Terrible office experience. To get checked in, there's computers at the front and on one of the…read morecomputers is a lady that works there, video called in from another room, there to assist with check in but it's the glitchiest video you've ever seen and caused so much frustration for me and multiple families that came through. Many, myself included, couldn't recall the password for our make a smile account and it's necessary for some reason for check-in. The whole process was so anxiety inducing, especially with a scared 1.5 year old. The toys in the waiting room were broken and there were food crumbs all over the kids table. In the back rooms, there are no partitions between the children's chairs, so the other family that was back there next to us overheard and even chimed in on our conversation with the dentist which has to be a HIPAA violation. The staff was friendly and I feel like they did a decent job with the dental care itself. Overall, there are ways to make small improvements that would make such a big difference for the kids and parents to have a much better experience. For example - I walked into Cold Springs Dental, which is where we're taking my child now, and there was a lady at the front desk who said "Are you (name)? I'll get you checked in!" And that was literally it. Simple, straightforward, painless.

I would definitely not recommend bringing your child here if you want them to feel comfortable it…read morelooks more like you're walking into a dungeon tax preparation office than a children's dentist not one childlike thing on the walls to make them feel comfortable. And you can't even understand what the dentist is saying because of her very deep accent and nobody there to translate

I have so much trauma from this dentist. I asked my new dentist five times if he would stop if it…read morehurt because Penny never did. And there's a good chance she messed up one of my fillings and I need a crown now. Andddd I just had a filling crack, which happens, however it was soooo close to my nerve that I barely escaped needing a root canal.

The office has an odd policy of not allowing parents to accompany their children (my son is only 3…read moreyears old) during the exam, cleaning, etc. While this alone is disconcerting, it was even worse when they performed procedures & applications without my parental consent. Dr. Dodson said she found a cavity. We got a second opinion. And lo and behold -- there was, in fact, no cavity. Parents, be careful here.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.

Dr Vera Dooley DDS in Placerville , just made me smile today (Literally) …read more She did an excellent job repairing a chipped front tooth and matching it too. I am very happy with the repair and wish I had it done sooner. Plus, every one working in her super cute office on Main Street is very friendly and helpful .

Dr. Dooley is very professional and personable and only does what needed. She doesn't try to sell…read moreyou things you don't need. The office staff is very pleasant. I highly recommend Dr. Dooley as your next dentist.

I've been going here for years and have always been treated professionally. I've had crowns,…read morebridges as well as regular cleanings done. They have explained my insurance coverage as well as my out of pocket expenses. When my grandson was approx. 5/ 6 and needed work done, they referred me to a child's dentist office. They explained that the other office was better equipped for his needs. They also worked with my son and I when he had no insurance, again keeping our out of pocket expenses in mind. SF

The Dr. Lien Ngo is a HORRIBLE Dr. She barely spoke to me & didn't make my dentures properly for…read moreover a YEAR!! and Still made me come in for a "re-line" 4/5 times so she could continue to bill my insurance WITHOUT giving me WORKING, fitting TEETH!! She even lost her lease and moved 45 mins away to a cheaper, BAD area. I've been waiting & waiting (NEVER using the dentures she made for me because they didn't fit & they still HURT & it's KILLED ANY self esteem I HAD. I WANT to go back to church but I won't without teeth

Dr. Goodis, Dr. B, and the entire staff were amazing! I am a diabetic; just prior to my procedure,…read moremy sugar began to drop, Dr. Goodis gave me Capri Sun from his personal "stash". I would definitely recommend Diamond Springs Dental Center all day, every day!!

How about a -5. Child's first dentist appointments RUN THE…read moreOTHER WAY. Absolutely zero patience when my 2 year old was obviously very shy. Waited for 40 minutes to actually get yelled out "GET HER OUT OF HERE" after not even 5 minutes of being in the back. The second he walked in he was an asshole to me & my daughter. Completely DISGUSTED!!!!!!! Be ashamed of yourself you rude man.