leave. They told my wife they completed 2 of the projects (neither of which were done correctly), and told her they had to get a different machine and would come back in 2 days. They talked her into paying for the full project in advance - our fault for trusting them. THEY NEVER CAME BACK. NEVER RETURNED OUR MESSAGES. Not good folks in my humble opinion.

I used and recommended this company for decades. All the employees are gone, and the current owner…read moreand his daughter ripped me off for $1000. They refused to show me the Lowe's receipt for the water heater they indicated cost well over $1000, charging me $2350 for a water heater Lowe's said they sold him for $550. Avoid this thief and his daughter. I was willing to pay $200 an hour labor, but they ended up almost 4X that amount. If they will do this to a loyal and long-standing customer, they'll do it to you.

I have used 4 different companies in the past. This one is most informative, and they have the…read morefriendliest staff. This will always be my first call in the future.

A Local Company Providing Superb Service. From There Excellent Phone Reps To Honest, Informative…read moreSales Staff And Highly Skilled Technicians McNeece Offers Solutions To Your A/C And Heating Needs. Installation Of Our A/C Unit Was Great. Bradley's Crew Were Friendly, Knowledgeable And Willing To Answer All Our Questions And Concerns. We Are Also Happy To Use There Semi-Annual Inspection And Tune Up Plan. A Great Company With A Highly Talented, Informed And Dedicated Staff.

UPDATE: Within two minutes of posting this review they attempted to call and text. Turns out this…read moreis what it took to get a response. This time Austin did provide me with a screenshot where a refund was processed. It was dated one day after I had to call the CC company to finalize the dispute (6 days ago). Not sure why they didn't handle this sooner to avoid the CC company getting involved or why they didn't send the screenshot as soon as they had processed the refund. Nonetheless, the experience stays the same but it appears they did eventually process a refund 3 weeks later. We had been recommended Nonstop Commercial Plumbing to have them replace hose bibs on our house. I talked to Austin on the phone to tell him exactly what I wanted done and how I wanted it done and asked for a quote. I never received a quote (even a ballpark idea) until he was on his way to our house 3 days later. At that point I asked for a quote and it was higher than expected but not high enough to start over with someone else. When he got there and I showed him where the two hose bib locations were he acted as if he didn't know there were two and tried to play it off like he was going to give me a deal and only charge me for one. Ironically, I had the text where it was clear I needed two replaced and he had even addressed the pricing accordingly. Anyway, he then talked to my wife about a water filtration system and told us if we wanted to do that he would come back on Friday to install the system and do the hose bibs for "free." We asked specific questions and again I was very clear on my expectations if we were going to do it. We decided to move forward and he took our information to get us on the schedule for Friday (April 10th). However, when he sent us the details over I noticed that the wording was vague and I began asking questions via text with Austin & Josh. Neither of them responded and I noticed my CC had been charged for $2,850. At that point, I told them I needed answers by noon or I would have to dispute with our CC company. When they did answer I had to press them for direct answers and eventually found out they were not planning to install what they had said they would be installing. They were banking on us not knowing anything about water filtration systems and putting in a lesser quality system than what they had sold us. I told them we weren't moving forward and that I expected a refund. Our neighbors had also signed up and let them know they were not going to move forward and needed a refund for the same reasons, they weren't getting what they paid for. At this point, they didn't show up, which is what they had been asked to. However, they never refunded the money and kept telling me they were working on it and giving me excuses. After 3 weeks I let them know I needed the refund processed that day with a screenshot showing it had been done and they never responded. Luckily, our CC company took care of it and refunded our money. I'm not sure at this point if our neighbors have been refunded. We also found out that the person that suggested them ran into an issue of them never showing up to install the water filtration system and has had to cancel on them now as well, not sure if they received their refund. My perception is that these guys are counting on you not understanding what they are doing and they "upsell" and overcharge for the job. I ended up getting another company to do the hose bibs with an extra water shutoff for $300 less than they had quoted me.

UPDATE: After the pro requested full payment, communication deteriorated. I was having flooring…read moreinstalled at 8am in the morning and the toilets were supposed to be removed. He said he would be there around 4pm but did not show up. I had to contact him several times to get updates and he never follow through. He promised that a tech would be there first thing in the morning and if he was 10 minutes late, I would be refunded the whole bill. I had to call the tech the next morning because he did not show up and he stated he knew nothing about it. He showed up 90 minutes late. I was ghosted by the pro after that and they never showed up to replace the toilets and I had to pay a real pro to do that. I have still yet to see the refund. If you read further reviews, there seems to be a pattern. He also tried to sell us a water filtration and pressure system.

Probably the worst customer service. Jessica rather not talk to anyone unless it has to deal with…read moremoney. Refuses to answer calls and has no clue what's going on. Once explained she got an attitude. Would not recommend.

Great people, always fix plumbing problems at our preschool (9 bathrooms!) promptly and…read moreprofessionally.