This is so called franchise store. I felt like I was in Times Square back in the 80's. He has to go…read morein the backroom to call the loyalty depth, shady. Then he had to jump in his own car, to go to a warehouse, to pick up my phone.

My 7 month old phone had a product defect and they were not helpful. I went in on 10/1/23 and there…read morewere 3 sales people sitting around. I asked if I could exchange my phone a which was still in warranty and they said they don't take phones and directed me to file a claim. They were very rude and I question why I need to pay a $250 deductible for a phone with a product defect.

I needed a new battery for my iPhone. They were polite, reasonably and completed on time. I highly…read morerecommend. My phone started acting up, touch screen was screwed up. I took it back they repaired it on the spot. The young man apologized and was kind. It is working great

Techs were friendly, quick, and helpful. The only small ding on the experience was that after the…read morerepair the price was $50 more than I was quoted. The tech efficiently corrected this to the quoted price, but I'm glad I was paying attention.

All of it. Kind. Knowledgeable. Great batteries. Reasonable. Didn't think k I'd find a store like…read morethis in central ma.

Worst experience i have had with a company by far. Super unprofessional and not helpful by any…read moremeans. It shows that this company does not care who they employ. Incredibly disappointing and unpleasant.

Very good service by Matt. Multiple problems with my desktop unit were identified and repaired…read morepromptly, and I was only out of service for a day. Cost vale for the service was justified; would highly recommend them.

I brought in my notebook to have the keyboard replaced. I had already disasembled the case and…read moreremoved the battery had been removed also. They charged me $60 to "diagnose the problem" (Duh, I needed the keyboard replaced. They quoted me $350 to replace the keyboard, I had already done all work, and it would take about 15 minutes to replace the keyboard, It was INSULTING and ABSUREDLY expensive. This place is a TOTAL RIP-OFF. Don't waste your time or money.

I've been to Techcell on Highland St in Worcester two different times with a seriously…read morenon-functioning cell phone and each time I was given THE BEST SERVICE! Emil was able to get my cell phone, that was not able to turn on, receive texts or calls, back in working condition and he did so while I waited and for a very reasonable price. In addition to Emil's obvious outstanding skills, he's a very pleasant and interesting person to work with. Techcell will definitely be the only place I will go to for any tech related issues I may have in the future!

great service, and price. you can buy,sell, fix, activate, 1 stops for all electronic needsread more