I've come to this Pep boys before. Brought my car for…read moreregular oil changes. But recently I've brought my father's car to fix an issue a previous mechanic had done. in a different mechanic shop. I spoke with the worker Peter, and was very friendly and helpful with explaining what the issue was on my father's 2015 Dodge Caravan. He explained what needed to be done to resolve the issue. It got taken care of. Also, I have taken my own car (Toyota Corolla 2015) to get a wheel alignment and a new set of tires. Peter then again help me and explained in great detail the warranty of the tires. There are Great Mechanics at this Pep Boys location. I would definitely return to this location.

I recently had an oil change done here, and unfortunately, I'm very dissatisfied with the service…read more The next day, my check engine light came on, which was very concerning. Because of this, I had to bring my car to a Nissan dealer to have it checked. That's when they discovered that the dipstick had been left improperly in the oil tank. This is a basic but critical step that should never be overlooked. This mistake caused unnecessary stress, inconvenience, and additional expense on my end. I expected a routine and reliable service, but this experience clearly fell short. Attention to detail is essential when it comes to vehicle maintenance, and I hope the team takes this issue seriously and improves their quality control so this doesn't happen to other customers.

I've been going to the Tire Place for years. Originally for routine oil changes and my yearly…read morestate inspections, and now for all my car related stuff, and I've always had a great experience. Cathy is incredibly honest, trustworthy, and goes above and beyond for her customers. As a woman, I've definitely felt taken advantage of by other mechanics in the past, so finding someone I can truly trust means a lot to me. I recently had a strange issue with my car where the check engine light kept staying on. Cathy's team did multiple checks, over multiple days, and eventually solved the problem for me, at an incredibly reasonable price. What I appreciate most is that I never feel like I'm being scammed or pushed into unnecessary repairs. I genuinely trust Cathy and her team with my car, and that is not something I take lightly. She is honest, reliable, and clearly cares about doing the right thing for her customers. I highly recommend this place, especially if you're looking for a mechanic you can actually trust.

Cathy and her team were very helpful. I told them what was going on with the car, and they checked…read moreeverything and rotated my tires. It was actually a good experience and I will be coming back

Great experience. Everyone was super helpful to my vehicle needs. Price was reasonable. Highly…read morerecommend!!

Very good gas station and store. Highly recommended. Service was great and station was clean.read more

They are the best mechanic around . I've had 11 cars and several mechanics over the years . This is…read morethe best out of all of them hands down !!!

Tried charging me 150 for an oil change?!?! Also made me wait around 20 mins just to tell me that…read moreoutrageous price and send me on my way. You could definitely find better.

Always impeccable service, doing whatever they can to make sure your car is exactly the way you…read morewant it. They have incredible depth of knowledge of the vw mqb platform, especially regarding setups for reliable track and dual duty use.

very honest and knowledgeable. I have used them twice and have ben very satisfied and am not…read moreconcerned that I am being taken advantage of.

I don't usually write reviews, but this place absolutely earned every single word I'm about to…read morewrite. Imperial Hand Car Wash & Detail Center is not just a car wash -- it's an experience. From the moment I pulled up, I could immediately tell this wasn't going to be one of those rushed, careless, assembly-line washes where your car is treated like just another number. This place operates differently. They operate with pride, precision, and genuine respect for both the vehicle and the customer' I brought in my Polestar 4 -- and anyone who knows me knows how much I value my car. This is not just transportation for me. It's something I invested in, something I take pride in, something that represents the modern era of automotive design and technology. Naturally, I'm extremely selective about who touches it. I pay attention to every detail. Every curve, every panel, every surface matters. The moment the team saw the car, they approached it with professionalism and care. There was no rushing, no careless movements, no shortcuts. They treated it like it was their own vehicle -- or better yet, like it had just rolled out of a luxury showroom and they were preparing it for delivery to its owner. What impressed me the most was their attention to detail. They didn't just spray water and wipe it down. They carefully cleaned every surface. The wheels -- spotless. The body -- flawless. The glass -- crystal clear with no streaks. The trim -- restored and clean. Even the small areas most places overlook were handled with precision. When they dried the car, they didn't rush. They used proper microfiber towels, making sure there were no water spots, no streaks, nothing left behind. You could tell this wasn't just a job to them -- this was craftsmanship. When I saw the final result, I was honestly blown away. My Polestar 4 looked like it had just come out of the dealership again. The paint was glowing. The finish was smooth. The car had that fresh, pristine look that makes you stop and admire it before you even get inside. It felt new all over again. But beyond the quality of the work, what truly stood out was the customer service. Every single staff member was respectful, professional, and welcoming. They acknowledged me, spoke with professionalism, and made sure I was satisfied. There was no attitude, no indifference -- just genuine service. The manager, in particular, stood out. You could tell he takes pride in running a place that values quality and customer satisfaction. He wasn't just standing around -- he was involved, observing, ensuring everything was done correctly. That level of leadership reflects directly in the quality of the work being done. It made me realize something -- I genuinely regret not coming here years ago. I've owned multiple cars over the years, and I've been to many car washes. Some were decent. Some were average. Some were disappointing. But Imperial Hand Car Wash & Detail Center is on a completely different level. This is the first place where I felt confident that my vehicle was being handled with the level of care it deserves. There's something powerful about trusting a place with something valuable to you and seeing that trust respected. They didn't rush me. They didn't rush the car. They didn't cut corners. They took their time -- and it shows. That is rare. In today's world, speed is often prioritized over quality. But this place proves that quality still exists. After seeing how they treated my Polestar 4, the decision was immediate and easy. This is now my official car wash location. Not just for this car -- but for every car I own now and in the future. When you find a place that delivers this level of consistency, professionalism, and care, you stay loyal to it. Because places like this are rare. You're not just paying for a wash -- you're paying for peace of mind. You're paying for craftsmanship. You're paying for professionals who understand what they're doing and respect the vehicle they're working on. To the entire team at Imperial Hand Car Wash & Detail Center -- thank you. Thank you for your professionalism. Thank you for your attention to detail. Thank you for your customer service. Thank you for treating my Polestar 4 with care and precision. You've earned a loyal customer. If anyone is reading this and cares about their vehicle -- whether it's brand new, luxury, electric, classic, or simply something you take pride in -- this is the place to go. They don't just wash cars. They restore pride in your vehicle. 5 stars. Easily.

Truly a hand car wash! I assumed it would have the brushes and stuff a regular car wash and was…read morepleasantly surprised to see people there with rags and brushes washing the car. Definitely will go back! Great value for the service.

I was in Brooklyn trying to cross some things off my list of errands and decided to try this car…read morewash which was close by. They really did a good job cleaning! I had some bird poop on my car that was sitting on there for at least 2 weeks (don't judge me) and it really got it off. I only got the outside of the car cleaned and paid $20 and I think it was well worth it! The wait also wasn't too bad. My only critique is how the men don't tell you when they are done drying it. They just walk away and leave your car as if someone won't just hop in and drive off! But other than that I recommend.

It's alright, gets the job done for the price it's ny average so nothing too appealing about an…read moreautomatic car wash.