The owner was extremely nice, Came in to repair the back glass of my iPhone. originally quoted a…read morehour and a half and got it done in about 30 minutes. Great experience and highly recommend visiting when in need of phone repairs.

HORRIBLE SERVICE!!! as soon as I walked in the the guy was already being negative, claiming a…read morebroken screen was unfixable. He ended up messing my phone even more/mentioned that a broken screen was not able to be fixed. I have asked T mobile to report this location. I will also report this. Due to lack of professionalism, I am completely out of a phone and have to pay for a new one. DO NOT RECOMMEND.

What an awesome place!! Very friendly and fast!! Best…read moreprice around, guarantees their service and will replace any problems within 1 year. What more can you ask for!!!! Ask for Max!! Very professional and friendly. Did a great job!! Thanks Sara

DO NOT DO BUSINESS HERE! I brought my Galaxy S9 here because I had a crack in my screen. The phone…read moreand graphics worked perfectly the only issue was a crack in the screen. I dropped off the phone and went to a nearby appointment. Because the phone was ready early I needed to have a family member pick it up. I hopped on a flight a few hours later and low and behold my screen stopped working! The screen would turn bright green and purple. I tried to restart the phone more than several times. Nothing worked. The screen would black out for days at a time so here I am outside the country with a phone that doesn't work. As soon as my plane landed I headed to the shop to find a different gentleman there. He told me I needed to come another day to see the guy that fixed the phone initially. I do not live in town and asked if there was any way the guy could fix it today. He got on the phone with me and told me to wait at the shop and he'll come today. I asked for a time frame since I don't live here. He asked me to give the phone back to the other guy. When he hung up the phone he said he isn't coming today. Completely unprofessional. The guy straight up lied to me on the phone. As of right now my phone is still not fixed. I would've preferred my cracked screen over this. I WILL NEVER DO BUSINESS HERE AGAIN AND I SUGGEST YOU DON'T EITHER IF YOU WANT YOUR PHONE TO ACTUALLY WORK.

Tyrel is amazing! He was extremely fast, efficient and polite. They are lucky to have such a smart,…read morehardworking employee! Will never bring my phone anywhere else!

I needed a new screen for my phone. They ordered a new screen and it arrived at their store 2 days…read morelater. I dropped off my phone at the store and repairs were completed in less than 2 hours. It looks like a brand new phone. I also got a discount for the new screen. Much more convenient option (in my experience) than filing an insurance claim. The deductible cost for the insurance + monthly insurance fees probably would have been about the same amount of money (or higher) and it probably would have taken more time to get a new phone through insurance.

I have been a loyal Verizon customer for quite some time, and my experience with their customer…read moreservice--both by phone and chat--has generally been excellent. Unfortunately, my experience at this store was the complete opposite. The store appears to be managed by a narcissistic individual who behaves as if he knows every technical detail about the entire company. I went in simply to drop off my Verizon 5G WiFi Extender after upgrading to Verizon FiOS. Out of nowhere, the manager snapped at me and insisted the device was not a 5G WiFi Extender because it has a coaxial port. What the manager clearly does not understand is that a WiFi extender simply repeats the signal from a WiFi router. Because of his dismissive and arrogant demeanor, I told him he did not know what he was talking about and that he should scan the SKU number before jumping to conclusions. Instead of verifying the information, he doubled down and claimed he essentially has Verizon's database "in his head." When the team finally scanned the SKU number, it clearly showed the device is 5G equipment. Naturally, he was embarrassed and tried to save face with a ridiculous explanation: "The extender is FiOS equipment that was configured as a 5G device." What? I laughed and left. There was no apology for the unprofessional behavior or incorrect claims, and I wasn't even thanked for being a loyal customer. This store manager is in serious need of professional training on how to interact with customers. If this is the level of leadership at this location, Verizon risks losing loyal customers because of uninformed and unprofessional management.

I was having a big issue with Verizon customer service which was absolutely horrid!!! I went to…read morethis store where Russ Ed and the amazing manager did everything in their power to help me and save me money!!! They were friendly and extremely knowledgeable... I truly wish to thank them for being amazing!!! My issue was fixed in a record amount of time and I am completely satisfied with their help!!!

I have been a Metro Pcs customer for over 2+ decades. Ever since T-Mobile bought metro it's been…read moredown hill. I was making a simple request and was treated like shit by 3 foriegn women, an employee, a supervisor and a manager. I believe from Indian descent, they are the 3 rudest people ever. I just want for the corporate office to try and please a loyal customer. They refuse to escalate a simple request. If people at the Metro PCS or even the T-Mobile bosses see this post get intouch with me. Please and Thank you. Oh Yeah this was customer service. 7/20/2026

From the owner: Switch today & enjoy America's largest 5G network.read more

Nice big Best Buy that had a good selection of printers. I have been shopping around for printers…read morefor our condo in Providence and I decided to check some of them out at this store since I had some time to kill before my event. When I walked in, I was greeted by some of the staff members and I asked where could I find the printers, they showed me the section and I spent time doing my research. The thing with printers is you have to account for the ink cartridges...some of them could be very cheap, but the replacement cartridges could run you in the $50-75 range... I found some good options here.

I would assume that any Best Buy location would have phone accessories, TVs, gaming setups, etc. I…read morewas wrong, this location only has washers and dryers for some reason. An employee told me "drive to another location". This wasn't advertised anywhere.

Fabulous service. Nick is kind and non pushy. He knows what he is doing and great at it. He is very…read morerespectful and reputable. He did 2 repairs right in front of me in less than an hour and promises he will back up his services. I am even going to bring him another machine to have repaired

These guys are great! With an 11-year-old boy I've needed these guys in six separate occasions in…read morethe past two years. They are fast, efficient and super reliable. I can't recommend them enough!

If you're being sent here by an Asurion claims page do yourself a favor and do not trust a single…read morething they told you and call the store instead. I was told to just show up any day at any time and that the repair usually takes an hour, luckily called before heading over to find out they wanted me to make an appointment and the repair would take 2-3 hours.

I had an issue with my samsung phone in which samsung was unwilling to help. After spending…read morecountless hours on the phone, this company stepped in and saved the day. Upon arrival I was warmly welcomed to the store by Lindsey. She was aware of my situation and stopped whatever she was working on and assisted me. Her and her coworker Bryan really turned a horrible situation into something positive. They went over and beyond and treated me like VIP. Both had great customer serivce skills and worked really hard to resolve the situation. Thank you Lindsey, Bryan and Jill, for all of your help! If you are looking to get your cell phone repaired, THIS IS YOUR PLACE!