If I could give zero stars I would. Called with questions after a significant rate increase. The…read moreagent I spoke with had a curt and rude demeanor, he actually scolded me after I made a comment in jest that wasn't even directed at him. Explored other options and was absolutely floored at the price comparison for the same coverage. After 15+ years as a customer of this agency I thought I at minimum deserved to be treated with respect. This agency has lost me and my family as customers and would do well to take some lessons in customer service.

I have been with Allstate since I was 18.....I'm 47 now....the office staff are friendly and always…read morewilling to help. Cheryl has always been a pleasure to deal with.....for a while, USPS was misplacing our checks... so we would stop by and pay in the office....unorthadox these days, but always greeted with a smile and a pleasant conversation. I have always appreciated their willingness to look at our policies (auto, life, and homeowners) and ensure we are sufficiently covered. Could I perhaps save a buck or two here and there?....probably....but relationships and a company you can count on when you need them...that's worth my business. Check them out.....they have been good to my family for many years... Bill in Antelope

We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

I have been a client of Verma Insurance since 2019. My home & auto insurance policies over the past…read more4 years were taken care of by Atul. As a first time car owner in the US, Atul patiently took the time to explain to me what does all the various coverages in the policy mean. He added a couple of coverages for a small extra cost like Glass Deductible and OEM parts only, which in hindsight I am SO thankful that he did that! Also, he gave a very competitive pricing for my Porsche unlike the other Insurance companies I approached. I once had a theft incident in SFO where they broke my rear windshield. Another time I had a bizarre accident where an electrical line came low and shattered my front windshield while driving on a highway. Both the times, my claim process with Farmers was super smooth and didn't loose much from my hand since I had the Glass Deductible coverage. Due to the OEM parts coverage, I was made sure only genuine Porsche products were installed & not any after-market parts. I moved several apartments so far with different roommates and had to edit the home insurance accordingly many times. Atul has always been polite and cheerful to take care of my needs quickly. I will recommend Atul & Verma agency to anyone looking for Farmers Insurance!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Folsom, CA area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0E60926

My go to store!! I love going there for my DMV! The staff is knowledgeable and friendly!read more

Used the DMV service, to get a temporary handicap placard. Service was awesome. The staff is very…read morehelpful. Even the manager went the extra mile and helps me out my windshield wipers back on after they slipped off.

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!

I have been a client of Mr. Hayes for over 5 years. He handles all our business insurance and…read morepersonal insurance. Every year Mr. Hayes has brought better rates and coverage to us. He is very knowledgeable whenever questions arise. I highly recommend Terry Hayes Insurance Agency for all your insurance needs.

Terry helped me find general liability and commercial auto insurance that best suited my business…read moreneeds. He was very patient and very responsive as well. Overall I was very pleased with the service, insurance, and pricing!

We have been with Folsom Insurance Center folks since 2003. They (Jim, Terri, and Tina) genuinely…read morecare about what we need/want and help us explore options whenever we check with them. One time, we were looking for a specialized policy they did not handle. Jim did a lot of searching to give us several possible companies to contact. Over the years, we have been contacted by companies offering attractive quotes. We found ourselves staying with the same company, primarily because we like to have these agents taking care of us and options they offer are competitive.

After 26 years with Folsom Insurance Center as our insurance broker, I am extremely disappointed in…read morethe complete lack of communication and service. Our homeowners insurance policy with Mercury lapsed, and we were never notified--neither by our broker nor by the insurance company. We only discovered the issue a full year later when our mortgage company contacted us. Being left uninsured without any notice is unacceptable and could have had serious financial consequences. After decades of loyalty, I expected at the very least basic communication and oversight. Unfortunately, this experience has completely eroded our trust. I would strongly advise others to closely monitor their own policies if working with this broker, as we received no support or notification when it mattered most.

Martha is great! She called me back within the hour and had all the information I needed. She is…read morefast & efficient. Excellent customer service! 5-star service! Thank you Martha!

Perfect customer service, on point, answered all my questions. I even ended the call with a…read morenew , affordable insurance policy