I came in with overspray on my windshield after someone nearby was spraying silicone on their car. Tiny droplets drifted onto my glass, and no product I tried would remove it. I expected I'd need a new windshield. At G&R, they easily could have sold me one--but instead, Rosie at the front office said, "No, don't do that. Let's see if we can get it off." They removed it completely. Even better, they cleaned the entire car and didn't charge me for it. Honest, skilled, and genuinely kind people. They do windshield replacement, body work, and clearly much more--but they also do the right thing. I highly recommend G&R. read more

This review is so overdue. I searched relentlessly for a place that can give me a fair price due to someone vindictively scratched my car on all five panels. After shopping around I found this place and met Rosie who is very patient explaining what needs to be done, and the price worked for my budget, and the results were done as explained before. They even washed my car. She and George operate an honest business and no bs. But note, if you plan to pay with the credit card you may need to pay extra, so please be mindful. This has been my go to repair place ever since. Thank you Rosie, George and all their teams, please keep it up! read more

Very great service. Needed my glass fixed. They promptly contacted my insurance company order the Glass and within an hour and a half the glass was successfully installed. Rosie is very very great. read more

I went to fix window the results very bad, the not doing good job and a lot a gap still open. I will not recommend doing window here

Son muy amables hacen un buen trabajo calida muy buena . Muy buen precio lugar es muy hamblio y muy limpio

Rosie and George worked on my 2 month old Kia Sorento and did a fantastic job on repair it after i got side swiped. Looks brand new! Quick and professional, would definitely 100% if there are any other needs with my car! Highly recommend them. read more

Every time i go it's a little worse, average time i have to leave the car is 7 hours, and i always have to call to get an update. I'm still steaming from my latest experience read more

The first time I came to this place it was to fix my trunk. I had reversed into a construction vehicle that had a protruding mechanism which wasn't visible through my rear view camera nor the rear window. I called so many places and they all said I needed a new trunk and to not waste their time. I called this establishment and Rosie answers the phone. She was very nice and polite. She listened to my situation and asked to send pictures. As soon as she saw the damage, she said she could take care of it for me no problem. Even though everyone else said it can't be done, I took a risk. I brought my car over and in a few days my trunk literally looked brand new. I came to them a second time to fix the rest of my car which had quarter panel and rear bumper damage. Once again, they delivered beyond belief. Guys, Rosie is the real deal and she knows what she's doing. Her team is very talented and provide clean work. Also, they clean your car inside and out as well as wax the exterior for you at end. Thanks Rosie, if I ever need anymore body work done again, this is the place I'll go to. read more

You have to experience this shop to believe it. G & R stands head and shoulders above a swamp of shady and disreputable collision shops. It is a beacon of integrity and fair dealing. The rear passenger door of my Camry was dented while it was parked overnight at the MPG Lincoln Square parking garage, where I am a monthly customer. (Unless you can produce a witness who saw them make the dent, they do not accept responsibility for any damage.) The dent was about 1 inch wide and 3 inches long and went down to the bare metal. I contacted various collision shops, all of whom had good ratings and reviews. (Memo: be wary of good reviews.) Typical of the morass was Gotham City Collision. From a picture I sent, they stated the cost would be $1300-1500 with parts, labor, and paint. After taking the car to them and then getting a highball price revision for door moldings, the cost ballooned to $1908. I decided to buy the moldings myself ($322) and bring them to a different shop. I had sent the dent picture to several which proved to be in the same price range, so I almost fell out of my chair when Rosie from G & R Auto Services phoned me with a price of $400. I thought for sure this would be a lowball price that they would jack up after I took in the car. But I decided that, even if they doubled the price, I would still come out ahead compared to the other shops. I took the car to their shop in Woodside. It is kind of a dumpy neighborhood, but the inside of their workshop is sparkling. Rosie came out and marked the dent with a green marker, plus a few other spots (bumper, mirror) for touch-up. She wanted to keep the car 3 days which was fine. You will love her; she is very personable and considerate. The shop did a beautiful job, with the new paint graduated into the old so you cannot tell. They did not need to paint the front passenger door, which Gotham City Collision insisted was necessary. And most shocking of all, the price stayed at a firm $400, plus tax and a 4% surcharge for paying by credit card. Nobody looks forward to taking a car in for body work, but I would be delighted to go back to G & R if my car needs it in the future. If you have a good car that you want to hang onto and keep it looking nice, G & R will surely help you do that. An amazing experience. By the way, Gotham City Collision was wrong when they told me the moldings would have to be replaced. Gotham said they were attached only with tape and would be wrecked by removing. Actually, the moldings have three camloc snap-fit fasteners that push into holes in the door (plus double-faced tape). The old moldings were not damaged by G & R Auto Services when removed. They are total professionals. read more

