Vilma was fantastic. The entire experience was over the top . The place was spotlessread more

High tech, clean, polite crowd, coin or coinless this place is top notch. Too bad there is not one…read morein Knoxville!! They'd be providing a service! I'd show you the video I took in this establishment but it's not great quality. The staff were pleasant, young and hard working. They were always busy keeping the place orderly and clean. Again, highly recommend.

This place sucks not only do they overcharge you in the vending machine overcharge you and the…read morewashing machines they give you 10 minutes to wash your clothes and it leaves them so damp so you have to put more money in the dryer in order to dry them it's just a scam!! If I could give it negative points and be a negative million because this place sucks so much!

Missy Elliot was so helpful to not only me, but to everyone that was there while I was. Super…read moreimpressive of how fast I can get my son's college laundry done! Highly recommend !

I came by at about 10:30ish pm to wash some clothes. Came back at 10:50ish pm. I put my things in…read morethe dryer for 35 minutes. I show back up at 11:40ish pm to remove my things and take them home. Come to find out lazy employment locks up early and dug out. I sat there trying to call the number on the door no answer. So because they wanted to lock up early with my belongings in the dryer, now i have to go out of my way to wake up and be there prior to opening at 5am and pray that nothing gets stolen. Im not a very wealthy man, but im still putting money in some dickbags pockets, who cant even make sure the doors open and close on time. Because your lazy employment, I as a consumer suffer the consequences. I feel bad that the employee whos hopefully gonna show up on time to open the doors, is gonna have to deal with some assholes laziness from last night. Piss poor business etiquette. Normally i go during the day but i worked a late night and needed laundry done for the morning. I REPEAT PISS POOR BSUINESS ETIQUETTE.

From the owner: The Great American Laundromat is a new, state-of-the-art laundry facility, conveniently located…read moreoutside Ft. Campbell in Oak Grove, KY, and Clarksville, TN. We have large 2, 3, 4, 6, and 8-load washers that can finish a wash cycle in as little as 23 minutes! Credit cards are accepted at each machine and we offer a loyalty card program so you can earn rewards towards future visits. We provide a kiddie play area as well as free WIFI and cable. We also provide a blanket washing and drop-off laundry service.

The machines are good and the facility is clean BUT Cindy the worker there will treat you poorly…read moreand rude if you speak up for yourself including the owner Nathan! The card machine was down which is what I usually use to pay for the machines so today I used the vending machine for quarters and put $40 in and was short $12 which I had Cindy the employee verify and there response was they could not refund me even when I asked to check the cameras! Called the police for a report and was trespassed. Do not come here if you want ethical and a respected experience!! Also they never refunded :)

Horrible customer service. I was told to mind my business because I provide a suggest you donate…read morethe lost clothes. I said, if you have time to text, you can donate the loss clothes. She threatened me and said, she going to contact the police. I asked, you are going to call police because I said, to donate clothes. she said, she don't get paid to donate clothes and it's not my concern if she is on her phone.

The lady here is very nice and helpful. It is clean and the machines are in good condition.read more

Their hours are advertised until 9 PM. It's not accurate, they can close randomly anytime they feel…read morelike it. They also don't allow you to put your laundry in after 7:30 PM. Even though the average time to wash is 30 minutes and the average time to dry is 20 minutes--they close the washers at 7:30 PM. I didn't get much of a chance to wash my clothes, of course I got there late! 7:20! Even still they wouldn't let me do my clothes. I'm actually OK, the woman who works there is a chainsmoker, I couldn't get within 10 feet due to the tobacco smell. I'd be careful getting my clothes cleaned here, particularly dry cleaning, not sure they'll come out smelling clean, might have a hint of tobacco?

A load of my laundry was stolen ask worker and he was Glueless and done nothing to help. Instead he…read moreclaimed it was another workers shift but I seen him once I pulled up they claim cameras doesn't work or may not be recording and owner was out of town, so they took my number in cased the found any info. I still haven't received any calls however I called and the same man told me he has nothing to do with it and again no help or solution

Do not go to this place it is a sham it looks really nice from the outside but everything is broke…read moredown inside i tried three machines with my card and none would work and then went to there ATM and it was broken all this after i went 12 miles out of my way because it looked so nice outside.