In seeking home care for our 81 year old mom for a couple of weeks after a long hospital visit & rehab, we were referred to Craig Cares by more than one persons/organizations. My first call to them was with James who instantly made me feel they were the company we wanted and they were willing to get us care within 2 days. Tiffany, the case manager, is both very professional and also very caring and personal. She came the first day with the first caregiver to make sure we were all set. Their policies are generous and they are incredibly flexible and willing to pivot when needed. Our goal was to get my mom to independence. We had 2 very different caregivers and both were wonderful. My mom got to independence earlier than expected and we cut a few days off our original plan. I FULLY recommend this wonderful company! read more

I used to work for Craig Cares...the company always handled any problems I had promptly. I spent years with clients and they became like family to me. Would absolutely recommend this company! Special shout out to Carly Sims for always putting me with the absolute best clients! read more

TheKey - Me. Caregiver. - Home Health Care Near Me - Roseville, California

Great company I'd recommend for anyone needing quality in home care. They took care of my dad when he got out of the hospital and did an exceptional job delivering services that helped him recover quickly and with a high degree of comfort and compassion read more

Craig Cares' staff and caregivers are always ready to provide great service! I appreciate the care they give to my Mom. Thank you! read more

This company is great to work for. The patients that I have. Are very good people & make you feel comfortable. The quality of care is amazing. We take great care of our clients. I've been with the company for over a year. Nice company to work for or get care from. read more

My husband & I have used Craig Cares for over a year for our home health care needs. We have used 5 of their health care professionals (primarily 2) and all were well trained, compassionate and caring. My husband had Cancer treatment and was working with P.T. to gain strength. He uses a wheelchair and walker. The ladies were friendly and helped with household chores that I could not do because of my Rotator Cuff surgery. My arm was in a brace 24/7 for over 6 weeks and could not use my arm to lift anything nor drive. They drove us to some Dr Appointments and me to grocery store. They shopped with me and put groceries away. Also, they helped with some meal prep. and cooking which was so appreciated. The staff at the office were so helpful and if a caregiver had to call out sick they asked if I needed a replacement. I want to mention Brian, in particular, as he helped me many times if any changes were needed to our schedule. He was quick to get back to me and understood that in our situation we were dealing with multiple appointments and I needed help pushing my husband in wheelchair. We have never needed home health care before but I am not sure what we would have done without Craig Cares. My Care Rep, Carly was also so helpful and kind. Thank you! Sandra & Mike H read more

Craig Cares knows the difficulties when you are facing with a care needs. I been working for Craig Cares for almost two years. I enjoy making my clients day more enjoyable and knowing I make I difference. Often it's not so much the difference I make in their day, but the difference they make in my day. read more

I have been with Craig Cares for over 4 years. I have had nothing but an ongoing wonderful relationship with the agency and my caregiver. I highly recommend Craig Cares for its wonderful caregivers, staff, policies, procedures, knowledge, professionalism and family like approach. Christin Silveira, the Executive Director of the agency is amazing. It is her knowledge and expertise in this field, her compassion and follow through that makes Craig Cares what it is today. I have utilized 2 other agencies that were dishonest & unorganized. Thank goodness I found Craig Cares. read more

We have engaged with Craig Cares for two+ years in the caregiving for our mom who's in her 80's and had a rough go of it medically. They have been extremely flexible in the scheduling of staff to take care of mom at different facilities and varying the staff to meet her needs (and challenges), In March 2020 with the onset of COVID-19 when we took her out of her facility and started sharing her between the local family and Craig Cares was right there assisting and helping her and us through the new life challenges. Recently her caregivers, Michelle and Imelda, have been awesome as we finally transitioned our mom back into her own home with safety improvements. I work closely with Tenisha, one of the schedulers, and she's very pleasant to talk with and understanding as our mom's needs keep changing. We're very happy this company is weathering the COVID-19 storm as I'm sure a lot of families in the Sacramento region really depend upon them. Thanks Craig & Team! Jon read more

we seldom forget to really write down how appreciative we are and show acknowledgment of such a wonderful and amazing colleague we have in our workplace. Brian Bollum has been a stellar for me, as he is fair compassionate and supportive individual you will ever encounter. I chose to stay employed for this agency for such a positive vibe I receive from Brian, he sets the tone of care and compassion. thank you Brian for being an asset for this agency, I appreciate you, keep it up. Brian Bollum is a true pioneer and an asset for this agency by far. read more

