This is by far, hands down, the best dentist I have ever been to! Dr. Ziese was recommended to us by a friend and switching to this office has been the best experience ever. Dr. Ziese is the most compassionate, empathic, and caring healthcare provider I have met. That means something to me because I have been in the healthcare industry for two decades myself. Empathy in healthcare is hard to find, but I find it on every visit to her office. I have had plenty of bad experiences with other dentists including overcharging, telling me I have more cavities then actually existed, referring me to other providers that were astronomically more expensive then needed, let alone rough with my mouth, disconnected from their patients, and less then caring about my full dental picture. Dr. Ziese on the other hand has been amazing and I feel like I have finally found a place that I trust and enjoy coming to. Five months ago I suffered some oral trauma and ultimately had to have one of my front teeth removed and replaced with an implant. My other front tooth needed to be glued back together and rebuilt in hopes of not needing to remove it. I called Dr. Ziese at 8am and she had me in the chair that morning and worked on my mouth in possibly one of my most painful injuries ever. She referred me to a great oral surgeon, ensured I understood everything that needed to happen and was happening, and exuded more empathy then even my own family. Over that five months I saw her four times for various steps of the process and left each time knowing that I was in the right hands. Ultimately I have a great new tooth (implant) my bite is perfectly aligned (totally her doing) and you can't even tell that I wondered around for five months with a hole in my smile. This is the dentist you want to have, I know there are a lot of choices out there, but Dr. Ziese is the one! read more

I will preface by saying that Dr. Ziese is probably a satisfactory dentist, albeit, the latest filling (molar) she did for me - fell out approximately a month ago, less than 6-7 months after she had filled this cavity. Consequently, this review is more about Dr. Ziese and her staff's failure to properly address my emergency situation in a prompt, competent manner. This is what happened . . . My filling fell out over a month ago. After contacting her emergency number, she did call me back and schedule me for an appointment on Monday, February 20th, about 3 days after the filling fell out. I was in no pain and I also had filled the broken tooth with Dentex, a temporary sealant I bought at Walmart. At her office, I was expecting my broken tooth to be fixed . . . wrong! Instead, there was a "limited oral evaluation," coupled with radiographs. She explained that due to other patients scheduled that day, she couldn't fix my molar, as it ". . . would take too much time." I was very upset about this, but remained calm. I explained to Dr. Ziese that I had driven approximately 20 miles to her office from home. She indicated that she could get me in on Wednesday. I said that this would potentially be a problem because a major snow storm was going to hit the Placerville/Pollock Pines area by Wednesday (it did). To add insult to injury, I was charged $70 for the visit! Remember, this is a tooth that she filled! Fast forward to Wednesday, February 23, the storm was so horrific, that it caused me to cancel my appointment that day; and, due to the length of the storm (e.g., our neighborhood was adversely affected for approximately 3 weeks), I didn't re-contact Dr. Ziese's office until March 20th. I believe the desk person's name was Deandra and she said, "we can schedule you for sometime in May, i.e., she wouldn't budge on this date, even after I explained to her that it was an emergency situation. I told her all the details about what had occurred previously, and that I would have to find another dentist if she could not get me in within a couple of days. Her manner was abrupt; and, quite frankly, I sensed she could give 2 sh*ts about my situation. Consequently, I told her I would find another dentist; and, to appraise Dr. Ziese of this phone call, emphasizing that I would NEVER return to her office. Post script - Dr. Ziese's office called me a few days later, indicating that there was an opening the next day. However, I again told the receptionist, that I wouldn't go back to Dr. Ziese, if she WAS THE LAST DENTIST ON EARTH. Afterwards, I made an appointment with another local dentist and promised myself that I would write this review, whereby other potential customers are aware of what to expect . . . forewarned is forearmed! read more

Great family dentistry office. I moved up to the area recently and had to find a new dentist and I was pleased that I was able to find Zeus family dentist. My cleaning was amazing and very thorough and I don't think my teeth have been that clean in years. I look forward to being a patient of theirs in the future and I highly recommend them. read more

I have been trying to get them on the phone for 30 minutes, it rings for about a minute then just disconnects?? Is there a better number for them? follow up- they are experiencing an outage and responded almost immediately to this review and I have been messaging them here, they have been very helpful I have never seen anything like this I am so impressed just with customer service! read more

4 wisdom teeth extracted at age 50, crazy how smooth that went. 8 fillings so far and I am amazed at what a breeze that has been. Unfortunately I ONLY have a few more appointments until I am all caught up. I would give her 20 starts if I could, maybe thats because I am secretly in love with her. In the meantime I think I will eat more candy just so I can continue my bazaar stalking ritual! read more

Always such a great, smooth experience here. My family and I have been going to this dentist for years. The staff and especially Dr. Ziese are always so friendly, respectful, caring. The office is ran very smoothly and efficiently. Always amazing service and good quality of customer service along with fantastic results. My family and I would highly recommend this dentist to anyone and to know they take very good care of you. read more

