came in today 4/24/26 around 4pm had a wonderful experience with both employees working at the time…read moresuper friendly and so sooooo friendly i truly appreciate there help throughout the process and being so wonderful and easy to understand truly made the process so easy and can't thank them enough for both being so transparent and welcoming

Worst customer service in six decades on this planet. Rude, arrogant, unhelpful, even hostile. Of…read moreno help whatsoever in resolving an issue with their parent company. Stay as far away as humanly possible. You will leave the store with nothing more than a bad taste in your mouth and despair over the decline of the human race. ​​

AJ was very helpful and was able to set me up with my free WiFi for an entire year because I have…read morebeen a customer for so long ! Everyone at this location is always very helpful ! Any help you need ... please ask for AJ!

Sucks ass promised 500megabites I got 5 tested on 5 devises all good devises costumer support sucks…read morestole money and broke old internet said they where giving us a better deal with new subscription when the router was sent it was broken so they went to are house fixed internet after a week then 10 minutes after it broke again so we had to wait another week get the internet fixed again and it still sucked ass and there whole business is a huge fuck you hhahhahaj you cant get another internet because we are evil and have a monopoly.

I typed this review some time ago and hesitated on whether or not I would post it. Specifically…read morebecause I was curious in working at apple for a side job but I have to always be honest about my experiences. Just like a game of spades after a few good hands your destined for something bad. My luck with the apple store is truly not any different at all. About 2 years ago I had a really terrible experience that was ultimately handled positively. From that point I've had consistently positive experiences with apple. Well that was until this month. On October 1, 2022 I came into the apple store looking to get my horribly cracked phone repaired. I came in at approximately 6:25 without an appointment. Lucky for me they were able to get me in for an appointment for 7:35. I was told to come up to the front and remind them so that they don't forget about me. Context my phone was cracked on the front and back so I was pretty confident they would probably have to repair my phone. Update they ran diagnostics and determined my phone would need to be replaced. They gave me a replacement phone. The person I worked with literally just handed me the phone and said I was all set and walked off. I started to try and enter my information and then quickly discovered that the phone was locked. It took was truly felt like forever for them to figure out what the passcode was. I know what you're probably wondering well surely they went ahead and activated the phone for you but of course they didn't. I had to leave and go upstairs to T-Mobile for them to activate my phone. When I got upstairs they weren't able to activate the phone. We contacted several customer service support agents with no luck at all. Only for T-Mobile to tell me that apple gave me a lock device. At this point I needed to go back downstairs to the Apple Store where I would wait even longer only for them to give me a new loaner. At this point the phone was unlocked so that was a plus the negative is that it took them so long I couldn't go to T-Mobile to get it activated. So after several hours later and a couple phones later I left with a device that didn't work for certain but eventually it would. Yay me.

We are an Apple family, that's a good thing an d a bad thing only because Apple is not cheap…read more During Covid we needed to buy our daughter a computer for school. We priced them out online and of course they get you with updates. We didn't realize till the following day they charged us $100 more than online. But by the time we could go back the online price changed so we didn't get the match price. My only suggestion is if you see a price online print it and bring it with you. Now Covid changes : Temp checks b4 entering & covid rules 2 keep everyone safe. But while You wait 2 enter not much social distancing in front of the store

They completely reset my computer for a modest fee and got it working like new. I was totally…read moreimpressed with them.

The led screen on my 12 pro max had kicked the bucket, and I stopped in to have the screen…read morereplaced. Excellent service, affordable, and the gentleman had me all fixed up within 20 minutes. highly recommend!!!

Short lines, if any, with friendly staff always willing to help and explain shipping costs, box…read moresizing, and packaging. Had them pack and ship a desktop across the country, it was well wrapped and received perfectly protected with no damage. Have always had a positive experience. Owner is very friendly. Highly recommend.

Had THE BEST experience at this store today. Mega kudos to employee April for her help and super…read morepatience helping me with my Amazon returns. Thank you very much, April. You are awesome !

Even though there's another UPS Store closer to me, I always choose to come to this location…read more Jacqueline and her team have created an environment where you feel welcomed the moment you walk in. Their customer service is exceptional! They are always friendly, always patient, and they truly take the time to learn their customers. It's not just a quick errand; it's an experience that reminds you what great customer care looks like. I can't recommend them enough.

This is my UPS store. Always pleasant people working the desks. I drop off my Amazon returns and…read moresend packages from this location Always a smooth quick transaction. Parking in the front and side to drop off our packages with ease:)