He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.

I got to the store and was taken right away and my phone was back in my hands in a very short time…read morewith a new battery! Excellent service and a very nice tech. I will definitely recommend this business to others.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

Amazing AND I've never been there! - my wife and mother-law just went there. Pedro is a young man…read morewho runs his business the old way "customer needs first with honesty" He took care of everything the ladies needed . I had broken tablet no one including the Geek Squad ( it was under an extended warranty that was valueless) would fix, my wife brought it in 30 minutes it was fixed for $35

Came in with a problem, expecting the worst. They fixed it for free. I always come back here -…read morethey are the best.

terrible I recommend you to spend the extra money somewhere else I spent 85 dollars to get my phone…read morefixed and it's even worse than it was took two hours to get my phone fixed and it was a waste of time and money I will never go there again there scammers

Wireless Xperts must be desperate for money. I paid $120 up front to have a phone unlocked and plan…read moreput on they ripped me off said they can't do it charged me $90 for there attempted and said gave a good day. They are a typical fly by night business rip off there community and people then move to the next city. They finance computers , sound bars etc. for 25 percent interest and the terms are insane. Then there products don't work. I feel sorry for the next community they set there sights on...

This business offered great service and were very helpful. They were able to replace the back part…read moreof my phone that was completely shattered and they did so at a great price

Had great service. Went down to get my phone cleaned wouldn't charge. The lady behind counter was…read morevery nice. They cleaned it at no charge. Also bought screen protector very reasonable on price. Would definitely recommend. Thanks again Phil Q.

Whenever I have an issue with my phone, the first thing I think of is 911 iPhone Repair. They have…read morehelped me many times and with complete satisfaction. Dave and Matt are knowledgeable and really customer oriented! I highly recommend them!!

Terrible customer service. Save your time and go somewhere else or do it yourself. Went in to get…read moremy phone screen fixed, and it broke the next day. Was told they can't "warranty" it because it was my fault for dropping it even though I didn't drop it. Owner doesn't respond and his employee is rude and speaks aggressively. Save your money, do it yourself. they overcharge anyway and you might end up having to get a new phone on top of paying $200 for them to destroy your phone.

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

I arrived about 15 minutes before closing. My phone was randomly restarting and freezing up. The…read morescreen was also separated. They were able to repair my phone in about 10 minutes, saving me the extra trip and potentially another day without a working phone.

Not good at all. I had a shattered section on the back of my phone and i went to get it fixed. 4…read moredays later my camera stopped working. Do not go here. And i asked them questions to figure out what happened to my camera and he did not answer then at all. Terrible.