I highly recommend Ziese Family Dentistry for the whole Family. The staff is friendly and amazing! They treat us like Family every time we go. You are greeted the moment you walk through the door with a friendly smile. Whether it's something as simple as a teeth cleaning or something more involved like root canals they always make you feel at ease and keep you appeased throughout the whole process. They are passionate about what they do. They understand that aiming to provide the best dental care possible starts with creating a warm, welcoming environment for their patients. Each staff member strives to achieve this with a positive, upbeat attitude. Their staff takes the extra time to thoroughly discuss your treatment options and answer any lingering questions you may have. At each step of the way, they work with you on your journey to improve your oral health. They want your experience to be as comfortable as possible. Their team is able to make patients feel calm and comfortable. Their goal is to make even the most nervous of patients feel at ease during their appointments. (I'm one of those patients) During each visit, they make a point to equip their patients with the knowledge and information they need to improve and maintain their oral health. They work closely with patients to provide customized treatment plans based on their individual needs. By carefully explaining the benefits of each option. read more

Dr. Ziese, cementing a crown that doesn't fit FACT! As for this review I stand behind my statements about the treatments you tried to perform when they we not necessary on myself and family. There was so much more I should of added. Your response is harassing and the FACT if anyone speaks up like myself you attack on a review tells a new story read more

I've been coming to Doctor Goodis and Doctor Ziese for many years I bring my whole family. My kids love her and can't wait to come to their dental appointments. Doctor Goodis retired about a year ago and sold the business to Doctor Zeise, and although I'm sad to see him go, we all love Dr. Zeise. Her and her staff are kind and caring, And never did any work that I didn't need. read more

Highly, highly recommend! Dr. Ziese and her team were absolutely amazing. I had to go there for my wisdom teeth and Dr. Ziese, along with her entire team, made my feel so comfortable and took away any stress I had. The procedure went flawlessly, Dr. Ziese did an incredible job and with the instructions she gave for recovery, the recovery went smooth as well. I had some questions and concerns through my healing process, of course it was always after hours but Dr. Ziese provided her after hours number and was able to take care of everything I needed on a Saturday morning. Overall just an amazing dentistry and I'm so glad I was referred to them! read more

I have been going to Dr. Ziese for some time now, and I love the environment, staff, and technicians. I have had my teeth cleaned, two fillings and also a crown, and soon one more crown. Dr. Ziese went the extra mile to make sure the first crown fit properly and was a perfectly matched color. She did a beautiful job on my teeth. Yes, I highly recommend them!! read more

If you're looking for a great dentist, Dr Ziese is it! She is truly amazing with a passion for her patients' well being when it comes to their teeth. I trust her and I know that she does not recommend unnecessary dental work! read more

I have been going to Dr. Ziese for several years now. The staff is always friendly and I have never felt I was being sold unnecessary treatments. read more

I am terrified of the dentist but was referred to Dr Goodis to get major dental work done and was having overwhelming anxiety. I have not had good experiences with dentists in the past and expected this place to be the same, but I was very wrong! The office is beautiful, clean, and has a very welcoming feeling to it. Doctor Goodis and his staff we're very welcoming and went out of their way to make me feel at ease. . Unlike any other dentist I have been to in the past 40 years , Dr Goodis let me voice my fears and went out of his way to help me feel more comfortable and at ease without making me feel stupid. The appointment was quicker than I thought it was going to be and Dr Goodis did a great job! Aftercare instructions were explained to me clearly and I was given phone numbers that I could use after hours if I had an emergency or any concerns about the procedure. I have never received this kind of treatment from any other dentist and would highly recommend people of all ages to go to Dr Goodis! My only regret is that I didn't find out about him sooner! Thank you Dr Goodis for treating me like more than a number and helping me get my smile back!!! read more

Had my first appointment this morning since Dr. Ziese took over the practice. Things couldn't have gone better. I had a mid-morning appointment and while there were people coming and going, my appointment started right on time. The receptionist was welcoming and efficient, the hygienist was thorough and excellent and persisted in trying to determine the cause of a problem tooth she encountered. She referred the problem to Dr. Ziese when she came in for the exam. The doctor was both caring and friendly and her exam was top notch. She gently poked around the problem tooth (which wasn't causing me any discomfort) and explained what she believed the problem to be and showed my what the situation appears to be on my x-rays. Am happy I went to see her and she'll definitely be my Dentist unless one of us moves far away! read more

I love this Dental Office! Everyone is so nice and Dr Ziese genuinely cares about her patients and her team. I have been in offices that you can tell the people are not there because they believe in what is best for their patients. This office is different. They are always happy to greet you, to listen and explain procedures and just enjoy taking care of you, plus they respect each other too which is just a really nice added vibe! I Love Ziese Family Dental and Highly recommend all ages and needs to give them a call :) read more

My whole family sees Dr. Ziese and we all feel so comfortable with her. I have had some bad experiences at the dentist, resulting in quite a lot of anxiety but she has been so great about making sure I'm feeling ok throughout any procedure. We've definitely found our family dentist for a long time! The support staff is always accommodating and kind. My only negative would be the wait times can sometimes be 20 minutes and I'd rather just get in and on with the rest of my day, but all and all I would highly recommend Ziese Family Dentistry. read more

