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    Pure Southern Water

    4.7 (13 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 days

    Response rate

    100%

    Services - Pure Southern Water

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    Pure Southern Water Photos

    Portfolio From The Business

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    Char C.

    While we did not end up using this company, I was very impressed with several things. It was easy to book an appointment for an estimate. They communicated same day, scheduled an appointment quickly, and communicated on the day of the appointment. David was knowledgeable, answered all our questions, and even brought a small gift. Their prices were just below the competing bids we received. They also had a much faster install schedule than competitors. For us it came down to RO manufacturers. Sort of like deciding between Camaro and a Mustang, we wanted to stick with a brand we knew. But based on their presentation I have no doubt they would provide a quality service for a reasonable price.

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    16 days ago

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    13 minutes ago

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    Drake Y.

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    28 days ago

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    Drake Y.

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    16 days ago

    Quickly changed my whole house water filters. Professional and prompt service. Would definitely recommend and will use again.

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    Drake Y.

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    1 year ago

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    Drake Y.

    Thank you for the review, Char!

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    6 days ago

    Courteous and competent individuals. Service oriented. Knowledge re water purification systems!

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    2 months ago

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    4 months ago

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    Drake Y.

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    9 months ago

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    Drake Y.

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    10 months ago

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    Drake Y.

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    2 months ago

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    Drake Y.

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    10 months ago

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    10 months ago

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    Review Highlights - Pure Southern Water

    David and Marla have been easy to work with, and incredible at answering all of our questions.

    Mentioned in 4 reviews

    Read more highlights

    RainSoft

    RainSoft

    4.2
    (5 reviews)

    Rain soft The only…read morething they got going for them is they are American made 1958. 6 inch in diameter they come up to your hip. You do lose water pressure when you put these things in. They kill you on maintenance. They will lie to you and tell you they have a lifetime carbon right to your face. They have activated carbon. It's good for about 2 1/2 years on their in and out non-back wash and carbon. They get $1500 to re-bed the carbon. If you ignore replacing the carving, the chlorine will destroy the softener. You're stuck with their maintenance they love making money on the service department. You can buy a back washing carbon, but it's twice the price of the In-N-Out because it's only gonna double the life of your carbon. If you're on city water, you have to handle the chlorine what I'm finding out. Chlorine voids the warranty on softeners Not to mention their reverse osmosis, they charge $480 for two filters every 12 to 18 months. Because they love having the technician come out and pop them in for you. And they charge you trip charge parts labor gas the filters should only cost you about $60-$80 apiece, but they kill you again in the service department. If you don't mind throwing $100 a month away just in service then this is the machine for you. The only problem is you're gonna lose water pressure. Waste of time and money and you're looking at anywhere from $12,000-$16,000. Good luck

    Robert F was fantastic. He got our water back on after two days without it. Everything was done in…read morea timely manner.

    Culligan of Nashville

    Culligan of Nashville

    2.5
    (19 reviews)

    I am giving four stars because the product is not the issue. However…read more.. Our sales representative was great. The softening system we purchased is great. However, we just had a run in with a rather angry service tech. We were exchanging out a brine tank, the tech shows up along with another service truck and two other employees. I greet them as I come out from my garage, and begins the ranting and raving from the service tech. I was even told by him that he was going to call his general manager about me for blaming him for the issues previously had from an installation he did. Also, for cursing him out and using the "F" word at him...He continued to become more and more aggravated, angry and LOUD....all as my neighbors watched. I finally had enough and told him to leave. He wouldn't go. I told him again to leave the tank and vacate my premises, as he is slamming things down, ranting to himself and yelling at me as he finally goes to his service truck and leaves,he angrily backs down my driveway not paying any attention to his surroundings and speeds away. I am completely at a lost to explain what the hell just transpired. The product we have is great. The tech that came back the second and third time to correct the issues from the installation was great. I believe the company offers a great product. But this employee must be dealt with. That entire situation is completely unacceptable.

    What should have been a simple account cancellation turned into months of emails, phone calls, and…read morefollow-ups just to get my bottle deposit refunded. Equipment was returned, yet I dealt with delays, incorrect billing, and long stretches where calls, voicemails, and emails went unanswered. Lauren in customer service was particularly unhelpful and often came across as condescending during the process. The only reason this is not a 1-star review is because the deposit was eventually refunded after I escalated the issue to management. Unfortunately, the experience was so frustrating and time-consuming that Culligan lost our business after our move. The only positives were our delivery driver Vic and the quality of the water.

    Pure Southern Water - waterpurification - Updated August 2026

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