With TWO stars and everyone having gone through your "phone system" the answer should be clear you…read more It is certainly is clear to all of us! Jim Oberlies

Busy store, so make an appointment - my name was called quickly! Was buying a new phone and my old…read morephone had issues transferring data but Cody and Omar never gave up on us or our issues and continued working with us for several hours until it was 100% perfect and we were totally satisfied!

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

My husband and I were just thrilled with the wonderful customer service we received as first time…read moreT-Mobile users. Brice Anderson was really amazing - he assisted the two of us (seniors with very little tech experience) with such patience, explaining in very necessary detail everything we needed to know about our new iPhones and how to set up our new Internet. Without his thorough guidance we would never have been able to set up all of our devices! Thank you so much for everything you did, going above and beyond for us

I do not recommended this service billing discrepancies service not running half the time nope…read moredon't recommended the stores either or in line the tmobike app hasn't worked since I got this damm phone samsunf is garbage shouldve hung in to my apple i.phone

Two stars due to 2 increases totaling $20 in 8 weeks. When does it…read more stop? I can look beyond the many outages but not when they screw me and my money. I have allowed them to send paperless bills and autopay, but I still am not a valued customer. I've had it and will search tomorrow for another provider.

After finally speaking to a human about the terrible internet service ive been dealing with he…read moreproceeds to derail my issue with the internet to up sell me phone service. This is the most miserable company to deal with for cable and internet why on earth would i trust them with my phone service? Plus i never actually got any help with my internet issue because he didnt take no for an answer, which is weird in its own right, and kept badgering me about phone service. Would not recommend to anyone

Great fast service. Went in thinking I needed to spend $200 to replace glass that turned into a $15…read morepart out the door. The owner seems like a real honest and good person.

Located in Tanger Outlet Mall Asheville. Very knowledgeable and helpful personnel even when not…read moremaking a purchase.