I had a wisdom tooth extracted at Ziese Family Dentistry. Wisdom tooth extraction is never fun but Dr. Zeise performed the procedure admirably. Dr. Zeise has a calm, reassuring demeanor which helped enormously with my high anxiety levels. It is a week out and I am still recovering from the procedure but I am happy to have found Dr. Zeise. Her office is warm, very friendly and welcoming. Carol M. read more

I have had over my 71 years, tons of dental work done, so I think I have the experience to say I was very impressed with Dr. Ziese and the whole staff. I had to have a crown replaced and the care they took was exception, the temporary fit perfectly, and the final product shows how careful and expert they are at what they do. I could not recommend it enough. read more

Love this dentistry and all of the staff! I have been to many dental offices over the years for myself and my four children, but this one is the BEST! I could not believe how knowledgeable and friendly the staff was. My children who are terrified of "dentists" were quickly put at ease and entertained by the simple and loving conversation that happened while their teeth were getting cleaned. Dr. Ziese was very informative on what was best for treatments/cleanings etc. I felt like they were also very organized with the billing. Many other offices in the past, I felt over charged or the billing got messed up. This was a great switch for us! Thank you! read more

Dr. Ziese has the most wonderful disposition - she makes everyone feel at ease in the chair, including my two young kids, one of which is REALLY averse to having any work done to her mouth. She truly cares about her patients and has gone above and beyond to make sure her office remains safe and open, whether it's due to COVID or a power safety shut off. Highly recommended. read more

Terrible receptionist. Made an appointment for my child, who was referred by another dentist, gave her detailed info...made the appointment, when she got there they refused to see her stating they don't work on children!! Really? Then why did you make the appointment? Why are there pictures of children on your website? read more

Dr. Goodis is a great dentist. He's in it because he wants folks to keep their teeth and have healthy mouths, not to make a quick buck by selling fear. If you're looking for the latest cosmetic procedure, look elsewhere. If you're looking for a quality dentist who cares about what his patients and community actually need, go here. He's a direct communicator who is good at explaining your options and why he believes which option may be best. read more

Dentist Siri herself is an incredible dentist. Extremely nice and professional. With that said I just called to make an appointment for a tooth filling and the receptionist after verifying patient info said my wife isn't charted (I can guess what that means) and she would first need to be scheduled for a cleaning to see what the issue is. Huh, ...that's like my car mechanic telling me I need to steam clean the engine before we can replace a hose with a leak. After a slight exchange of words, the receptionist says well the first appointment Dr. Siri has available is mid July. I'm glad she's busy and able to support herself and her staff. Siri may think about having a word with her receptionist, because there are other excellent dentists in El Dorado County. It just happens to be that Siri is a 5 minute drive from our house. Thank you, but I'm not afraid of making a few calls to check elsewhere! read more

Angie is the best. Its been a year since my last dental visit. I moved up here and left my dentist of many years. OMG, Angie your awesome , your innovation and friendliness eased any anxiety of having to find a new dentist. read more

First time visitor here. I'd been looking for a new dentist and just followed the uniformly positive reviews to find Dr. Ziese. My good luck! I was a great fan of my previous dentist, whose office unhappily is not on my current dental provider network. But after a single visit with Dr. Ziese I came away feeling highly confident that I have found the perfect new provider. Super-comfortable office environment; friendly, very competent staff. read more

All around great dental office. I recently moved to the area and I heavily rely on reviews when I'm picking new places to go, so I was disappointed there were only 3 reviews. I'm glad I took a chance and made an appointment with Dr. Goodis! The office is very cozy and welcoming and the receptionist was very nice. My hygienist was Lydia and she was great! Super nice and was able to answer all my questions. Unfortunately, I did have to be referred to an endodontist for a root canal, and a orthodontist for braces! : ( but Dr. Goodis referred me to some great offices to have those done. Can't thank him enough especially since my last dentist pretty much refused to acknowledge I needed a root canal and simply said my bite was off. I highly recommend this office to anyone looking for a great dentist, and a great hygienist if you get Lydia. I'm sure the others are great too! read more

I am new to town and was referred to Dr. Goodis. First he got me an appointment before the end of the day when I called at lunchtime.Upon arrival the Dr and his staff made me feel comfortable, made a few jokes, went over my options and fixed me up in no time at all. Durring my short wait I also had an opportunity to see his interactions with children patients and parents in the reception area, he was Amazing with the kids. My 3 year old now has a new dentist as well. My career is evaluating Customer Service in 11 years I have not seen anyone that compares with Dr. Goodis in providing a comfortable atmosphere, fun conversation and top shelf bed side manner. read more

Our first time visit to this dental office was excellent. Dr Ziese explained all details thoroughly in a very relaxed and informative manner. Dr Goodis came in and introduced himself which was wonderful. This dental practice has an old fashioned manner that makes you feel comfortable whether it's your initial visit or 20th. Wonderful staff. read more