The care that Craig Cares provided for my father, Merritt, was excellent. Patient and compassionate care providers. In particular, Liz & Imelda, treated my father like he was their father. The flexibility of the scheduling easily accommodated our needs. Thank you for your service. read more

I have known Craig now for many years and when I saw he only had 3 stars it blew my mind. While I have never sent my mother or father to his company, only because they are not old enough yet. I can say that when the day comes that they do need help I know Craig and his team would provide an excellent service. Craig has the biggest heart, not only does he go above and beyond for his own company but competing home care companies call him for suggestions and advice. Craig is a truly kind and caring man and his company reflects that! He has set a very high bar in the senior industry. read more

Craig Cares has been exceptional, especially during Covid. From their customized care to each person to their amazing team, we have been grateful to have them in our community. If you have a family member who needs assistance, please reach out to them as they have helped me with my grandma and father who needed more round the clock care than we were able to provide after they both had advanced dementia and have since passed. The caregivers made everyone feel at ease and were very attentive to their needs. read more

I am super impressed with Craig Cares! I reached out to them at the end of October 2020 to help with my 88 year-old mom who has Alzheimers (and is still at home with my dad who is frail and on dialysis). Andrea, the client coordinator, was extremely helpful and walked me through the whole process. By the second week of November, my mom was being cared for by Miss Nicole who is kind, upbeat, professional and very patient with my mom (who has become very stubborn). Since the rapid rise of Covid-19 during the month of November, my dad became fearful of getting in-home care and suspended the service until the new year. I have been so appreciative to the whole team who has been so responsive and flexible during this pandemic. I know it must not be easy to have schedules starting and stopping and starting again. I look forward to the resumption of service in the new year! I hope that miss Nicole is still available. I highly recommend Craig Cares (and miss Nicole specifically) if you are looking for professional and empathetic care givers that you can trust with your elderly loved ones. read more

Craig care was there for us in an emergency situation where we needed assistance immediately for my father following a an emergency hospital visit! They did their best for us to cover 24/7 care during the pandemic. We were looking for as few caregivers as possible and Craig Cares did their best. We had a couple of caregivers who really set the bar high and made us all feel comfortable with their expertise! read more

I have been receiving respite care from Angela. She is wonderful. I can enjoy 4 hours where I don't have to worry about my Father. It has made a huge difference for me. My Dad loves her too! read more

We are very happy with Craig Cares ! Our 100 year old father- WW 2 vet is doing great ! Thank you Craig Cares !!! Keep up the great work !!! Ben & Lori And my Dad Jim says thank you too !!! read more

We have used Craig's Care for 2+ years off and on and they have been wonderful working with our ever changing needs. The caregivers are very courtesy, the kind you would feel comfortable leaving with your family members. read more

I provide the schedule for my mom's caregiving needs a month in advance. Twice I've not had a caregiver show up as scheduled. Today I had scheduled someone for 3:00 and was to meet up with friends at 3:30. At 3:15 I started inquiring about the caregiver. I was told they were working on it. At 3:31 I received a call saying someone would be there. I asked for an ETA since friends were now waiting on me, I was told it would be no later than 4:00, but she would get an ETA and call me back. No call back. And when I attempted to call the agency back at the number from which they had been calling me, it went to voicemail. The caregiver finally arrived at 4:15. The lack of calling me back was truly unprofessional. Not a lot of consistency with the caregivers. The last three days I've had three different caregivers, which means my time in going over everything (yet again) before I leave. It's also tough on my mom, who has severe dementia. Consistency/predictability is good for her. But at the end of the day, it was the lack of follow up with a simple phone call that was important to me. And they have had time to reach out to me today during normal business hours to apologize for the inconvenience and yet I've heard nothing. read more

