I want to give a huge shoutout to Jason, Larissa, and Angelica at the Verizon store on Murrieta Hot…read moreSprings in Murrieta, CA. Every time I work with them, it's a great experience. They are extremely professional, knowledgeable, and genuinely care about helping customers. They really know their stuff when it comes to phones, service plans, pricing, troubleshooting, billing issues, and even working with Verizon corporate to get problems resolved correctly. What stands out most is their honesty and how they always put the customer first. They take the time to explain things clearly, identify billing errors, and make sure everything is handled the right way instead of just rushing people through the store. It's rare to find a team this skilled and professional anymore. Jason, Larissa, and Angelica are a great example of what Verizon customer service should be. Verizon is lucky to have them, and they all deserve a raise!

Jasion is amazing he is fast amazing an made sure we got our deals an was so great an asked us if…read morewe needed water thank u Jasion for helping us

The shop has a very chill vibe to it, and the person behind the counter is easy to talk to, a plus…read morethat they were knowledgeable about their business. I came in to trade in my old iPhone for cash and after they looked it over they offered me, what I would consider top dollar for my iPhone. After which I noticed they had quite a few PS 2,3, & 4 games off to the right. They had other console games too but I was primarily focused on PS games. Found the game I had been looking for forever (Midnight Club, PS2), bought it and now I'm taking it home to get my gaming fix. Highly recommend checking this shop out they appear to be new to the area and kind of operate like a pawn shop, only not, anyways. Check it out and for best customer service ask for Marisa, she knows what's up and can help you out.

Disappointing to say the least at the lack of knowledge of the salesperson receiving my items. A…read moregood HP 27" monitor, Onkyo receiver, and Samsung VCR, all no value so left to be recycled. It seems they are only interested in newer items.

I cannot recommend uBreakifix enough! I brought in my laptop after it suffered water damage and…read morecompletely stopped turning on. At that point, I honestly didn't care about the laptop itself. I was devastated because all of my important files were saved on it, including work that I couldn't replace. I was in a complete panic. The team was incredibly understanding, professional and reassuring throughout the entire process. Not only were they able to recover my files, but they also successfully transferred everything for me. They truly saved something that was priceless to me. I will forever be grateful for what they did. Their expertise, kindness and dedication made all the difference during such a stressful time. If you're dealing with computer issues, especially data recovery, I highly recommend uBreakifix. Thank you so much for giving me peace of mind and helping recover something I thought was lost forever!

You guys are great. Thank you Leon for repairing my screen, my phone insurance covered for them to…read morecome to my location and repair on site. He is very kind and thorough, and fast. I appreciate it very much and (hopefully) won't have to have another repair, but will definitely come here again if needed as well as recommend this place to anyone who needs a repair.

iFixandRepair is a repair store you can trust. I've used them multiple times. The most recent was…read morean Apple Watch battery replacement. It started about a week to get parts, but they had it next day. Super fast turnaround and other than 100% battery life, you'd never know they worked on the watch. I highly recommend.

I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

Heather at Staples is absolutely amazing! Our team relies on Staples for our weekly printouts, and…read moreshe consistently goes above and beyond to make sure everything is completed correctly and on time. She is always kind, patient, and incredibly helpful. Whenever we run into a problem, Heather responds immediately and finds a solution. Her professionalism and excellent customer service make our weekly printing process so much easier. She is a true asset to Staples and deserves both a raise and a promotion!

Came in here today to print out some resumes. Let me just say the quality of customer service is…read moreawesome. I had the pleasure of Jaclyn helping me. She was the absolute sweetest! Thank you!

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!

Fast, easy, efficient. Very clean, inviting and friendly staff. Will always come to this locations…read moremoving forward.

Great location, nice staff, and decently priced. This location is usually bogged down with the 10…read morepeople returning amazon stuff which can be frustrating as it bogs the lines down.

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

Do not go here horrible customer service!! Pick another location. Had an appt at 10:10am waited 20…read moremin because there were others before me but then he helped another guy in front of me because he knew him and said it was just lottery tickets and to be patient. After helping me I said thank you and he ignored me