Used them before a few times and it was great. But this last time will be my last. Got my screen…read morefixed but after around two months, the screen went black. Went back because was told it's still under warranty. But the guy couldn't figure out what was wrong with it without pulling off the screen and said he didn't want to do that cuz he didn't know what was wrong with it. I felt like he didn't want to fix something without being paid. I left with my broken phone :(

I was directed to Cheever by a friend who had taken their kids iphones there to repair various…read morechild induced damage over the years. Brendan did a great job bringing my 2017 MacBook Pro back to life. It had gone blank on me a month or so prior. Brendan had it back up and running in less than an hour while I waited!

Bad experience at this store. Got two new IPhones and was told that we qualified for deep discounts…read moreon IPads...we were NOT told that we would be signing up for two new phone lines as well. We were also told if we had any issues we could return them within 14 days, when we figured out the new line situation we returned the IPads but had to pay a $50 restocking fee (in the fine print) for an unopened IPad that will be resold immediately. The whole experience felt like a bad bait and switch that we fell into. Don't do business here ....not reputable or honest.

The manager Shawn was so nice and personable. It was one of the best experiences that I've ever had…read moreat a Verizon retailer. I went in to get a new phone and he did everything he possibly could to help me and get me the best deals possible. After that my fiancé and I probably won't go anywhere else. Love my new phone and that it's all set up!

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.

Disappointing. Staff was unfriendly and dismissive as soon as we walked in. Unsmiling &…read moreunwelcoming. Acted as though our presence itself was interrupting and bothersome to her. She shook her head "no" the entire time we explained why we were there, preemptively communicating "no" before the situation was even revealed. Discourteous & uncooperative. Terrible service.

--- Review of…read moreT‑Mobile, Framingham, MA I came in during a moment of crisis, when everything was on the line and I needed real answers. Instead, I was met by someone who called herself an "expert." What she actually did was change one thing on my brand‑new iPhone 17 Pro that completely broke the phone. Every call failed, every text reminded me of the mistake, and not one piece of information I was given worked out in a satisfactory way. This was not expertise -- it was backwards advice at 100%. In a time when I needed clarity, I got confusion. In a time when I needed solutions, I got failure. The only thing that worked was returning the phone and walking away. Thank you, T‑Mobile, for showing me exactly how not to treat a customer. ---