My usual order would include the Jack Daniels Chicken and Shrimp, Jack Daniels Chicken (note their chicken may be dry, not consistent), Jack Daniels burger (their sauce is awesome). But on this occasion, we decided to have the Tostada Nachos (very nice presentation, and tastes real good, with a hefty serving of cheese, and large portion), and their promotional platters, both the Smokehouse shareable platter (the highlight), and the Jack Daniels shareable platter (the highlight was the ribs). Cheese balls that came with both platters were good, and would advise that when asked if you would want to replace the chipotle cheese balls with the Fridays mozzarella, not to take this offer (smaller number of cheese balls).
Ambience: Excellent, woody and very inviting, indoor smoking area is a treat
Taste: Good, generally on the drier side
Presentation: Great, served as any other American style chain
Value: Good
Service: Great, servers are attentive, and make sure requests are met
Overall: Good, not my first choice among the American restaurant chains, but pretty much up there read more