It has been a month since we had blown-in insulation installed in our attic. Kelly was our point…read moreof contact and he thoroughly explained the different types of insulation and every step of the process of insulation. I am very pleased with the quality of work Arbor Insulation provided. The professionals that came to install the insulation were very cognizant and respectful of our preferences and inquiries. Arbor insulation offers competitive pricing and help with the energy saving process with Georgia Power energy saving rebates. Insulation has been saving us about $1 a day or more on our electricity bill thus far. I'd recommend this company for any insulation work.

I can't begin to say how great my service was from beginning to end. The initial assessment and…read morethen the paperwork, and the service date. I was kept informed and once the service was over I felt so informed. I can say I truly can tell the difference in my home. I wish I would have done the insulation sooner. Thank you Arbor insulation for a job well done. Denise Murrell

Bird Insulation exceeded all my expectations! They removed 30 year old insulation from our attic,…read moresealed all attic floor openings, installed a zippered insulated door to the attic, blew in new insulation, and cleaned all of the duct work. Our house feels so snug and comfy and much quieter. The most noticeable improvement has been the dramatic decrease in dust, especially in our bedroom. After remodeling our bathroom five years ago, dust had been a constant issue - but now, it's practically gone. The air feels fresher, and the whole house feels cleaner. The team was professional, efficient, and extremely thorough. Their attention to detail and commitment to quality work truly stood out. I was so impressed that I'm making duct cleaning part of our regular maintenance. I highly recommend Bird Insulation and wish we had done this years ago.

Great company, great service and fair prices! I highly recommend them for all of your insulation…read moreneeds.

We had our 100-year-old home weatherized and the crawlspace encapsulated. The crews were…read moreprofessional, friendly, meticulous, and considerate about being in our living spaces. Everyone in the company was super responsive to requests for information or assistance. The integrated process to apply for rebates through GA Power and GEFA were super helpful. Very happy with the experience.

I can't say enough good things about Smart Space. They responded to my initial inquiry within hours…read moreand kept me informed every step of the way. Every member of their team was polite and professional. They made sure I understood what was happening, set expectations for the time it would take, and were meticulous in their attention to detail. 10/10 would recommend.

Was looking to upgrade my attic insulation and was contact by Joseph thru my inquiry on Home…read moreAdvisors. Helped with home energy audit to qualify for Georgia Power Rebate Program. Definitely recommend this company. Very knowledgeable and completed work as promised.

From the owner: Energy Smith GA, LP your home Insulation and weatherization specialists are now covering all of…read moreNortheast Georgia. Over 9 years of experience. Integrity, knowledge, communication and commitment are what we like to focus on in our business. If you need Insulation, energy audits, and air sealing you can trust us to offer high quality products and services. Our insulation experts know the proper installation techniques for each area of your home. Call us for a free estimate. Thermal Camera inspections and blower door depressurization available. Does your home leak that precious heat and air you paid for? We can adjust air leaks by properly sealing your home; this is the first step in making a home energy efficient. We offer in house financing available with 0% options and same day appointments available. Call today!

I called when system would not turn on. They replaced a thermostat. 2 days later my system was…read morerunning, but not cooling as it should. They returned telling me my blower and motor needed to be replaced at approximately $1500.00, but recommended a new system at over $13,000.00. We decided to get a second opinion. A competitor replaced our secondary thermostat for $350.00 including the service call. Our system is working perfectly. I am astounded at the incompetence or lack of integrity from this company. Not sure which it is, but will not be using again.

Great people to do business with...their customer service is 2nd to none..Everyone I deal with…read moreknowledgeable and professional..An absolute pleasure to do business with..

The only reason to use this company is if you love shelling out hundreds of dollars, but don't care…read moreif your HVAC system ever actually works. I have now "enjoyed" EIGHT visits to my home by Farnell employees written them almost $1500 in checks, had multiple parts replaced (some I am now certain were not faulty to begin with), vacuumed gallons and gallons of water out of my attic, paid Alabama power $500 two months in a row (turns out the compressor was dying and it took Farnell five or six visits to figure that out), and yet I am sweltering through my second consecutive weekend without AirConditioning. Today was the first time we've heard from a manager, who only informed us that "there are no managers in town to help you this weekend" and "we can send someone out, but I don't know if you'll have to pay for a service call or not, it depends on if it's because of something we did." OF COURSE it's because of something you did. Your employees spend more time in my house than I do. Don't waste your time with this bunch. UPDATE 1/22/2013: Today I was contacted by the owner of this business asking me to remove this review. In Farnell's defense after I first posted this review some attempts were made to rectify the problems we were having. Today when the owner contacted me I attempted to remind him that there was still work they'd promised to do that had never been completed (repainting of a ceiling they damaged in August). Instead of offering to make the repair the owner became extremely rude. Cut me off mid sentence, wouldn't let me finish talking, and talked over me; insisting that he didn't know anything about this issue and that I needed to remove my review. It rapidly reached a point that I hung up the phone. There are some extremely poor customer service issues at play here, and I'd steer clear of doing any business with this company in the future.

Waited 8 wks this summer for a part to come in for upstairs a/c unit. Never a call initiated by…read moreFarnell people as to status of part. I called once a wk to check on part. Come to find out part was never needed after all. Technician fixed unit in an hour. After the service was completed it took 5 hrs and an email complaint to Farnell to have service manager contact me w/ an explanation. Was told by service manager he would discuss situation w/ owner and call me back the next day. Surprise! No return phone call. After I requested owner to call me I did receive a phone call from Mr. Farnell. He was very apologetic, but I will never do business here again. Felt very disrespected/ deceived as a customer. Office personnel have absolutely no customer service skills. After waiting 8wks for unit to be fixed no one even bothered to ask how unit was working. Doing the service is only part of owning a business. How you treat your customers speaks volumes. Farnell's office people just don't care.