I've rented additional equipment here and the customer service has been much better. Still the…read moreoccasional problem/issue with motorized equipment, but they've been good at making it right

Russell's True Value hardware store is the kind of place one can hardly find anymore, a true…read morehometown, well equipped, well staffed, friendly hardware store. The employees go out of their way to help, and they do it with a smile. I've come in several times over the last couple months and every time I find what I need, there is always someone available if I need it, and the prices are reasonable. This particular store also has home decorating and appliance items as well as all kinds of tools, hardware, home repair and maintenance items, i'll kinds of special tools and equipment you can rent, yard and garden supplies. Yes, you can find all these at Home Depot, but coming here is almost like going to a friend's house. As long as Russell's is here I'll always check here first before heading anywhere else.

Do not have wood cut here. I ordered 4 cuts. 2 of the same each. I got a different size on every…read morepiece of wood

I was looking at lawn equipment to purchase and did find what I was looking for without any…read moreproblems. I'm usually a shopper that goes in with my mind made up to what I want and don't want to haggle with people. However, the whole time I was looking at and comparing equipment the one HD employee that was hanging out in the same aisle I was in did not even acknowledge me. He hung out in the area without even asking if I was looking for anything in particular, so not sure what his purpose is at HD. I had no problems finding what I wanted along with a few extra tools and the only employee that I encountered that actually had customer service skills was the young lady at the registers to assist people locating goods or checking out. *If you appreciate minimal customer service skills and just an acknowledgement of your presence there are other options in Del Rio, not many but they do exist.

My father had a few home projects needing to be done so we stopped into McCoy's. I think it's a…read morenice alternative to Home Depot if you're looking for the basic home project items. The aisles are clearly marked and easy to navigate. The only issue we had was in the paint section, better lighting in this section would make it easier to shop for paint colors. We bought a quart of Rustoleum Sunrise Red enamel thinking it was the right color for exterior painting. To our disappointment it was too bright, and if we were able to get a better interpretation of the paint color we would've bought something else. Overall, McCoy's is a nice shopping experience if you're needing home improvement items. Better lighting in the paint section would be really helpful.

From the owner: Del Rio McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and farm…read moreequipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Del Rio McCoy's difference!

Great little hardware store. A real throw back its walking back into time. They have what you need…read morein a pinch and years of knowledge. They really go the extra mile in trying to help you out with whatever it might be. Thanks, Bennie N

Terrible Terrible / this location is selling white wood 2x4x12 and 2x6x12 for $3.50 more each than…read moreMG that's across the street ... I asked why and was told the person who does our pricing said it's supply and demand .... I am a contractor and work all over the great State of Texas and this is not supply and demand / this is the purest form of Price gouging during a pandemic / I suggest everyone steer clear unless you like to waste money

There is an employee i forgot his name but if you visit this location you will probably meet him…read more And you'll know who I'm talking about. The only reason i choose this business is because of his customer service. It is high quality customer service. And I'm very happy that he takes his job serious and cares about the customer. Him working there gives them an edge in the market.