If you and your family are in need of a home health care facility in the Roseville CA area, look no further!! Craig Cares and the team are the best home health care professionals that I've ever had the pleasure and privilege of working with! They are kind, empathetic, and truly care about their clientele. I would give them 6-stars if I could!! read more

The name says it all- Craig Cares! My initial impression of Craig Cares was excellent. I was lucky enough to get to speak with Sue who answered the phone. She was so pleasant, very knowledgeable about the company and asked me all the right questions. Unfortunately, I was in search of a company that would assist my MS stricken mom with care until I could get her California benefits up and running. Sue understood exactly what I was looking for and requested that I schedule a free assessment with Craig the owner. This was to be my first time ever needing something like this. After meeting with Craig who is so personable, understanding, and CARING I knew that this company was superior to the other 10 companies that never returned my calls/emails, didn't have literature, very unprofessional and down right scary! Craig even sent out one of his internal employees- Angela to train me on ostomy care and turning my mom. Angela is so pleasant and she rolled up her sleeves and immediately got to work with training me on the proper way to turn my mom and how to handle her ostomy. I never realized how expensive in-home care could be and I believe that Craig Cares has the most affordable rates around. You are not only getting a caring staff, but a company that really goes above and beyond. This is the type of company that you would want on your side when you are going through something as stressful as finding someone to care for your loved ones when you are not able to. I would also give this company 10 stars if I could. Kudos to Craig and his staff!!! read more

The hope is, you never NEED to use the services of a company like Craig Cares. My Mom and her husband needed Craig Cares service for a couple months while her hubby recovered from a broken arm. They worked 4 hrs a day for over 2 months, and were tremendous! Never did you have to say to the care giver "don't you have work to do?" Because they were ALWAYS busy doing something. All of what they did was to help with the situation, light cooking, cleaning, etc. When the situation became a critical need of 24 hrs/day, Craig Cares responded with a team of people in addition to the ones already working. This allowed my family to properly take the time to figure things out. I'll admit, the 24 hr care CAN get pricey, but in a short term emergency, it was well worth it. That and the fact that Craig Cares was able to help with NO questions asked about availabilty of their staff. I can't say enough about the care givers! They were all excellent and I know my Mom and her husband are in better shape now than back in February because of it. So if you have the need, and are in the Sacramento, CA area. You should call Craig Cares! They will not only help out in a trying time, they will provide you with the "respite" break you need to get things done that you've been ignoring while caring for your family member(s). I really wish there was a 10 star rating here, YES they were THAT good. read more

I am a private professional fiduciary and have dealt with a lot of care agencies over the past 22 years. Craig Cares sets the bar high!! I had an immediate need with a hospice client. The director, Christin, cut through all the red tape and staffed immediately. Christin was very hands-on, especially for a director. The care they provided was exceptional! My client received much love and support at a time when he needed it the most. Thanks especially to Jennifer, who is an amazing little bumble bee! read more

Just want to give a shout out to the in-home caretakers available to stay with my loved one when needed. They are prompt, courteous, and I don't worry when I need to be away. I would definitely recommend them if snd when you are in need. read more