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The last job they did on my car was very very bad experience. Been a customer for a long time and I recommend all of my friends and families to come here. But that changes everything. Not going back there anymore. The Owner's son was very helpful and knowledgeable but the guys who handled the work to my BMW messed up all the computers, electrical, etc. Been going back and forth for more than 2 months just to fix the problem and later they can't figure out what's going on with my car. The worst thing is George the owner just told me to sell the car coz it's just a headache to me. Thats how bad the service is. That's how I started looking for somebody who has more knowledge about BMWs. I end up spending more than $5000 just to fixed all the problems. The computers, electrical under the carpet got soaking wet and the only problem came from the fender that they fixed from the accident. I've been dealing the sunroof leaks for almost 3 months. The new fender wasn't installed properly and causes the blockage of the sunroof drain that causes the water leak inside the car. Very very disappointed. At first, they are very helpful but ones you'll have this kind of problems, that's how they start avoiding you. And please note: if you have knowledge about body works, paint jobs, etc., this shop has a lot of flaws when it comes to workmanship. They're really good at talking but watch out. Just FYI. read more

I have picked up my CRV 2019 yesterday, the car looks great and it looks like the car came out from factory on day 1. Rosie is expert for car, she is also friendly and professional, on time as promise and good with communication. let you feel that you have nothing need to worry about. read more

It is a small family business and the parents are very friendly. The total cost ended up being double the estimate, though.

Contacted Tony through the yelp app requesting a quote late night. He responded within 30 minutes and told me to come in the next day so he can evaluate the car. Came in next morning and he gave me a reasonable price to fix my power windows and also gave me other alternative options if it didn't work. Thankfully the car got fixed within the same day and he didn't overcharge me since it got delayed due to some wiring issues in the car that took long to resolve. Great customer service and the people are very knowledgeable and know what they are doing. Transparent pricing upfront. No game playing. Highly recommend to anyone trying to get body work done on a car this is the place to go. They care about fixing the issue and making the customer happy. Will definitely come back here for any future work. read more

I had a small fender bender which left my rear bumper with a big crack. A friend of mine highly recommended G & R, and I have to say they were such a pleasure to work with. Rosie went above and beyond, as well as Ron & Jocelyn at the front desk. I was explained everything that was going to be done and how long it would take. The work was done professionally and installed in a timely manner. I would def go back for any other auto body work!! read more

I took my 2015 Q5 into G & R for a bumper touch up and chip repair. While I was at it, I wanted a little something done to set it apart from other Q5's on the road. Mission accomplished. My car looks brand new and looks badass. Anthony is a professional who pays attention to detail and doesn't take short cuts. Whatever the job, expect that it will be done right the first time at a competitive price and in a timely manner. G&R is my go to shop for any and all body repairs - doesn't matter that live 50 miles away! read more

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I was recoommended to G & R by a friend, and it was one of the best recommendations I have ever gotten. I have brought my car here multiple times, even when I lived all the way down in South Brooklyn- it was worth the drive up. Every time Rosie has been more than helpful, got to my car right away, and gave me an extremely fair price. They truly are a family run business, and more than once they have all gone out of the way to get me back on the road quickly. Several times I even went with battery issues and they helped me out free of charge- above and beyond really. Would not even think of going anywhere else, they are frIendly, professIonal, and the most honest repair shop I have ever worked with. Would recommend this place 1000% times over!! read more

