One of the only things this location has going for it is that it offers men's clothing. The women's…read moreselection is mostly size 0 teen clothes or ratty, too well worn, trash. The employees are consistently rude and constantly shove past you in the tiny aisles. On multiple occasions I've had employees just look at me while I stand at the register and literally talk to each other while not helping with checkout. To top it off, they never take any of my items. Men or women's. I have all sizes and styles in both. I'm done with visiting this location and will happily drive 20 more minutes north to the Fields Ertel one, where the staff is always friendly and they actually purchase my items.

everyone is saying they are picky about the clothes they buy, then where are they getting alot of…read morethe junk from...clothes with stains , holes, rips and still want high dollar ..i picked up a pair of nike tennis shoes and they were muddy and tagged for $45 thats disgusting.....

this place treats you TERRIBLY!!! I just witnessed someone purchasing over 40 items, and the women…read moreup front were shaming her and talking down about her! A very slender middle aged woman working, " this is ridiculous ", etc. NOT encouraging her or thanking her for shopping; but disrespecting her right in front of other customers!! HOW awful I could see the young woman was feeling very badly and offended.... This should never happen!! This same woman with the nasty attitude, has disrespected me before at another store! WHY do you work here if you don't like or enjoy people? Shaming someone while making a purchase is cruel. I felt badly for her!!

Great for selling clothes! Good value. Employees must be overwhelmed because they are not as…read morefriendly as they used to be. Furniture - I sent a truckload of furniture, all good & only received $300. No accounting of what food for what but everything sold very quickly! Disappointing at best.

Rude. No customer service and refuses to have more than 1 person on the register with 10 people in…read moreline

This is an odd store but I like it. The prices are great but if you're purchasing clothes, I…read morehighly recommend visiting the dressing room. You can't trust the size tags! I can't wear anything from a large to at least a 2x. Especially in scrubs. Speaking of scrubs, they have adorable patterns. You can find a little bit of everything here. Household goods, shoes, scrubs, clothes, purses, dog toys........... If you're looking for children's clothes, again, great prices- but again, don't trust the size tags. You're not going to find upscale clothing here but again, can't beat the prices.

The employees are super friendly. Extremely helpful in all aspects of the the way.Micki was…read moreespecially great at her job,helpful and praised her employees. It was a great atmosphere and found many many good deals and alot on the clearance rack...I will NEVER go to another Once upon a child than this one! Its top notch! Way to go !!

Great and friendly service. I had the pleasure of getting checked out by Jada; she was extremely…read morehelpful and super friendly.

Beautiful merchandise and the owner is very sweet and personable. She has great taste. The shop has…read morea variety of classy pieces you won't see everywhere else. It's somewhat upscale, but the prices are reasonable. It's also a great place to shop for a gift. I will be back. (I'm not positive, but I think possibly the current owner is new, so please ignore the 2019 negative review. It's not relevant.)

Just went here for the first time! I am in love ! Just the nicest owner with stellar taste!! A…read moremust see for every woman and teen out there! New and different and locally owned

My last visit to the store was to take items in.....the young lady that waited on me was very rude…read more I'm not going there unless I have to anymore. There was a older lady that worked there that was so kind and personable. I don't see her there anymore. They are "snooty"!

The older women do NOT like young women. Every time I am here or any of the Snooty Fox and I…read moreencounter a middle aged older Woman; there is Attitude, Condescending attitude. It's miserable. I wanted to get the younger woman that was smiling at me and engaging w me... but this older woman w so much negativity stepped up. The discounts are good but the service; NO! The one today had short multi colored hair and just grumpy!

Lots of choices for kids through adults and we love that you can order online and pickup the same…read moreday!

I was greeted upon entry. Serveral employees were available in the store. I did not need any…read moreassistance, and none was offered. Parts of the store were really clean. The cashier picking her nose was a bit off putting. All that being said, sizes were easy to find. There was a wide range of shoes in a wide range of prices. Prices were clearly marked. Signage about promotional fine print were posted. Plenty of seating was available for trying on shoes. Those little bits of stockings for trying on dress shoes (I have no clue what they are called,) were plentiful at each bank of seats. At least in the women's section, trash cans were also next to the seats. I was very happy with the shoes I purched, as well as the price I paid for them. They were running several promotions at the time of my visit. One promotion was buy one get one half off. Another promotion was that customers could spin a wheel for an additional discount or swag, with the purchase of three or more pairs of shoes. Points may be earned with their rewards card.

Hit or miss and typical inconsistency that comes with consignment shops. Depends on who you get to…read moreaccess your clothes to drop off/how they're feeling that day/etc.

I love Clothes Mentor & buy most of my clothes from this chain. Last week was my first time to shop…read morethe Anderson Township/Beechmont Ave. location. It may have just become my favorite because: the wider aisles!!!, the number of brand new clothes available, the great selection of size 12 shoes (wow- new Rothy's for $28!!!), and the significant selection of a $5 sale! Entering the store I wondered if I would find enough items I "needed" to be able to use my $5 off of $25 coupon. Ummmmm... I found much more than $25 worth of items to bring home with me! The staff were friendly and helpful too!

I'll be honest, this place isn't what it used to be years ago. It definitely has good days and bad…read moredays now. Prices have gone up quite a bit over time, but every once in a while you can still find a solid deal or a good brand if you're willing to dig. That said, I have found some great items here. I came across plenty of Longaberger pieces like in the photo, including baskets and an entire set of Longaberger pottery, which is now one of my favorite sets I own. There are also lots of small trinkets and random finds that can be fun to browse through. On the flip side, some of the pricing is honestly wild. Things like used candles being priced close to $10 really miss the mark for a thrift store. The clothing section is very large, and you could easily spend over an hour browsing it, but I would say almost nothing is under $5 anymore, even for basic or worn items. There are a few decent pieces here and there, like some skirts and sweaters I've picked up, but it's hit or miss. They also have a separate rack for name brand clothing that's priced higher, which kind of defeats the purpose of digging through the racks in the first place. Overall, this store has gone downhill quite a bit, but I still stop in occasionally to see if I get lucky. Not great, but sometimes worth a quick check.

I've been to this Goodwill store numerous times and always found something unique and interesting…read more Plus when I first moved to Cincinnati, I needed some more professional clothing for job interviews, and I found lots for great deals here. I still stop by from time to time because you never know what you might find and it's all going to a great cause. The staff are always very friendly too. I'll always be a fan of Goodwill stores.

Today I had the rudest employee experience I have ever encountered at any business in my entire…read morelife. The Manager watched the way he spoke to me and didn't say a thing until I was walking out the door. She apologized for his behavior and tried to explain that he was having a bad day and took it out on me. OKAY. We won't be back.

Had everything I needed, workers were helpful! They have dressing rooms too which is a big plusread more