For many months we had personnel from Craig Cares take care of my mother, who has Parkinson's. The personnel they sent did a fine job more times than not. They were very helpful and responsive. The cost of taking care of the elderly is expensive and Craig Cares is expensive. Nonetheless, we were pleased with their services and responsiveness. Companies such as those involved in elderly care have a real challenge because of the needs they must try and meet. While I would have gladly recommended Craig Cares to others, I cannot in good faith. We were late in making a payment and while I cannot criticize them for referring the matter out to collection, when I called to pay the bill directly the person I spoke to was indifferent and dismissive. When I called and spoke to Ms. Christan(Kristan) Silveira, who informed me that she was part owner, her attitude was not much different than her employee, who she defended as following the procedures. When one has paid thousands of dollars per month for many months, you would hope that the ability to communicate would be better than the experience I had. I would not recommend this company to those in need if you are seeking a constructive relationship. I will pay my bill directly which is what I proposed to do last week but instead got "attitude". This is not what anyone needs when dealing with the situation so many are confronted with today. At no time did we ever attempt to avoid our responsibility to pay our bills. read more

My husband and I turned to Craig Cares when we were unable to find male caregivers at other agencies. We started with just 4 hours once a week but when faced with an emergency need for 24 hour coverage, we found it with Craig Cares! Within 5 hours of requesting help, they had assigned great caregivers to cover our need. I was amazed and very grateful for their swift response. Now, months later, we have 2 great caregivers for a total of 3 and 1/2 days a week. We are so thankful to the staff, who help us when we have to change times and days with ease. Thank you all for being there for us. read more

As the director of a local hospice agency I have had to call upon Craigs care home care agency to provide supplemental care to some of our hospice patients. I have found Craigs care to provide excellent care and professional services whenever we have partnered together to provide support to our hospice families. When I have called, Craigs care is prompt in responding to our needs. The Owner/Management Staff make themselves available to help provide quick access to staffing needs, even on short notice. It is a pleasure to have such consistent partners working together to provide compassionate and caring services during End of Life Care. Lp read more

If I could give Craig Cares 6 stars...I would!! Not only did they match me up with the PERFECT caregiver for my husband with advanced dementia, but they are also very warm, friendly and professional on the 'business' side of things. Craig himself, is a very compassionate man and that attitude filters down through the entire organization. You won't find a better care-giving agency. read more

I needed help with my Mom for a day out. Craig's care came to the rescue, fast , hassle-free . I will def use this service again. Good service at a fair price. And believe me I shopped around read more

I've used Craig Cares for several years, to provide a caregiver for my mom, who has Parkinson's Disease. I couldn't be more impressed. Craig Cares matched us with an amazing caregiver, who has been not just a caregiver for my mom, but a friend to our family. Our caregiver started when mom was still living in her home, and she has stayed with mom now that she is in an assisted living facility, and she has even accompanied mom through several hospitalizations. I live about 90 miles away from mom and don't know what I'd do without Craig Cares. Our caregiver gets mom to and from her medical appointments, and even handles the technology for video calls. The whole organization is wonderful - their billing system is clear and convenient, and their staff have arranged for substitute caregivers whenever it is necessary. Craig Cares treats its employees very well and they seem to get quality, caring people as a result. We could not be happier. read more

Excellent company!!! Came through when we needed a compassionate caregiver to be there for my mother when she was in the hospital as well as at a residential care home. Easy to work with, paperwork was clear, billings easy to understand too. Thank you Craig Cares for being there when we needed you! read more

Before we tried Craig Cares, we had had several wonderful carers who unfortunately had to move out of state for further studies, family reasons, etc. This was our first attempt to let an agency find a carer for us instead of ourselves. Craig Cares staff are evidently well trained in sounding polite and making all the promises you want to hear--don't believe them!! I could not believe how thoroughly they lie through their teeth, and after just two days of interaction with Craig Cares and their carers, I knew to flee from their so-called 'services.' The problem after that was that they kept sending us bills for payment, insisting on being paid for overtime for actual medical errors that their carer had done on my mom. If anything, Craig Cares should be paying us for personal injury and their false advertisement and breach of oral contract. I've been too nice in trying to peacefully resolve the conflict, while Craig Cares staff have continued to promise to adjust the bill but don't (read: three times!!) and their co-owner even failed to show up for a scheduled appointment with me to resolve the matter. I am necessarily contacting third-party intervention now. Dealing with Craig Cares has been unbelievably stressful, and anyone who wants to spare themselves hours of frustration trying to deal with the most dishonest company I have ever experienced would be wise to stay far away! Don't send your loved one to this company--you cannot trust Craig Cares to care about anything except a wad of cash while they sweet talk you into thinking otherwise. Buyer/Hirer beware, and take a good, hard look at this company and how they do business before you might foolishly ask for their 'services.' read more