I had a few dents on my passenger side fender that I wanted taken care of. Was it that bad and noticeable? As compared to other cars, far from it, but I'm very picky with how my car looks. Foreseeing that I'm going to keep my car as long as possible, I want it looking as good as possible. I had tried going to other places, getting quotes left and right, but either they all seemed overpriced, they couldn't guarantee that the dent would be fully removed, or they just said "Don't bother, you're going to get another dent sooner or later." Not exactly the things I wanted to hear, and none of those options seemed like good customer service or worth it to me. I ultimately ended up requesting a quote from G&R. Tony responded promptly, even after normal business hours. I explained my situation and sent him pictures and he gave me a fair quote. Although I didn't get the chance to speak to him in person, I did get the chance to talk to Rosie, who was the nicest person you could ever meet. She made you feel comfortable, she explained how the work would be done, and she stood by the original quote given. Clarity and honesty, what else more could you ask for? I knew my car would be in good hands. When I came to pick up my car a few days later, it looked brand new. Nobody could ever tell there were any dents, and they matched the paint extremely well, too. Hopefully I won't have any more issues in the future, but if I ever do or I know someone that needs a quality job, I know where to go now! read more

G & R Auto Service are the Best,I would recommend to all my friends, and to all reading this post,they are the Best at what they do, and Mrs.Rosie is Excellent with her service Also her assistant? I forgot her name but she was excellent too Thank You G&R read more

Rosie was very helpful. She explained everything in detail - and gave us a very good price compared to 3 other estimates. As far as the work, and paint job - superb ! I was so pleased, I will bring my car in next week for bumper and paint work. I would definitely recommend... read more

It was my first time getting auto body work done and they did a great job. Rose was really kind and professional throughout. They exceeded my expectations not only fixing the dents and doing a paint job, but also giving it a nice car wash inside and out, including under the hood! Highly recommend them. read more

RUDE NASTY ATTITUDE whoever answers their phones has 0 communication skills. Tried to make an appointment for today and was told there were no available appointments. So I said "Ok thank you" and the woman asks "when can you come?" so I said, "today is the only day as I'm off from work -no worries, I'll call another place" and she says "Hello, I'm trying to help you -when can you come?!" So i reply, "Like I said, today is the only day" and she yells at me "I DON'T HAVE TIME AVAILABLE TODAY!"... (ummmm, ok what just happened? Didn't we establish this already...?) Ok nasty lady, learn how to speak to a potential customer. I'm still confused about this conversation.... read more

I haven't had my car repair here yet. Somebody scratched my rear bumper and would like to offer me cash for settlement. I came to this shop and Rosie is the person who gave me several options. She is very kind and even offer to wet sand and compound the scratches for free since the scratches are very minor. read more

I cannot say enough about this business. Rosie and her staff have restored my faith in humanity! They are unbelievably kind and professional. My car looks better than when it was new! They also cleaned it and did the inspection. I wholeheartedly recommend G and R Auto for all your repair needs. I'm absolutely thrilled. read more

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I have been driving VW Beetles since the 70s and currently drive a 2012 VW New Beetle. Last week marked the end of the Beetle as VW has stopped making them, so I resolved to keep mine in great condition. First thing I did was head to G and R to get some of the bumper dings taken care of. I cannot say enough positive things about G and R! The price was great, the workmanship was perfect, and staff was SO accommodating and pleasant. Highly, highly recommended! And most importantly, now my Beetle's good to go for another 10 years. read more

Absolutely terrible! I scratched my father's car last week and I wanted to get it quickly repair. So I went here for the first time and Rosie charged me $350 to fix the scratch. I took the offer, but when I was paying up she tried to rip me off by saying we said $400. That was one annoying thing. Second annoying this is after my father came back and washed his car, the scratch was still there. I think Rosie saw that I was young and took advantage of me and money because she knew I wanted to get the scratch fix. Do not go here. They're not honest people. read more

Finally found an honest auto body shop that does AMAZING WORK! WOW! Extremely fair pricing, completes the job thoroughly and in a very timely manner. Couldn't even tell something happened to the car after they repaired it! GO HERE! read more

G & R Auto Services - Before - Auto Repair Near Me - Woodside, New York

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I can't say enough complements about Rosie and her staff. they went to tow my car from NY city on a raining Sunday, she open the shop and provide me a car rental that they have at the shop in that moment. Beside all the help that she provide me with the insurance claim they did a great job with my car. I recommend G & R Auto Service, read more

