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    Verizon Authorized Retailer - Wireless Zone

    3.3 (7 reviews)
    Closed 9:00 am - 8:00 pm

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    NerdsToGo - Middleborough, MA - Veteran Owned Business

    NerdsToGo - Middleborough, MA

    2.1(7 reviews)
    1.0 mi

    Recently on 10.6.22, I went back from having an initial good experience with them and had the…read moretotally opposite one. I went in to see about getting a virus removed from my computer. I paid $59 to them upfront for the diagnoses and removal, then another $40 after job was completed. Then when I picked it up and brought it home, the computer continued to not operate properly by having the same issues I originally brought it in for. So, I went back and they looked at it again, but it showed no operational problem. But when I brought it home, after awhile, it started malfunctioning again. Very frustrating. So, I brought it back for the third time, and the technician said "the keyboard might be thee problem," and took a few minutes to show me why, which I appreciated. Then I went and bought a new keyboard for $40 and it fixed the real problem. So, then I called them today to ask about getting a partial refund for the virus removal because they didn't have to remove any virus even though they acted as if they did. I told them I'm ok with paying the initial $59 they charged me for their labor and time, but that I would at least like to get the final $40 I paid refunded back to me because they never had to remove any virus as they claimed they did. Never said any word to me that there was no virus. That's like going to a mechanic and they diagnose that you need a tune-up, then they do it and charge you for it, when it wasn't needed, even though they acted like it needed it. Then come to find out, it was just the advice that it may be a new oil filter is all that you needed. They showed no fairness in my opinion. They charged me for unnecessary work they did because they diagnosed it wrong, and wanted to cover up for their mistake. Then I paid even more money to buy a new keyboard because of their incompetence. When if they diagnosed it properly the first time, all I would have had to pay for was the $59 and a $40 keyboard for a total of $99. But instead, I ended up paying a total of $139 because their incompetence. I guess this is what they consider is doing good business at a time in our economy were people are struggling to afford the cost of living. They've lost my repeat business forever over $40 and I will NEVER recommend anyone else to them. I'm a small business owner myself, so I know how important treating the customer with fairness is. We'll I hope the $40 was worth it to them. So disappointing. I really thought they were a good local business to do business with. Maybe I expected too much from them after my original positive experience with them. It even appears that you can't leave any more Google reviews with them. Interesting.

    Had a simple data transferal from my older external hard drive to a new one. After first giving it…read moreback to me folders and NO FILES i brought it back and 2 days later they were unable to get the files moved and blamed it on the hard drive. So after getting my drives and money back, I found they didnt realize the new hard drive simply needed to be FORMATTED smh real "Experts" huh? I ended up doing the transfers myself because these "professionals" are unable to perform BASIC troubleshooting to complete a task. I Tried putting this on their Facebook but it never posted, they censor ACTUAL experiences with these clowns!

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    NerdsToGo - Middleborough, MA - Right to repair for electronics.

    Right to repair for electronics.

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    Mr. Fix Devices

    Mr. Fix Devices

    2.0(4 reviews)
    17.6 mi

    If you are reading this wondering if you should get your phone fixed here... Do not hesitate, this…read moreplace is legit. My iPhone screen was shattered, I had the manager Bruce help me, he was perfect and fast!!! I walked around the mall for 30 minutes and came back to a fixed phone looking amazing!!! Thank you Bruce for your help and service I will recommend you to everyone... The price was perfect also and they had a special going on I got $10 off because the Patriots won the Super Bowl

    Brought my phone in to have a cracked screen replaced. Once completed, the new screen they had…read moreinstalled was coming off in one of the corners and the side. I then brought the phone back four separate times to have this problem repaired. Throughout the process, it became evident Mr. Fix really didn't want to keep trying to fix his flawed screen installation. Instead he tried to sell me a protective case b/c as he stated, "the new screen was not likely to ever adhere properly". Mr. Fix then told me that they have not been able properly install new screens on Motorola phones and that the manufacturer uses some laser guided gluing process that could not be done by him. I then asked for a refund and he refused. So, I called the owner (Agil) of Mr. Fix & Customize. After some heated verbal debate, he offered to refund my money only if I allowed them to take the screen they improperly installed off my phone leaving me with a disassembled phone to have repaired by someone else who could fix this phone properly. I offered instead to bring the screen that he installed back once I had the screen replaced by someone who knew what they were doing, but he refused this as well. There is a reason why they offer only a 90-day warrantee on their screen repair - it is going to fail. The service manager knew Mr. Fix could not properly fix Motorola phone screens (and probably many other brands too), yet he never once mentioned this when I brought the phone in for repair and paid him up front. The botched repair and refusal to refund my money is bad customer service. The fact that he took my money for a service he knew he could not provide constitutes fraud. "Broken screen replacement" is the first thing listed on their business card leading one to think they could successfully do this. Perhaps the screen that is now peeling off my phone is considered the "Customization" by Mr. Fix & Customize. Better yet, maybe Mr. Fix should stick to "Customizing" phones by selling protective cases and leave the "Fixing" to someone who actually knows how to do it.

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    Mr. Fix Devices
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    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated June 2026

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