I needed last minute care for my husband who was terminal. Lucky for me, my daughter found Craig Cares. They went above and beyond to find caregivers for my husband even though it was a weekend. We had three different young women to our home and all three treated my husband with kindness and compassion. Along with that they were able to tell him no (he couldn't get out of bed - safety issue) in a way that was kind yet firm. They offered to help around the house and were great about keeping his bathroom area clean. One of the women even stayed with me when he passed to make sure that I would be all right! I would highly recommend this company to anyone needing in-home care for a loved one. read more

Craig Cares provided reliable, compassionate in-home care for my mom and peace of mind for me for 2.5 years after her Alzheimer's diagnosis. We've just had to place mom in a memory care facility, because she now needs 24x7 care, but I would recommend Craig Cares to anyone looking for professional, well trained, hard working, kind in-home caregivers for your loved one. read more

I have been working with an elderly gentleman for nearly 2 years, as his Daily Money Manager. He has no family in town so I am pretty close to him. He fell and broke his hip and upon returning home needed 24/7 caregivers. The family asked my opinion since they don't live locally and had previously had a bad experience. This put me in a very tough situation. I HAD to recommend a good service. Based on working with Placer County seniors for years I decided that Craig Cares would be the most reliable. I am so pleased to say that they have lived up to and exceeded my expectations! My client is thrilled with his caregivers and if there is ever an issue I call them up and they make a change to the staff schedule. With a happy patient comes a happy family. Based on my experience in Placer County, I would recommend Craig Cares above any other in home care provider. Thanks to all the staff at Craig Cares! read more

Families that have loved ones with Dementia need care givers in their lives that can be counted on to be there when you are not. I live in Oregon and my mother lives in Roseville and the care that she receives on a daily basis is my foremost concern. I interviewed five recommended Home Health Care agencies to find the best possible in-home care for my mother. In working with the team of professionals at Craig Cares, I believe they truly have my my mother's best interests at the center of the services they provide. I am grateful to be working with these local individuals that are making it possible for my mother to continue to live comfortable in her own home. Thank you Craig Cares staff! read more

Rude, rude, rude. These people acted like they had a chip on their shoulder and said they were not sure they had anyone available to work the case if I signed the contract with them? I don't understand with unemployment being what it is they can't find anyone to take care of my 87 year old father. Maybe they are making enough money and don't need the business?? read more

Dad will not move from his own home in Sacramento; my sister is hundreds of miles away and I live in another state. Because of his age, Dad needs almost constant care from dedicated, compassionate people. We found the perfect answer several years ago in CRAIG CARES. The staff is professional, responsive and very accessible. The caregivers are experienced, committed and loving. My sister and I are very pleased and satisfied. But the best testimonial comes from Dad himself: "I am very lucky to have such wonderful people taking care of me". read more

I called Craig Cares on the weekend looking for help and I could not believe how bad it was. The woman who answered had a gravelly voice, television on loud in the background,and could not answer even one of my questions. Believe it or not she could not even tell me the costs or how I could get services. She put the phone down and left me waiting forever while I listened to her television and she shuffled through a pile of papers. When she returned it sounded like she was sucking on a cigarette. I could Not Imagine how this kind of company could care about my mother. She needs quality care 24 hours seven days/week. I could NEVER TRUST THESE PEOPLE to take care of my mother. when I went on line and saw that there was only 2 reviews and they were both 5 stars, I thought that these were planted by the owner. I KNOW that there are many people who have bad experiences with Craig Cares. As a person looking for care for my mother, I can only say that from my experience CRAIG DOES NOT CARE. read more