This place is just OUTSTANDING! Rosie is one of a kind, an honest, patient, informative amazing person. This is a family establishment. The entire G&R crew is fantastic, extremely helpful and very courteous. They get the job done! Your car is in great hands here. I have taken my car to this auto repair shop at the very least 3 times starting with my first incident in 2008. It is now 2019 so that should tell you that I only go to G&R for my auto body repairs. I have in the past and continue to recommend this auto service shop to all my friends in need. All have been greatly satisfied with the work done. I completely trust them with my vehicle. Three times I had to have my car serviced and three times, G&R returned it back to me pretty much brand spanking and looking new. Thank you Rosie, thank you G&R family for your on going Excellence!!!! Leslie Materon read more

Rose went above and beyond helping. Just wet in for check engine light and she genuinely cares about the overall health of the car-not concerned about making money just really cared to help read more

My third time in this place and the first with the new owner Rosie and the service is just as good as before, if not better. I had my windshield replaced the same day on my Honda and all done within 3 hours of bringing in my car. They are professionals and I would recommend anyone that needs work done on their vehicle to go there. read more

Very honest, very reliable, and excellent service! These are just some of the descriptions I could say about G&R Auto Services. While driving to work, all of a sudden, my passenger window just broke and just fell inside the door. I went to G&R, and it's fixed right away in a couple of hours. They're very honest and will help you as much as they can. Thank you, Rosie and your mechanics! You guys are superb! read more

I went there to get insurance pictures for my car. They were easy to find, professional and friendly. Highly recommend!

Woke up to a unwanted surprise...rear windshield completely shattered! Glass was everywhere inside the car. I didn't even know where to begin - never having experienced this before. Immediately Googled-searched and found G&R. About a mile away - I drove straight there and couldn't have made a better decision. Rosie and her staff were wonderful! I wasn't exactly sure where I was so Rosie had her father, Ernesto drive me home while the car was being repaired. Cleaned up all the glass and replaced the windshield. Thanks to Rosie, Erica, Tony & Ernesto for making me feel safe and secured. Great service all around!! read more

Been referred to by friends and so far referred 2 friends and family too. Wont go anywhere else. Great work and customer service. Rosie is an allstar. read more

The people who work here are impressively knowledgeable, generous, kind, above all, honest. I'd highly, highly recommend this shop. I needed some minor repairs done on a Sunday, and Rosie drove in from LI to open up the shop. George also went above and beyond to replace some fluids and clean my engine, even going so far to unclog my wiper sprayjets that hadn't been working for months. They both took time out of the end of the day to wait for me to pick up the car and explain in detail what was done and why, even after they had technically closed. The prices are very fair, the service is excellent. They have a customer FOR LIFE. read more

I can't believe how professional , well spoken, and polite this shop is. They clean my engine, detail the whole inside of my car, fix the door on the side and my bumper. I didn't know that Roise was the owner. She is the one that handle everything with the insurance process. She rated 5 stars with me. read more

I'm very happy with the work they did on my Ford Escape, I was having problems with my head lights and they fixed them all, they took their time to do a good job now they work like new I have like a month already and haven't had a problem again with the lights, I know that if I need anything to be fix this is the place I will take my car, Rosie and the staff was really friendly and honest. I'm very pleased and satisfy read more

Tony, Rosie and Erica are always a pleasure to work with! They take such good care of me & my black beauty! I go to them for all of my car's needs and fully trust them. I always recommend everyone I know, who has a car, to go to them. They are the best! read more

Excellent work done by Tony. Friendly staff and very reasonable price. I would recommend this place to anyone who isn't sure where to go to. Tony is the man! He waited for more than an hour after closing so I could pick up my car after work. 10 stars!!! read more

My car was hit by a truck and my door was pretty much destroyed. I had no idea where to take it to. I tried G&R Auto because of the reviews I read. They did an amazing job in replacing my door with a perfect match. They cleaned and shined my car. It looked better than the day I purchased it second hand. Not only was the job amazing, it was very affordable. If that is not enough to persuade you to try them, her workers are extremely honest. While cleaning out the inside of my car, they found an item which could have easily fallen into their pockets. Instead, it was left in my cup holder. You don't find people like this anymore. Help support this hard working, honest crew. With my deepest thanks, Jean Pekalski read more